Join Date: Mar 2012
Thanked 1 Time in 1 Post
Feedback Score: 0 reviews
Never had the clicking issue with my old Chrome Clads ordered on my 2010 RT, however, by the second year of having the car, when I washed the rims, the brake dust had baked itself onto the rims tarnishing them.
Now, when I picked up the car on delivery, the dealership wanted to sell me a 1 year extended warrantee on the rims. I declined.
Almost 2 years later and this problem appeared.
I almost gave up on the rims and was about to purchase aftermarkets when the aftermarket dealer suggest I take them in to the Chrysler dealership anyways and try and get them replaced first before I actually go the aftermarket route.
So, I called my dealership and told them I'd be by to show them the car. The manager wasn't around, but a supervisor was and they came out and snapped some pictures of the rims and affected areas.
Interesting to note, the supervisor also snapped a photograph of my license plate which I found odd as I'd have expected it's the VIN that would be important, not the plate. However, after thinking about it, I figured the reason she took the photo was because my license plate was still inside the dealerships license-plate frame with advertised phone number and moto.
A few days later I got a phone call from the manager and he said Chrysler would replace the rims with the polished alum Heritage rims found on the Heritage RT's. No problem. No questions asked.
Thinking about it later, I figured the dealership cut me a break because I continued giving the dealership free publicity having kept my plates in one of their dealership plate-holders.
Hope it works out for you and you get the Heritage rims. They are a lot nices and better constructed.