I have a question.
I placed an order with you guys about 10 minutes ago and the first time I went to place it it declined because the billing address I entered wasn't my card's billing address because I needed it shipped somewhere else. My fault, no problem, easy fix, I'll make sure the billing and shipping addresses are different and correct. Easy..or so I thought.
However even though the order was declined I was still charged for this order AS WELL AS the order that I did get to go through. So I've been charged twice, once for a declined order. Why do you charge me and decline the order at the same time..makes zero sense.
And will that charge drop off or what?
Not a good way to start this experience with you guys.
I placed an order with you guys about 10 minutes ago and the first time I went to place it it declined because the billing address I entered wasn't my card's billing address because I needed it shipped somewhere else. My fault, no problem, easy fix, I'll make sure the billing and shipping addresses are different and correct. Easy..or so I thought.
However even though the order was declined I was still charged for this order AS WELL AS the order that I did get to go through. So I've been charged twice, once for a declined order. Why do you charge me and decline the order at the same time..makes zero sense.
And will that charge drop off or what?
Not a good way to start this experience with you guys.