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Latest uconnect software version

22K views 47 replies 21 participants last post by  Frank Rizzo 
#1 ·
What's the latest connect software version? I got a replacement 8.4AN due to some radio signal issues, and just want to make sure it's up to date. version currently in my unconnect says 15.17.5

This came to my attention as my SRT pages now display my vehicle with WP3 scat pack wheels like the old prototype photos. Lol
 
#4 ·
https://www.driveuconnect.com/software-update/

I see that a new update just came out on 4/21. Anybody try this one out yet? I found a review on a hellcat forum site and they didn't sound impressed. Skip it?

Update 1: SIRI UPDATE FOR UCONNECT® 8.4AN_RA4_16_16_13_MY15

View Details

Service Bulletin ID: 08-053-16Release Date: 2016-04-21
 
#6 ·
Just updated mine. Seems like all it did was add support for Siri, so if you don't have an Iphone then what's the point?

Would be nice if they included a list of added/removed/fix features.

Anyone else notice the Yelp App is no longer there? (This was pre update)
 
#12 · (Edited)
I see there is an update posted 04-29 for my '16. Does anyone know what SW 16.09.09 is updating? Looks like the TSB is 08-057-16.
 
#13 ·
Hi grphemi,

The 16.09.09 TSB is as follows:

SUBJECT:
RA3 RA4 Radio Enhancements

OVERVIEW:
This bulletin involves inspecting and, if required, updating the radio software.

MODELS:
2016 (UF) Chrysler 200
2016 (DF) Ram 3500 10K Cab Chassis
2016 (WK) Jeep Grand Cherokee
2016 (KL) Jeep Cherokee
2016 (LA) Dodge Challenger
2016 (ZD) Dodge Viper
2016 (WD) Dodge Durango
2016 (DS) Ram 1500 Pickup
2016 (DJ) Ram 2500 Pickup
2016 (LD) Dodge Charger
2016 (DD) Ram 3500 Cab Chassis
2016 (DP) Ram 4500/5500 Cab Chassis
2016 (D2) Ram 3500 Pickup
2016 (DX) Ram Truck (Mexico)
2016 (LX) Chrysler 300

SYMPTOM/CONDITION:
A small number of customers may experience one or more of the following:
· Navigation failed message is displayed.
· Clock not automatically updating to local time.
· Poor or no connection to cellular network.
· HVAC temperature out of sync with radio display (KL vehicles).
· Display goes blank/black.
· Radio locks up.
· Some Uconnect App remote commands do not execute with the vehicle.

Hope this helps!

Kori
Dodge Social Care Specialist
 
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#14 ·
Thanks Kori!
 
#19 ·
For 2015 models:

TSB 08-053-16

NOTE: This bulletin applies to vehicles equipped with one of the following radios:
• Uconnect 8.4A AM/FM/BT/ACCESS (sales code RA3)
• Uconnect 8.4AN AM/FM/BT/ACCESS/NAV (sales code RA4)
SYMPTOM/CONDITION:
A small number of customers may experience one or more of the following:
• **Poor or no connection to cellular network (U.S. market only).
• HVAC temperature out of sync with radio display (KL vehicles).**
• Intermittently blind spot chime will not turn off (KL vehicles only).
• Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico).
• Low battery condition due to the radio remaining powered up after the ignition has
been turned off (U.S Markets Only).
• The Radio may switch from SiriusXM to an AM station by itself.
• Uconnect registration always present, can not remove Uconnect account.
• Teleprompter does not appear when pressing the Voice Recognition (VR) button.
• VR operation cancels while in media mode.
• Radio may display previous image before displaying the current image.
• Navigation lost vehicle position during route calculation.
• Navigation displays are missing after vehicle heading changes.
• Navigation giving incorrect guidance to exit the highway.
• FM audio may switch to AM after ignition cycle.
• Text messages appear as sender’s phone number not their name.
• VR phone button may not work at times.
• Audio muted after AUX device is disconnected.
• VR, “ Listen” to text will only play first message.
• Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD,
LX and ZD Only).
• Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only).
• SirusXM station information does not update.
• Speed adjusted volume, may not work.
• AM or FM seek or tuner soft keys may be missing.
• Display screen show ambient temperature as ”- - “ not normal values.
Improvements:
• **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through
Uconnect.
• Ability to press VR button for more than one second.**
• Faster response time when using the Remote Service App (U.S. market only).
• Faster connection time with 911(U.S. market only).
• Keyboard improvements in the Points Of Interest (POI) section.
• High Definition (HD) radio buffering.
• Spanish translation.
• Radio station scroll feature.
• Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only).
• Making assist calls.
• App functionality and screen displays.
08-053-16 -2-
• Displays correct media, song titles and tracks.
• Travel Link, Points Of Interest (POI), displaying movies and favorites.
• Incoming calls, audio enhancements (LA, LD and LX Only).
• Audio for strong AM stations.
• VR performance.
• Settings can only be changed in run mode, not ACC.
• Notify user when messaging features are not supported on certain phones/devices.
• Shows direction and distance for POI when using VR.
 
#21 ·
I have a 2016 Challenger RT started to update the Uconnect half way through the update it stopped and the radio screen went blank. took it to dealership they said it has a internal short ordered new radio. I am hearing that is happening to a lot of them.
 
#22 ·
I posted this in another thread, I'll post it here too.

-----

So, here's what happened to me.

I followed the instructions, which said turn to "Run" but don't start, insert the USB thumb drive with the update files, etc. I did all that and as it was almost all the way through the 14-step update (Literally step 13 of 14) the car decided that it had been in the Run position long enough without running and turned everything, including the display, off. I turned it back to run and waited. And waited. The screen was off and stayed off, it wasn't on but blank (You know, like you could see the backlight was on but nothing was being displayed). It just seemed to be dead. I left the USB drive plugged in. I turned the car off, opened the door and waited for everything to shut back off, then I started the car (I had to run to the store anyway).

The A/C controls, back-up sensors, etc all worked. The display was just dead to the world. I left and drove the 5-10 minutes to town and just as I was pulling into the parking lot the screen came to life and said the system needed to reset to continue, then the screen went blank (but not turned off like before), then the update process started all over again at step 1 of 14. I left the car running, locked the doors, ran in and grabbed what I needed, came out, drove home, parked in the garage but left it running, and it finally completed.

Initial impressions and issues:

- Interface seems to be faster/more responsive and apps seem to load quicker
- Some app icons haven't been restored yet, I guess. Some of them are just square boxes with "!" in it and the app name below it. The apps run fine.
EDIT: Letting the system shut down completely (after 5-10 minutes) and then start back up fixed the icons.
- The Performance Pages have gone down in version. The old software had PP v2.00.15, the new software has PP v2.00.07. Not sure why. It doesn't crash or anything and seems to work just the same as before.

So, the jury is still out on whether or not this update will help me with anything. One problem I had randomly with the old version was the SiriusXM "app" would crash randomly and restart while listening to it. Happened 2-3 times over the past few weeks.

If anyone runs into the car turns off and screen is dead issue, try leaving the USB drive plugged in and just go for a drive to see if the system resets or not. I honestly thought that my system was bricked, but it just needed some time.
 
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#25 ·
I posted this in another thread, I'll post it here too.

-----


- The Performance Pages have gone down in version. The old software had PP v2.00.15, the new software has PP v2.00.07. Not sure why. It doesn't crash or anything and seems to work just the same as before.
When I did the update last week, everything updated as expected, no glitches and my PP version is still at 2.00.15. It did not downgrade.
Maybe your PP needs a dealer update?

Also, after update, the car door needs to be opened, then closed. That action properly allows the retained power feature to put the various modules to sleep, so that they will power-up reset properly to complete the s/w installation.
 
#27 ·
I also got an update today for the Uconnect Access app on my iPhone to version 2.6.3 and between that and the 16.09.09 update last week, the remote commands now are working fast and very reliably. It's also nice that the app now displays the correct color/model for your car image with this latest version. Before it was just a stock image of a Sublime 392 Scat Pack Shaker.
 
#31 ·
I have a 2016. I downloaded the update to a flash drive. I plugged it into my car and the radio display tells me "files not supported".



I went back in the house. :)


You have to unzip the file and copy the 2 files within to the flash drive. You don't copy the zip file to the drive. :)


Sent from my iPhone using Tapatalk
 
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#33 ·
The latest update is a fail to me. You can ask Siri for directions but all she does is rattle them off; they don't go to the Nav.
 
#34 ·
Why would they go to the nav? We don't have Apple CarPlay. Taking to Siri bypasses talking to UConnect, if you want directions on the nav then talk to UConnect, not Siri.


Sent from my iPhone using Tapatalk
 
#39 ·
Can someone summarize what the update will do for all the guys out there like me?


  • Do not have an iphone (use android)
  • Do not have Uconnect (it expired and i did not renew)
  • No navigation (don't need it, everyone tells me where to go for free)
  • I do like the hands free text that will read incoming messages (but it won't send them since Uconnect expired)

From the list of update fixes it may be worth it just to speed up my radio.

Will this still give me Siri even with android?

Being able to set appointments is cool but how would they remind me?

Thanks
 
#40 ·
I just tried the update and on update 3 of 14 the screen went blank and then came back on with a message "Please Insert USB Drive With Update". Oh crap!!! I pulled out the usb drive and put it back in and then the screen flashed and displayed the SRT start page and then every 30-32 seconds it cycles and the SRT start page appears again and again.

I pulled the usb out and turned on the car and now the SRT start screen just keeps restarting. So I now cannot control anything and no stereo, etc.

I have been doing updates to MyGig and 8.4N for several years and this is the first time it screwed up on me.

Anyone have any thoughts?
 
#41 ·
Was your drive formatted properly? Have you attempted to contact Uconnect directly for assistance? Thanks! – Kevin T, Social Connect Team
 
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#44 ·
Not sure if this will help BeBeep, but here goes....

When I talked to Uconnect they instructed me to:

1- make sure Bluetooth is off on the phone

2-make sure Bluetooth is off on the car radio unit

3- make sure the flash drive is completely empty except for the update file (no zip file or anything else)

Best of luck to you....
 
#45 ·
Thank you for the reply. I think it is beyond help at this point but I will turn off my phone bluetooth, can't do anything with the head unit as it will not boot up. I do have an empty flash drive with only the update files.

Anything is worth a shot at this point.

Thank You
 
#46 ·
UPDATE: I took my car to the dealer and they confirmed the radio is now a brick. :( They are ordering one (6-10 day lead time) so hopefully it will be in soon and I will be back in business.

On another note, they did a load test on my battery and it failed. They installed a new battery. I have seen a few posts on bad batteries but am surprised that mine was bad since my car is only 6 months old. I am glad they tested it. :D
 
#47 ·
After using the latest version 16.16.13 on my '15 SRT, I can say the speed sensitive volume bug is definitely not fixed. A new glitch I noticed is when I turn the car on and put the radio on (FM for sure, but possibly AM/SXM as well), the car will automatically switch over to USB iPod within about 5 minutes or so. If I switch it back manually to the radio it seems to stay, but it's kind of annoying nonetheless.
 
#48 ·
=
+1 here. Now the speed sensitive volume keeps jacking up the volume even when set to "off".

But the most annoying this is that the radio constantly switches to bluetooth streaming and plays my music stored on the phone every 5 minutes. I switch it back to the radio (AM/FM/SXM - it does not matter) and within 3 to 5 mins, it goes back to BT. I had to disconnect my phone to get it to stop.

This is super irritating.

.
 
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