Over the last few months, I have read many complaints about cracked rocker panels on the Dodge Challenger product line. For those who are unaware of where these problems occur. The rocker panel is the long piece of plastic below the drivers and passengers side door that extends from the front to rear wheel wells.
Although I do not drive the car on a regular basis, I have not been immune to these problems. My 2009 Dodge Challenger RT has been in for repair twice. I have heard many members offer ideas as to why these rockers are cracking. Some of these ideas include hard driving, hoisting, hitting curbs, lowering springs, and cold weather. While these may be factors, they are not true in every case.
I have seen 2009 and 2020 cars on dealerships lot that have cracked and broken rockers and the cars have never moved since delivery. My first repaired rocker crack this weekend and I had only driven the car once for less that 150 kilometers. The consensus of the dealerships body shop manager and dealership owner is, put more on under warranty and see what happens. Novel idea, but what happens once the warranty will no longer cover it. They both agreed that the engineers need to redesign and retool this part.
I feel that the engineers need to consider this issue. While it will never be a safety recall, it should be a rapid response or a voluntary recall. This issue needs to be addressed soon, before the warranty expires. If you have cracked rockers get them replaced as soon as possible. Start creating a paper trail to show that this issue is apparent. It will only help you in the future if Dodge does not come up with a fix before your warranty expires. If your rockers have not cracked, make sure you have your concerns issued formally so that Dodge knows it is an issue. Again this will only help you in the future.
I have included that contact information for Canada and the United States. Both require your last 8 digits and letters from your VIN. They will assign you a file number that is for your specific complaint.
Canada Complaint Line: 1(800) 465-2001
United States Complaint Line: 1(800)992-1997
Please post here if you have had this problem on your Dodge Challenger. Please include year, model, Province or State and reference complaint number. I will be writing a letter to the engineers at Dodge, in a few months, including all the concerns of those this problem is effecting. I do not want anyone to post their name or VIN number, confidentiality reasons. The reference complaint number would be enough to identify you to Dodge once the letter is issued.
Something like this would be great!
2009 Dodge Challenger RT
Reference Complaint Number 19355346
This thread is a serious look at the problem. Thank you for your time!