I have purchased many vehicles in the past 50 years, both new and used. Have had both horrific and good experiences. The best experience I have ever had was just recently, though, and memorable enough to post it for you. If you want superior customer service from someone who is genuine, enthusiastic, and knowledgeable, then contact Kevin Jacobs at Button Dodge Chrysler Jeep in Kokomo, Indiana! No hard sell, just a good guy who does his best to find the right vehicle for each customer.