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Old 02-08-2012, 05:10 AM
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Mysterious Dents

Hello Everyone,

I spoke to a Leesa at Ferman Dodge in New Port Richey, Florida about my dents and she told me that the estimate came out to $2400 to fix them. She then told me that they were going to use body filler (Bondo) to fix them. I told her and Dodge that could stick their Bondo where the sun doesn't shine!!
No one is going to put Bondo on my 2011 Dodge Challenger. It is not a car I just bought from the junk car! Bondo cracks in extreme temperaures and excessive humidity (Florida).

BKuz
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Old 02-08-2012, 07:59 AM
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Son of a B_tch! I have one right where you guys are talking about! I chocked it up to the windstorm that rocked California last month. I couldn't believe my eyes as I baby this cars exterior. I thought it was a palm tree that did it.

And at the dealership, I was showing my wife a used Challenger that looked to of had a hard life as there was 2 of these ripples on the drivers side.
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Old 02-08-2012, 08:16 AM
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Dino

Hello Dino,

You should go to the Dodge website and start up a case. It is the only way Dodge will have better engineering and quality control on the cars you and I love!

Don't get me wrong. I love my Challenger! I am just afraid to look at it in the direct sunlight in fear of finding more dents or body indentations!

BKuz
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Old 02-08-2012, 09:42 AM
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I think I'm going to. But I'm not in the mood to have it go to a body shop. I would like to tell Dodge about to help us all.

By the look of these threads I read, there is something to it. It's not all of us pounding on our cars In the same area!!!!!
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Old 02-08-2012, 11:27 AM
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Dino

Dino,

Please go to the Dodge website, scroll down to the bottom and hit Contact Us. The next screen hit I need Customer Assistance. The next screen hit Send Us An Email. Fill out the form and reference my Case number, and the guy Harry who is helping me. Also mention you are having the same problem on your car, unexplained dents all over the car. This might help our case! Thanks

Case Manager Name: Harry
My case number is: 21756630
The Chrysler Case Management telephone number is: 877-759-5427.
My direct extension is: 4718159

BKuz
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Old 02-08-2012, 02:26 PM
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So i thought I was the only one, I bought my Inaugural Edition last march and ten days later I found very similar anomalies in all four of my fenders. I attributed it to torque. I was doing 55 on the freeway and dropped it down to 3rd and nailed it! I subsequently took it to the dealership after I found one of the four where we found the rest of them. the first and biggest is pax rear qp. the other rear qp, around the fuel door, and the two up front are in the thinnest part of the fenders. these two look like vertical creases, barely visible to the naked eye, but in the right light you can see them.
The Dodge rep didn't believe me even though the car was 10 days old, and said there was nothing he could do, I attribute it to very thin sheet metal and monster torque.

I have not gotten the dents taken out to date, and they haven't changed in size. i posted here in April!! "Torque induced fender wrinkles"

Last edited by 392491SKF; 02-08-2012 at 02:38 PM. Reason: Update to add original post
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Old 02-08-2012, 05:43 PM
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It is not the torque. You guys sure you do not have someone mad at you, ex-girlfriend, wife, neighborhood kids?
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Old 02-08-2012, 05:53 PM
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Originally Posted by John Matthews View Post
It is not the torque. You guys sure you do not have someone mad at you, ex-girlfriend, wife, neighborhood kids?
And we all have the same dent in the same place and you ask this question?
Your kidding right?
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Old 02-08-2012, 05:56 PM
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Originally Posted by bkuz View Post
Dino,

Please go to the Dodge website, scroll down to the bottom and hit Contact Us. The next screen hit I need Customer Assistance. The next screen hit Send Us An Email. Fill out the form and reference my Case number, and the guy Harry who is helping me. Also mention you are having the same problem on your car, unexplained dents all over the car. This might help our case! Thanks

Case Manager Name: Harry
My case number is: 21756630
The Chrysler Case Management telephone number is: 877-759-5427.
My direct extension is: 4718159

BKuz
I think I will. I'll keep you posted on any details. Way too many people here with the same "Dent" issue. I know nothing or no one has touched the car. And why are all these other owners complaining about the same type of dent in the same area?
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Old 02-08-2012, 06:16 PM
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I did this:

Originally Posted by bkuz View Post
Dino,

Please go to the Dodge website, scroll down to the bottom and hit Contact Us. The next screen hit I need Customer Assistance. The next screen hit Send Us An Email. Fill out the form and reference my Case number, and the guy Harry who is helping me. Also mention you are having the same problem on your car, unexplained dents all over the car. This might help our case! Thanks

Case Manager Name: Harry
My case number is: 21756630
The Chrysler Case Management telephone number is: 877-759-5427.
My direct extension is: 4718159

BKuz
I wrote them this:

Yesterday I had a roof dent fixed by a PDR company. I first noticed the dent after coming back home from a cold weather area during Christmas. Today I found out from other Challenger owners that they have experienced similar dents forming without explanation. I believe this is a flaw with design since it has showed up many times with other Challengers. I would like to be reimbursed the $180 I spent for the repair. I can provide a receipt and pictures of the dented area. One of the other Challenger owners has given me his case info for reference. Thank you for your time.


Case Manager Name: Harry
My case number is: 21756630

This is the area where my dent was:



It wasn't that hard to submit it guys, so please do it if you have similar dents! I will keep everyone updated to what happens with my case.
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