Active Exhaust Actuator Failure - Page 2 - Dodge Challenger Forum: Challenger & SRT8 Forums
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post #11 of 30 (permalink) Old 03-02-2017, 05:29 AM
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Hope they warranty it for you - that should be one of the 5001 parts covered IMO. I also have the lifetime warranty and specifically left the actuators alone when deciding on exhaust options for just this reason.


It's good that DodgeCares chimed in. Hopefully he/she can help you out. GL!

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post #12 of 30 (permalink) Old 03-02-2017, 05:27 PM Thread Starter
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Hope they warranty it for you - that should be one of the 5001 parts covered IMO. I also have the lifetime warranty and specifically left the actuators alone when deciding on exhaust options for just this reason.


It's good that DodgeCares chimed in. Hopefully he/she can help you out. GL!
DodgeCares informed me that they are not covered under the lifetime warranty. Thus, you would need to have the dealership that services your car to goodwill the repair. My dealership requires a 100 dollar "co-pay", so it might be more economical to just purchase the parts and perform the repair yourself-- especially if it is just the spring that breaks.
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post #13 of 30 (permalink) Old 03-03-2017, 11:07 PM
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I would eliminate the valve assemblies & just plumb the exhaust. As far as the sensors, there must be a way to disable the codes or install dummy sensors that throw a positive code.

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post #14 of 30 (permalink) Old 03-04-2017, 08:50 AM
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Just to be specific, are you saying the lifetime power train warranty won't cover it, or did you actually buy the Maximun Extended Care Lifetime Warranty


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post #15 of 30 (permalink) Old 03-05-2017, 03:12 AM
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Apparently not??

Quote:
"IF IT´S MECHANICAL ... IT´S COVERED!"

THE ONLY PARTS AND LABOR NOT COVERED ARE ...
Maintenance services and items used in such services
Glass, plastic lenses, key fobs
Body and paint items, including soft trim
Wear items such as manual clutch assembly, brake pads, shoes, rotors, drums and belts are not covered at any time
Snow plows, winches and trailer hitches
Seems mechanical to me...

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post #16 of 30 (permalink) Old 03-09-2017, 02:36 PM Thread Starter
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I purchased the Mopar Maximum Care Lifetime Warranty. DodgeCares and Customer Service both informed me that the Actuators are not covered under warranty. Here is the message DodgeCares sent me:

"Hi JustifiedReason,

Thank you for providing that information. I was able to read through your case that is currently open, I apologize for the confusion regarding this coverage of this repair. We were able to confirm that unfortunately this repair is not covered under your Mopar Service Contract or any factory warranties currently on your vehicle. We can see that your dealership is offering to cover this repair with a $100 deductible (what you would have paid under the service contract), which is great! Your case manager is planning on following up with your tomorrow but please don’t hesitate to reach out with any additional questions.

Andrea
Dodge Social Care Specialist"
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post #17 of 30 (permalink) Old 03-09-2017, 02:44 PM Thread Starter
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I would eliminate the valve assemblies & just plumb the exhaust. As far as the sensors, there must be a way to disable the codes or install dummy sensors that throw a positive code.
The way Dodge has created the system, it does a system check for fully open and fully closed based on pre-set parameters. The only way I have found to straight pipe the car is to relocate the actuators using a kit by AES. You can either remount them underneath or relocate them to the trunk. This keeps the pre-set open and close stops in the proper spots in order for the system to think it is properly functioning.

I am sure the heat generated by the exhaust is not conducive to keeping the plastic actuators working over years of use and ownership. Thus, relocating them to the trunk should keep them safe from the elements.
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post #18 of 30 (permalink) Old 03-09-2017, 06:43 PM
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Like this......
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post #19 of 30 (permalink) Old 03-09-2017, 10:24 PM
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Is the Chrysler Lifetime Maximum Care warranty the same warranty as the Chrysler Lifetime Bumper to Bumper warranty???


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post #20 of 30 (permalink) Old 03-11-2017, 08:09 AM
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It's actually disturbing to find out that the Maximum care lifetime warranty is not covering a mechanical breakdown, which should be covered, and if it is a relay it's covered too. I'm confused. I know they dropped the SP lifetime coverage and this thread is about an SP, so are there things on the SP that they don't cover now. ?
I think Dodge Cares owes us an explanation on this one

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