Water pump replacement - Dodge Challenger Forum: Challenger & SRT8 Forums
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post #1 of 17 (permalink) Old 06-03-2019, 09:46 AM Thread Starter
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Water pump replacement

I have a 2017 scat pack just had to have the water pump replaced at only 15,000 miles. After I got it back the next morning I check the engine coolant it was a little low took the cap off the reservoir and I noticed some shavings inside understanding when the bearing goes bad that lets the impeller rubbed the housing it's made of plastic so that throws shavings through the cooling system.ask the dealership about possibly draining it refilling with fresh coolant they told me Dodge wouldn't pay for that to be done.don't sound right the water pump created that problem and Dodge is just going to leave customers hanging with shavings in the cooling system.
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post #2 of 17 (permalink) Old 06-03-2019, 10:04 AM
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I'm no expert but I would think as part of a water pump replacement under warranty if the coolant had signs of water pump impeller or block metal debris in it this would require the coolant be drained, the system flushed, and then refilled with fresh coolant.


Even with no professional auto mech training/education when I replaced a water pump in a car and I did a fair number of these if I saw signs of water pump impeller contact with the block if I say any signs of debris in the drained coolant I would have thoroughly back flushed the cooling system before installing the new water pump and T-stat.


I would argue that in not doing this constitutes a to put it bluntly a half ass repair that leaves the engine and its cooling system more prone to problems like overheating or premature water pump seal failure, possibly even catastrophic engine failure.

The dealer owes you are a reasonable degree of care, skill, and experience in working on your car. To return the car to you with debris from a failed water pump in the coolant is clearly a sign you didn't get the reasonable degree of skill, care and experienced to which were you entitled.
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post #3 of 17 (permalink) Old 06-03-2019, 10:13 AM Thread Starter
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I'm no expert but I would think as part of a water pump replacement under warranty if the coolant had signs of water pump impeller or block metal debris in it this would require the coolant be drained, the system flushed, and then refilled with fresh coolant.


Even with no professional auto mech training/education when I replaced a water pump in a car and I did a fair number of these if I saw signs of water pump impeller contact with the block if I say any signs of debris in the drained coolant I would have thoroughly back flushed the cooling system before installing the new water pump and T-stat.


I would argue that in not doing this constitutes a to put it bluntly a half ass repair that leaves the engine and its cooling system more prone to problems like overheating or premature water pump seal failure, possibly even catastrophic engine failure.

The dealer owes you are a reasonable degree of care, skill, and experience in working on your car. To return the car to you with debris from a failed water pump in the coolant is clearly a sign you didn't get the reasonable degree of skill, care and experienced to which were you entitled.
I agree with you. I am thinking about taking it back to the dealership and talking to the owner about it.
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post #4 of 17 (permalink) Old 06-03-2019, 11:47 AM Thread Starter
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I have a 2017 scat pack just had to have the water pump replaced at only 15,000 miles. After I got it back the next morning I check the engine coolant it was a little low took the cap off the reservoir and I noticed some shavings inside understanding when the bearing goes bad that lets the impeller rubbed the housing it's made of plastic so that throws shavings through the cooling system.ask the dealership about possibly draining it refilling with fresh coolant they told me Dodge wouldn't pay for that to be done.don't sound right the water pump created that problem and Dodge is just going to leave customers hanging with shavings in the cooling system.
Where is a Dodge care specialist when you need them?
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post #5 of 17 (permalink) Old 06-03-2019, 11:42 PM
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post #6 of 17 (permalink) Old 06-04-2019, 09:56 AM
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There is 2 gallons of coolant listed on the work order from when mine was replaced at 14K miles.

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post #7 of 17 (permalink) Old 06-06-2019, 06:07 AM Thread Starter
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There is 2 gallons of coolant listed on the work order from when mine was replaced at 14K miles.
My work order States replaced water pump topped off engine coolant. For all I know they recycle the engine coolant. Did you notice any shavings in your reservoir?
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post #8 of 17 (permalink) Old 06-06-2019, 06:19 AM
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My work order also states replace coolant and thermostat. I also remember the tech telling me that they had to flush the system because there was shavings in the reservoir...


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post #9 of 17 (permalink) Old 06-06-2019, 06:24 AM Thread Starter
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My work order also states replace coolant and thermostat. I also remember the tech telling me that they had to flush the system because there was shavings in the reservoir...
Did your water pump also go bad?
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post #10 of 17 (permalink) Old 06-06-2019, 06:31 AM
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Did your water pump also go bad?
Yep at 26k miles. Didn't fail but was making the grinding noise...
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