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2018 SXT leased car out of commission

907 Views 12 Replies 8 Participants Last post by  EngiNerd
So my daily driver SXT with just under 29k miles is down as of 12th May. The fuel pump started whining pretty loud and after a few days it completely went out rendering the car out of service as it would not restart. I had it towed to my local dealer and the car has been sitting outside their lot since then, as if waiting in a hospital out patient waiting room for it's fuel pump transplant!

The dealer says both pumps have gone and the parts won't arrive until 12th June. That's a month out of service. This car is leased, and yes, the dealer is paying for a rental (an SXT Charger through a rental company) but isn't a month out of service a bit unreasonable? I didn't pay to lease a basic looking Charger, I paid for a Challenger.

I'm in Cali and I did look up the Lemon Law, but it seems the 30 day out of service check only applies within the first 18 months after delivery, so won't apply in this case.
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So my daily driver SXT with just under 29k miles is down as of 12th May. The fuel pump started whining pretty loud and after a few days it completely went out rendering the car out of service as it would not restart. I had it towed to my local dealer and the car has been sitting outside their lot since then, as if waiting in a hospital out patient waiting room for it's fuel pump transplant!

The dealer says both pumps have gone and the parts won't arrive until 12th June. That's a month out of service. This car is leased, and yes, the dealer is paying for a rental (an SXT Charger through a rental company) but isn't a month out of service a bit unreasonable? I didn't pay to lease a basic looking Charger, I paid for a Challenger.

I'm in Cali and I did look up the Lemon Law, but it seems the 30 day out of service check only applies within the first 18 months after delivery, so won't apply in this case.
Does seem a bit odd that it's going to take that long, however since you're leasing the car, the actual owner of the car can take as long as they want as long as they're providing you with a rental. However, I would definitely not be happy about paying the monthly lease payment for the month you're not using it.
 

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As long as you’re not walking or pedaling a bicycle it’s all good. You’re not leasing a car in truth you’re just renting it so what’s the difference.
 

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Covid has caused a delay in parts supply. I'm in collision and I have seen some parts on 3 month backorder.

I don't think 1 month is unreasonable in this environment.
 

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A Guy
 

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There's a huge kink in everyone's parts distribution networks & supplier manufacturing chains right now (you might be able to venture a guess as to why). But those ETA dates given to dealers are often more pessimistic than they end up actually being...well most of the time under normal circumstances. All bets are off right now unfortunately.
 
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