Dodge Challenger Forum banner

1 - 20 of 20 Posts

·
Registered
Joined
·
211 Posts
Discussion Starter #1
Hi All,

Looking for some help here.
I recently bought a brand new 2016 Hellcat Challenger (29 miles on it, traded in my 2016 SPS Challenger).
The car pulled to the right when I bought it, and had slight steering wheel vibration between 60 and 65.
The vibration would go away if drove slower or faster, classic out of balance tire.
The salesman saw the issue on test drive and said it could be fixed no problem.
It was minor pull and vibration, so I wasn't too concerned.

I took into the dealer, and was there for 3 days.
They said the vibration was exhaust drone???? and that the pull was road crown..
I drive the same roads everyday, my old challenger didn't pull and neither do my other cars.
Got car, frustrated and left. Service advisor knew I was unhappy and said come back at my convenience to take a test drive with their quality specialist.
Another trip to the dealer is not convenient, but at least service advisor trying.

Took it back in. Quality specialist agreed about pull.
Promised it would be done the same day.
Stopped by dealer after work and nothing had been done......
Told them I wouldn't leave car another day.
So they cross rotated the tires. Got rid of the steering wheel vibration and made the pull better, but not completely gone.
I finally convinced them to put on the rack and check alignment.
See attached results, they said everything is fine. WHAT?
The camber is out on the front right and the toe is also out on the front right.
But they said not related to pull and wasn't going to fix?????
It was late and I left, but service manager is supposed to call me today.

Here are my questions:
1) Is the camber not adjustable? Seems like there should be a kit to fix it. Front end tech, said they make them have a lot of camber from factory that's why off. I said these specs are for each car, so if Dodge wanted them with camber, the specs would reflect it. If not, they should have to replace parts to make the camber be in. It is a brand new Hellcat. Not exactly a cheap car.
2) I understand toe-in won't affect pull, but it should still be fixed. tire wear, scrubbing, etc...

So frustrated with this dealer.
 

Attachments

·
Registered
Joined
·
41 Posts
Without camber plates the front has very little adjustment on a macpherson strut front. The toe is stupid, fix that (and it can cause pull).

To attempt a camber adjustment.....loosen nuts on strut mount, leave on stud,( and not nut on shock shaft) with wheel off the ground pull towards yourself, re torque mounting fasteners.

cheers
 

·
Registered
Joined
·
211 Posts
Discussion Starter #3
Without camber plates the front has very little adjustment on a macpherson strut front. The toe is stupid, fix that (and it can cause pull).

To attempt a camber adjustment.....Unbolt top strut mount with wheel off the ground pull towards yourself, re torque mounting fasteners.

cheers
Thanks Jzta! Good idea on the on camber adjustment. And you are right, I just noticed that the total toe is still towards the right. Looking forward to hearing from the service manager and hopefully setting things straight
 

·
Registered
Joined
·
1,967 Posts
It's not a McPherson strut. LX/LC/LA platform cars all have upper ball joints with control arms. Unless you put in aftermarket upper control arms, there isn't really much you can do with the camber or caster, unless you loosen and adjust the cradle. It's not recommended you do that, unless the car has been in an accident. All the dealer is going to adjust is the toe, which is definitely a little out of whack.
 

·
Registered
Joined
·
41 Posts
No adjustment, interesting. And you are correct, not macpherson strut. Either way, there IS an adjustment, all though minimal, along with another new car not being in "spec."

5. Measure camber and caster. If camber and caster are within specifications, proceed to TOE. If camber or caster cannot be brought into specifications, perform the ADJUSTMENT BOLT PACKAGE INSTALLATION below.

ADJUSTMENT BOLT PACKAGE INSTALLATION


*Zoom and Print Options




The adjustment bolt package contains 2 special bolts (1). These bolts can be identified by the offset grooves cut into the thread section (2). These bolts are designed to replace the inboard mounting bolts of the lower control arm and tension strut. Each bolt allows approximately 0.3 degrees of movement. To adjust camber only, use both bolts, one at the tension strut and the other at the lower control arm. To adjust caster only, use one bolt at the tension strut only.
 

·
Registered
Joined
·
211 Posts
Discussion Starter #6
No adjustment, interesting. And you are correct, not macpherson strut. Either way, there IS an adjustment, all though minimal, along with another new car not being in "spec."

5. Measure camber and caster. If camber and caster are within specifications, proceed to TOE. If camber or caster cannot be brought into specifications, perform the ADJUSTMENT BOLT PACKAGE INSTALLATION below.

ADJUSTMENT BOLT PACKAGE INSTALLATION


*Zoom and Print Options




The adjustment bolt package contains 2 special bolts (1). These bolts can be identified by the offset grooves cut into the thread section (2). These bolts are designed to replace the inboard mounting bolts of the lower control arm and tension strut. Each bolt allows approximately 0.3 degrees of movement. To adjust camber only, use both bolts, one at the tension strut and the other at the lower control arm. To adjust caster only, use one bolt at the tension strut only.

Thanks again jzta.

Can you provide more info regarding this bolt adjustment kit? part# or pics?
 

·
Registered
Joined
·
211 Posts
Discussion Starter #7
I did some research and I found part 68142226AA, verified with @stevewhite (you guys rock) that this is the correct part for my Hellcat. Let's see what dodge says. Where is @DodgeCares at?
 

·
Registered
Joined
·
744 Posts
My 2015 R/T had a pull to the right and steering wheel off center to the right.Took it to the dealer a year after I got it(it developed over that time).The dealer aligned it perfectly no charge no questions asked.I say try a different dealer.
 

·
Registered
Joined
·
31 Posts
So, even the official alignment package bolt installation thingy from Dodge would only give you around 0.3?

That's useless, isn't?

I mean, I have like -2.6 on my 2016 challenger and not sure in this situation what will the dealer do? Will they use a 3rd party control arms?

I find the adjustability of camber in today's cars to be absolutely insane; I did not know that at all; it's just so weird.
 

·
Registered
Joined
·
2,101 Posts
I recently got those camber adjustments bolts for my 2013 R/T and my alignment tech was able to get my front end camber back within factory specs no problem. He actually said those bolts provided quite a bit more adjustment than he thought they would. I needed mine done bc my car is lowered on Stage one springs.
 

·
Premium Member
Joined
·
1,642 Posts
I did some research and I found part 68142226AA, verified with @stevewhite (you guys rock) that this is the correct part for my Hellcat. Let's see what dodge says. Where is @DodgeCares at?
Hi rumblebee16,

If you still need assistance and wanted to send over your VIN, we can either reach out to the dealership or look into this further internally.

Kori
Dodge Social Care Specialist
 

·
Registered
Joined
·
211 Posts
Discussion Starter #14
Hi rumblebee16,

If you still need assistance and wanted to send over your VIN, we can either reach out to the dealership or look into this further internally.

Kori
Dodge Social Care Specialist
Hi Kori,

thanks for the response. Currently working with the service director, and he is arranging to have a master tech (specialist in Hellcat) come to the dealership and look at my car.
 

·
Super Moderator
2016 SXT Plus Blacktop
Joined
·
16,871 Posts

·
Registered
Joined
·
211 Posts
Discussion Starter #17
Well after the third visit to the dealer, my car is finally fixed. Ended up taking a master technician to fix it. The cradle was re-positioned and then an alignment was performed. Drives like a totally different car.
 

·
Registered
Joined
·
11 Posts
thanks for keeping us updated.glad you got it fixed.
 

·
Premium Member
Joined
·
9,352 Posts
Great to hear it’s fixed. One thing I find rediculous is you have a Challenger like all of us there is no special alignment needed to have a “hellcat specialist”.
One other point is and not aimed at your case is all dealerships should have qualified experts on premises already and not need multiple visits and bring in people from elsewhere. This is proof that Dodge DOESN’T really care.
If only all brands took care of their customers like Lexus and Mercedes, they do all they can to accommodate them. All we get is lame lip service here.
 

·
Registered
Joined
·
211 Posts
Discussion Starter #20
Great to hear it’s fixed. One thing I find rediculous is you have a Challenger like all of us there is no special alignment needed to have a “hellcat specialist”.
One other point is and not aimed at your case is all dealerships should have qualified experts on premises already and not need multiple visits and bring in people from elsewhere. This is proof that Dodge DOESN’T really care.
If only all brands took care of their customers like Lexus and Mercedes, they do all they can to accommodate them. All we get is lame lip service here.
Agree completely, three visits to have an alignment done is crazy.
 
1 - 20 of 20 Posts
Top