Well that sucks. I know there would have been more than a few words that should not be spoken coming out of my mouth if I had this happen. Good luck getting the new hood in pristine condition and then onto the car.
I wanted to cuss up a storm but it doesn't get anything accomplished. I just refused delivery called Steve and told him the condition of the hood. He said he was sorry and would try to make a fast turn around time... maybe I'm just getting older and I realize kicking someones cat would not help.