Yes even though I love the vehicles, the lack of service manuals will keep me from buying another Chrysler product.
I don't know what they are thinking by not having service manuals available but it is a stupid business practice.
As for the 2009 Challenger CD manual, it is better than nothing but it does not compare in detail to the GM manual set I just bought for my 2011 truck. For example, the illustrations in the Dodge manual are like cartoons and in the GM manual the illustrations are detailed.
2009 Challenger SRT8
2010 Jeep GC SRT8
11 GMC Sierra Ext Cab, LB
69 Pontiac Grand Prix 428