Join Date: Sep 2008
Location: Minnesota on the lake
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I've been an owner of a body shop for over 35 years and you should not have any problems. The insurance company is responsible to return the vechicle to pre accident condition. They are responsible for the repairs to be correct. The body shop is responsible for the repairs on your vehicle also. If this is a certified shop through one of the major paint manufactures, PPG, Dupont, etc. all of the paint work is LIFETIME WARRANTEED. Be sure to ask the repair facility if they are a certified shop and get a written warranty. Note: we keep a copy of the warranty framed on the wall for all our customers to see.
You should be fine and should have no problems. Keep in mind, all of us are human and we do make mistakes... If you find a problem, present it to the shop manager and they should take care of it with a smile.
I hope this helps and if you have any other questions, you can pm me.
Also, do not worry about closing the claim as we have had claims reopened a year after the accident.
Last edited by garylee; 11-15-2012 at 12:52 PM.