Dodge and Challenger seller Bob frederick is on the Chrysler BK list to be closed..Got this from the court records...A SAD day for Challenger fans
That's it! Thanks Nadz240! I had wildbill_husker and took the "_" out and it posted fine! YayCheck your screen name for the post. I tried posting last night for a while and it wasn't accepting my post. I noticed that the screen name field was in red and then fiddled around with the field a bit. It turned out that it wasn't accepting it as nadz240 but when I removed the 240 it worked. So maybe there is a filter in there for what is allowed. Try yours again with no numbers/symbols/spaces.
:brickwall:
So yesterday I read the dealer closure list. I've waited until now to post to ensure I didn't type a knee-jerk reaction post. One of the first things I did was scan through the list to see if the 3 local dealerships who had jerked me around and treated me like garbage were on the list to be closed. One of the 3 were, and it was the one that was the worst of the 3 I personally delt with in my quest for a Challenger. Tamaroff Dodge of Southfield, MI. I saw that listing and thought "Hmm, this list may actually be fairly accurate". IF the people who refused to return my phone calls, seemed annoyed with me despite having a deposit down from me, and whose general manager rolled his eyes with me and walked away in a "screw it, not worth it" type of gesture was going to be closed - how can this list be that far off.
Then I was brought to then attention that Frederick Chrysler Jeep Dodge of Boardman, Ohio (Robert Frederick II) had his dealership listed. I was FLOORED. Bob Frederick has over 30 individuals who bought Challengers from him based out of a relatively small (in the scheme of overall Challenger buyers) niche forum on the internet. (See: http://www.challengertalk.com/forums/f5/frederick-scat-pack-owners-stand-up-counted-17359/ ). That's THIRTY Challengers sold from a niche community alone. This doesn't count the people Bob has sold to locally or who simply aren't a part of the ChallengerTalk.com community. I'm sure I would be AMAZED at the Challengers sold from Frederick CJD.
Here's the kicker - his sales volume is on the minor side of what makes Bob Frederick and his dealership so great. When my local dealerships were gouging SRT8s at $80,000 and refusing to return my calls, Bob was responding to my emails even outside of business hours and taking action that has redefined "going above and beyond" to me.
Bob isn't the only one at his dealership with a TRUE commitment to excellence (how often that phrase is thrown around nowadays with nothing to back it up). One time I went to call in for Bob and the receptionist said he was currently on the phone and whether or not I wanted to go to his voicemail. I said waiting was fine so she put me on hold. Throughout the next 10 minutes or so the receptionist had checked in with my 3 separate times concerned that I was waiting so long and double-checking to see if I wanted to drop to his voicemail instead. I didn't mind the waiting - due to reception in the area I had to go outside to make that call, so it was a restriction on my part and the waiting was not a problem in the slightest. But even your first contact with Bob's dealership is amazing. Most reception desks would probably let you sit on hold until you hung up or maybe check on you after 15+ minutes. Not here, not at Bob's.
Likewise, Mark was the individual who worked with me on my financing and getting that setup. I had some questions and was comparing it to some other offers and Mark gave me no BS about it. He was straight up and honest throughout the whole time and helped me with my questions and explained things in-depth.
Back to Bob's service. I have [ 70 ] (Seventy) emails from Bob in my inbox dated from 05/10/2008 through 11/14/2008 which is the span from when I first contacted him up through a few days after I got my car. How does Bob find the time? That's probably one of the great mysteries of our time since I'm sure MANY other people can chime in likewise. The emails are from all hours of the day and even NIGHT. Right from the start these emails were personal and never tried to "lead" me into additional purchases. The constant with Bob is he puts his customer before his dealership. By that I mean he's focused on what YOU want more than what might maximize his profits for his dealership personally. The funny thing is, by him doing that he's net so many referrals and so many people asking for dealer-added upgrades just BECAUSE feeling so safe with Bob's service level that I'm sure it's worked out well.
Here's the fun part, so far all I've talked about is how Bob treats prospective, current, and past customers with his dealership. Again, that's just one facet to Bob. Ask around, and I'm sure others will post soon enough if not already - Bob has done the work for other competing dealerships FOR them despite no personal gains to Bob or his dealership. Where other dealers have failed to communicate with their customer or are just plain subpar in general, Bob has picked up that dropped ball and helped them find out where their car was or just answering questions about anything going on surrounding the challenger that the dealership that individual is going through just doesn't care about finding the answers to. Probably because there's no direct profit in it. So Bob has not only garnered extreme support for himself and his own dealership, but he has supported Chrysler products all around in general by helping anyone, regardless of their dealership of choice, find the answers and piece of mind they need.
Your system won't show you how many orders Bob has saved at other dealerships which the customer would've otherwise pulled. Many dealers have Bob to thank for some of their sales.
I could keep typing. I don't think I could ever type enough about how great Bob and his dealership are. But here's the reality.
In October my sister's lease on her Jeep is running out. She was looking at a Charger. Late this year, I was looking to get myself a winter driver. Still up in the air, but we'll see as the the snow months close in. For BOTH counts I was planning on seeing what Frederick CJD could do for me, and feeling safe that it was going to be another great buying experience. But, if this list goes through, Frederick CJD will be closed. You're forcing my hand back to the 3 dealerships local to me (Michigan, 48375) who I had personally tried to deal with back in April '08 with getting a Challenger. The same dealerships who jerked me around, tried to double the price of these cars with price gouging, and refused to return my phone calls.
You know what? It's not worth it. Without the piece of mind Bob and Frederick CJD supplies, I'm not going through that hassle again. With THREE dealerships around me all being horrendous, why should I expect if I go out any further I'll find one who does -- and that involves some real drive time at that point just to HOPE. Nope, pass. If you guys take Frederick CJD away from me, away from the Challenger community, away from Chrysler buyers - that's it, I'm done. Even my sister (previously mentioned) heard about Bob from me and was exciting asking if I would ask Bob if he could help her. When I tell her that's not an option, I'm going to help sway her back to her original choice (which I'm sure won't be tough to do when she hears about Frederick CJD), the Ford Mustang. Perhaps a different car. But it's going to be one, possibly two sales that Chrysler loses out on this fall if you guys take Frederick CJD away from the Chrysler community. It's just NOT worth the hassle to deal with the other local dealerships you're leaving me with who I've already tried to deal with last year. Time to switch to Ford or GM for future purchases if that's the case.
Someone made a mistake. Someone screwed up, and screwed up BAD. Get Frederick CJD off your list.
Thanks nadz! Appreciate the knowledge and know how of you doing this for one of our fallen (not yet, if we have anything to say about it!)The online petition to save Fredericks is up at:
Save Fredericks Chrysler Jeep Dodge
Please leave constructive comments. Email is required for verification ONLY. It will NOT be displayed on the signatures page. The required fields are Name and Email but I figured that we can really give the big wigs a case if they see customers from all over the country, heck maybe even the world.