Has anyone with a 2010 order called customer service to see what their order status is? My 2009 order went from BX to ZA in July. I contacted my dealer and he told me my order has been changed to a 2010 (same price) with the same VON and with a BX status. When I call customer service they say they can't find the order on the system. I was just wondering what customer service is tell other people with 2010 orders.
Mine hit the dealer today, I'll close the deal tomorrow and bring it home. Got exactly what I ordered and the EP. They gave me an additonal 500 bucks for being retired military, indicated it was an incentive.
FWIW: it sat at the rail yard from 7 Sep till the 14th, showed up this afternoon before noon. The dealer also received an 010 RT Classic in black, automatic. Looked pretty nice.
Raylle,
Congrats and good luck on closing the deal!
Mine has been at the dealer for one week today.
Still haggling about EPP. Hope to bring it home tomorrow as well. What an exhausting seven months this has been!
It's a giant yard where Chrysler keeps all their new vehicles before they get shipped off to other parts of North America. I've driven by a few times, there's gotta be over 100 Challengers in there. I'd take pics but the fences, berms, and security guards kinda prevent that.
I'm going through a bit of agony myself. I live in Windsor, ON were a lot of our cars come to get the stripes done (at Ground Effects) and where they sit at VASC Pillette Road before being shipped off to the states. My car is currently at VASC (which is 5min from my house) and it won't be delivered to my dealer for another few days. She's soooo close yet so far!
Closed the epp deal and picked up my car yesterday!!!!!
A mear seven months later.
Did any of you guys with a 2010 model get an owners manual?
I was told that they were not published yet!
I find that very strange. Anyone know the deal with this?
Mike-
I got the owner's manual and a Cd/DVD disk too for my 2010. They were in the same little pouch. I have looked at both pretty heavily because I was trying to figure out how to use my EVIC without the SWCs. Me think someone pulled it out of your glove box!!! Do you have your build sheets? They actually have a box on them for the owner's manual. Mine is marked "yes". I arrived at my dealer about 30 min after the car was delivered , had a feeling it was coming in that am, and thus was inside my car before anyone at the dealership was in it! Got all the build sheets and saw everything it came with! Yay!
Winvin tells me she was moved to Agincourt. There is a huge railyard there so I think that means she is finally getting on a train. New delivery ETA is the 25th!
Congrats to you! Just curious, did the dealer enter your order from scratch or did they switch one they had ordered already over to you? Being near the plant definitely helps on travel time! LOL
Aren't you in Phoenix? If you are it was waiting for my brother and my car to travel with.
Hopefully mine ships out on Monday. I've been in JB for 7 days and my brothers for 10 days now.
Vinwin says my DWB RT left Angola NY and should be at my dealership mid this week:bigthumb:. I let my salseman know and he is going to try to get some pics of it coming off the truck. I asked him if these come with snowtires now so I can enjoy it before parking it for the winter:burnout:
Sat for 5 days in Agincourt and finally got on a train today. ETA pushed back another week, Oct. 5th now is projected delivery date to the dealer.
Sales guy emailed me last week and told me I would for sure have it be the end of September. Ha ha.
Sat for days in Windsor at Vasc and Ground Effects. Finally moving. That will be like 10 weeks from the second time I ordered to delivery if ti doesn't get pushed back again.:icon_rolleyes:
I just ordered a 2010 RT J package. I contacted Chrysler today to make sure the order was processed with the VON number I was given from the dealer. They told me that it was past the "edit stage" but they were not allowed to tell me the status code per company policy. I guess that means that I am around BX. Has anyone come across this when calling Chrysler? Any tricks to this?
I just ordered a 2010 RT J package. I contacted Chrysler today to make sure the order was processed with the VON number I was given from the dealer. They told me that it was past the "edit stage" but they were not allowed to tell me the status code per company policy. I guess that means that I am around BX. Has anyone come across this when calling Chrysler? Any tricks to this?
No trick and I am sure everyone but me knew this before today but your VON# is good for calling Chrysler CS until you get a VIN#. They can give you updates with VON until you get a VIN. Once you get a VIN, CS will tell you 'I couldn't find it' if you provide VON. Wait for D status and then once you go to D1, call in with VIN (from dealer)
KZ is mainly for invoicing there can be a hold release even after that and then put on truck and/or train, etc. I got mine in hand about 3 weeks after it was built and about 2.5 weeks after KZ
VinWin shows the train being in Mactier, ON today. It is on the move, slowly but surely. I haven't called Customer Service but I would assume it is KZM now. Took almost two full days to go the same distance as a 2 1/2 hour drive. Can't wait till it hits Manitoba and goes straight and flat, should make some good time at that point.
I am starting to get really anxious now. Guy across the street brought home a new Camero two weeks ago, I can't wait to park the Challenger out front and show him how ugly his car is! Ha ha.
you know-if they sent a rocket to the moon in /69 you would think by now we would have our shxt in gear! come on folks get with the program:scratchhead:
can somebody please let us know what is going on at the plant. They were suppose to start production 2 weeks ago but noone moved status. If they don't want to build our cars tell us.I think it is time to fire some people who does scheduling or something. How long does it take to build a car?
what do u have ordered-some cars move status regularly and some will stay the same but in reality its movin,but nobody is changing it-i exsperianced this with my 08 viper- was stuck in i status forever-and then all the sudden dealer calls me to say it was goin to be here tommorow- its not a good managed status system by far--
I ordered a 2009 b5 classic on Feb 24 then switched to a 2010 b5 classic in d1 since sept. 14 they said it was to be sent on sept. 23 but car is still d1 status today. Are they even building b5's yet? I was told they started on the sept. 14.