It has become blatantly clear that the $2000 Harmon Kardon 900 Watt Stereo System is not what it is advertised to be. I am one of many victims duped by this false and misleading advertising.
On the drivesrt.com website ([Video] With speed comes clarity. | driveSRT
), it clearly states "meticulously tuned to suit the acoustics of each individual vehicle, ensuring the best possible sound quality". In addition, "Once the perfect component positions were identified, it was up to SRT to engineer a precisely crafted interior to serve as the base from which an ultra-low total harmonic distortion system could be realized". Furthermore, "ultimately delights even the most demanding audiophiles beyond their expectations".
This all could not be further from the truth. It is truly the worst sound system I have heard in a car in 20 years. My neon had a better system. My current home computer speakers (valued at $20) sound infinitely better. Stock radios in cheap cars are immensely better.
I have complained to Chrysler about this issue for 3 months and they keep saying the sound quality issue is the problem of the radio stations in Chicago not broadcasting correctly! This is despite the fact that all the other cars on the dealer lot have better sounding systems while listening to the radio.
My steering wheel has been squeaky from delivery...a delivery that was delayed by 4 weeks for no apparent reason. Chrysler's response: "our experts maintain that the vehicle is operating normally".
Check out these videos for yourself. Password is "srt":
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Chrysler states that I'm the only one complaining that the system is horrible. I know this is not true based on other complaints on the forum. Please comment if you have had issues. I'm not going to settle until Chrysler acknowledges their deceptive marketing and fraudulent description of their system. I want this system out of my car and my money back so I can "upgrade" to a stock system or an aftermarket system.
I've owned over 50 Chrysler products and have been responsible for hundreds of sales via referrals. As of now, that will end. I cannot refer people to companies that are dishonest about their products and refuse to fix the problems.