Join Date: Feb 2019
Location: Cape Cod, Mass.
Thanked 20 Times in 17 Posts
Feedback Score: 0 reviews
Frustrated with delays after new car built
Is anybody frustrated with the delays and lack of information coming from Fiat/Chrysler after your car has been built? I ordered a 2019 Challenger R/T and it was built within 2 weeks. It has been sitting in a rail yard in Brampton for almost a month. The Dodge chat line can't provide any information, but is blaming the rail cars? The dealer is also blaming the rail cars. Maybe I should book a flight to Canada and drive it home.
The problem isn't the factory. They build them in a timely manner. It's the black hole you go into after it's built. They need to do a better job communicating with customers and dealers after the car is built. I told them that as well.
End of Rant.