Join Date: Jul 2018
Location: DFW, TX
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So I got the car back from the dealer about a week ago and the error still occurs. However the service adviser stated that when the tech started removing the passenger side underdash panel, the error went away. So when it happened to me, i slammed shut the glovebox and voila the malfunction ceased. Since I'm getting nowhere at the dealer, I yanked the under panel and glovebox to have a look for myself.
The adviser claims the tech reconnected all the wiring connectors and even checked the connector pins, however I found this unhooked connector. It looks like it connects to the green connector block but it has a label NHP so I'm not sure of its purpose. I have serious doubts the tech bothered to check these wires considering the glovebox screws were stuck like they haven't been off for a while. I can't imagine Dodge would have intentionally left a connector disconnected like this. These wires don't appear to be Canbus wires so I don't know if they're the cause of the malfunction, but I wiggled and jiggled every wire under the dash but could not cause the error, which hasn't reoccurred since.
If anybody else with a 2018 R/T (and most likely 2015-2017 as well) could check that connector and let me know if and where it should be connected, I'd greatly appreciated it. The green block mounts on the glovebox with white plastic slide tabs. The under panel is held on with 3-4 plastic push pins.