Timing chain failure on the Dodge Challenger

[racindemon]

I don't know about losing oil but my catch can always has oil in it. Also when would you change the weight? 75,000 -100,000 150,000? Everyone here wants to retire in their challenger. I guess no one will put miles on the car. I'll get to 100,000 in 4 yrs for sure or really close.

[pdx.challenger]

Dear Mr. Marchionne,

I wish to congratulate you on your success with Fiat/Chrysler. I would like to bring to your attention the current problem that many Challenger owners are experiencing. As these relatively new models are starting to reach the 40K mile mark, it appears they're experiencing catastrophic engine failure. I don't know if Chrysler is aware of the scale of the problem or if it's being addressed. Here's an online thread regarding it:

Timing chain failure on the Dodge Challenger

I truly hope Chrysler will investigate this problem & address it soon. I sense we're only beginning to see the tip of the iceberg regarding these failures.

I appreciate your time & I look forward to hearing from you.

Sincere thanks,

(PDX.Challenger)



Mr. (PDX.Challenger),

My name is Jill XXXX and I am the Customer Relations Supervisor at Chrysler Headquarters. Your information was forwarded to me and we would like to review it further. I will have one of our Executive Referral representatives review and get back in contact with you in 2 business days to review further. For your reference, your new case number is 2252XXXX.

Thank you,

JILL XXXX
Customer Relations Supervisor
Executive Referral Work Flow Manager
Customer Care
Chrysler Group LLC
Office: (248) XXX-XXXX

[randycat99]

Hmmm...

[YO-EL]

Thats the exact same "lip service" email I got before they called me 2 days later..

[dodge junkie]

Originally Posted by stevewhiteparts

receiver hitches that fit every Ram trucks have been on back order for 8 months or better, not likely a receiver hitch would have a failure
Luke

Pretty stupid! Marketing, research, and general market analysis are very simple business tools. To be competitive in the automobile market basic business acumen are a must.

Generally when this happens its because big business is just pissing and moaning about $$$$$.

[randycat99]

Yes, that is what I have been thinking...there is a difference between typical "healthy business" practices of keeping lean inventory vs cutting things to the bone out of some critical (yet not publicly understood) necessity. When your supply lines get to the point of sputtering or stop altogether, that is not a sign of "healthy" to me.

[19johned53]

Originally Posted by pdx.challenger

Dear Mr. Marchionne,

I wish to congratulate you on your success with Fiat/Chrysler. I would like to bring to your attention the current problem that many Challenger owners are experiencing. As these relatively new models are starting to reach the 40K mile mark, it appears they're experiencing catastrophic engine failure. I don't know if Chrysler is aware of the scale of the problem or if it's being addressed. Here's an online thread regarding it:

Timing chain failure on the Dodge Challenger

I truly hope Chrysler will investigate this problem & address it soon. I sense we're only beginning to see the tip of the iceberg regarding these failures.

I appreciate your time & I look forward to hearing from you.

Sincere thanks,

(PDX.Challenger)



Mr. (PDX.Challenger),

My name is Jill XXXX and I am the Customer Relations Supervisor at Chrysler Headquarters. Your information was forwarded to me and we would like to review it further. I will have one of our Executive Referral representatives review and get back in contact with you in 2 business days to review further. For your reference, your new case number is 2252XXXX.

Thank you,

JILL XXXX
Customer Relations Supervisor
Executive Referral Work Flow Manager
Customer Care
Chrysler Group LLC
Office: (248) XXX-XXXX

This is good news IMO. Jill XXXX treated me right with the Dent Issue. I wanted my car "documented" for future possible problems, even though I had no roof dents, but a few very minor side "waves" were present.

I told her that I wanted no repair at the present time, but if this denting issue "crops up", and all of a sudden my car has them, I wanted Chrysler to have on record that my car was looked at for this potential issue.

Within a few days I did receive notice to get a hold of my dealer, and all info was forwarded to them for documentation purposes.

Having her and her team are a good step in letting Chrysler know that there are owners with TC problems. Granted, she has a boss too, but getting this lady involved, especially at the level she's in, is a good start.

If Chrysler wasn't aware of the problem, they will be now. I guess that I should say that maybe "different"departments/levels of Chrysler may now be aware of what's going on, and how Challenger owners are feeling about this.

I'm not giving Chrysler a "pass", but they wouldn't be the first company to have some major "issues" that not all the upper management is aware of.

FWIW, I saw a really cool poster in the service writer area at my dealership. A guy standing there, Mopar parts logo in the background, with a Challenger, and it said "It's not just a car, it's your pride"

I think that pretty much sums up on how most of us feel around this forum about our Challengers.

Yes, there's some fanatics, and probably a few loonies too, but overall, we love our Challengers, and to most, it probably is our pride and joy.

That's why the "passion" and sometimes the frustration comes out in posting. If trucks, Jeeps, and everything else with 5.7MDS engines aren't having problems..................why are Challengers seeming to have this "issue".

It's a concern, and hopefully it's getting addressed properly now with Jill's involvement.

[stevewhiteparts]

Originally Posted by racindemon

Once our cars rack up the miles don't we have to up the weight on the oil? Or do u stay at 5/20 forever. If you do change the weight doesn't that keep the mds from working. I still don't see how mds wasn't doomed in long term testing from the start.

do not mess with oil viscosity, do so and you will have premature bearing failures, the specifications in these motors are very tight, increase the oil viscosity and you may starve the bearings for oil, may not fail today or tomorrow but they will fail prematurelly

these are not 1970 small blocks....

Luke

[stealthes]

I still cannot understand why it is just the 5.7 Challengers.

I have had my 2010 RT Auto for 21 months. She has been trouble free. Semi-garage queen.

Just turned 7000 miles last month and have been driving in Auto-stick mode, out of fear, since then.

I have observed the MDS engage and disengage in all gears and at all speeds, when throttle is off or very light.

My personal feeling is that the MDS does operate at a resonant frequency (in and out constantly) and it fatigues the under-sized chain and it snaps.

Is it really this simple? Can't Chrysler just give us beefy chains that won't fail? Hello?
My office is about six miles from Chrysler HQ in Auburn Hills. I should just drive it on over there.

[pdx.challenger]

Originally Posted by YO-EL

Thats the exact same "lip service" email I got before they called me 2 days later..

Yeah, but own one.