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Discussion Starter #1
Hello
I have a 2016 5.7 rt shaker manual 44000km having transmission problems looking for advice

After driving for about 45m slowing down and applying the breaks lightly,shifting out of 3rd gear or lower below 37kmh locks shifter into place sometimes for a couple seconds or Let’s it out with a light grind and knock before letting it go into neutral
(Only when slowing down)

Brought it to the dealership they had it for a month they replaced a bunch of part but the issue is still there before I bring it back was wondering if any one else has had this problem or might know how to fix it
 

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Hello
I have a 2016 5.7 rt shaker manual 44000km having transmission problems looking for advice

After driving for about 45m slowing down and applying the breaks lightly,shifting out of 3rd gear or lower below 37kmh locks shifter into place sometimes for a couple seconds or Let’s it out with a light grind and knock before letting it go into neutral
(Only when slowing down)

Brought it to the dealership they had it for a month they replaced a bunch of part but the issue is still there before I bring it back was wondering if any one else has had this problem or might know how to fix it
Hello Tim,

I'm sorry to hear you're still having trouble. Are you located in Canada? If so, give their Customer Care Team a call at 1-800-465-2001 and get a case created.

Jasmine
Dodge Social Care Specialist
 

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Discussion Starter #3
I did call just for the amount of hassle it took to just to get it into the shop it took 5 days and bad service just trying to get them to look at it finally after the 5 time I took there transmission specialist for a drive showed him he acknowledged it and booked another day to bring it in because they had no servic vehicles while it was being fixed over 30days they advised me there transmission guy had taken it apart and re installed it 6 times because he couldn’t figure it out I did call the number above again with my case number and exstention number to the guy that was helping me to let them know the problem was still there got a voice mail I left a voice mail and never go a call back called again just got a voice mail
 

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I did call just for the amount of hassle it took to just to get it into the shop it took 5 days and bad service just trying to get them to look at it finally after the 5 time I took there transmission specialist for a drive showed him he acknowledged it and booked another day to bring it in because they had no servic vehicles while it was being fixed over 30days they advised me there transmission guy had taken it apart and re installed it 6 times because he couldn’t figure it out I did call the number above again with my case number and exstention number to the guy that was helping me to let them know the problem was still there got a voice mail I left a voice mail and never go a call back called again just got a voice mail
I definitely understand why this is frustrating, Tim. I don't have access to the Canadian systems to even review the case and apologize I cannot be of more help.

Jasmine
Dodge Social Care Specialist
 
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