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Discussion Starter #1 (Edited)
Got my first Challenger 3 weeks ago and I've been noticing something odd with the bluetooth when I make calls and I can't tell if it's the car or my phone, but I haven't had this problem in the previous cars I've had that had bluetooth for the last 5yrs.

Basically when I make I call I can barely hear the person. I crank up the stereo volume in the car and it barely helps and then I'd say to the person it must be an issue on their end, I can't barely hear them. Then I look at my phone and press volume up and notice it says "Bluetooth" and the volume bar is almost off! So turning up the volume on the phone fixes it. BUT....next time I make a call, same thing happens again (and I don't make calls that often in it, maybe 1-2 a week) and I forget, crank up car stereo, nothing, then look at phone and once again bluetooth volume is turned WAY down and I didn't do it!

The last 5yrs I've had a 2013 Hyundai Elantra and made a lot more calls on it and never once did I have to touch the phone to hear people, just adjust the car stereo. I'm using an iPhoneX now, which I got in Nov and got the Challenger in Jan, so it is the only phone I've used in the car. In the Elantra I used an iPhone 5, 6, and X and never had the problem.

So I'm guessing it's the car, some how resetting this, or maybe my phone doesn't like this car? Anyone familar with this or how to fix it? IMO it's sorta defeating the point of bluetooth calls if I have to pull out my phone while driving to turn up the volume to hear it, especially so in a 6spd manual!

Thanks!

Edit - If it helps at all I have the new 7" Uconnect unit
 

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Got my first Challenger 3 weeks ago and I've been noticing something odd with the bluetooth when I make calls and I can't tell if it's the car or my phone, but I haven't had this problem in the previous cars I've had that had bluetooth for the last 5yrs.

Basically when I make I call I can barely hear the person. I crank up the stereo volume in the car and it barely helps and then I'd say to the person it must be an issue on their end, I can't barely hear them. Then I look at my phone and press volume up and notice it says "Bluetooth" and the volume bar is almost off! So turning up the volume on the phone fixes it. BUT....next time I make a call, same thing happens again (and I don't make calls that often in it, maybe 1-2 a week) and I forget, crank up car stereo, nothing, then look at phone and once again bluetooth volume is turned WAY down and I didn't do it!

The last 5yrs I've had a 2013 Hyundai Elantra and made a lot more calls on it and never once did I have to touch the phone to hear people, just adjust the car stereo. I'm using an iPhoneX now, which I got in Nov and got the Challenger in Jan, so it is the only phone I've used in the car. In the Elantra I used an iPhone 5, 6, and X and never had the problem.

So I'm guessing it's the car, some how resetting this, or maybe my phone doesn't like this car? Anyone familar with this or how to fix it? IMO it's sorta defeating the point of bluetooth calls if I have to pull out my phone while driving to turn up the volume to hear it, especially so in a 6spd manual!

Thanks!

Edit - If it helps at all I have the new 7" Uconnect unit
Hi Dizman7,

Sorry to hear about your concerns with your vehicle! If you would like to send us a PM with your VIN I'd be happy to look into this further for you.

Andrea
Dodge Social Care Specialist
 

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The Pork Wagon (‘14 Cop Charger)
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Got my first Challenger 3 weeks ago and I've been noticing something odd with the bluetooth when I make calls and I can't tell if it's the car or my phone, but I haven't had this problem in the previous cars I've had that had bluetooth for the last 5yrs.

Basically when I make I call I can barely hear the person. I crank up the stereo volume in the car and it barely helps and then I'd say to the person it must be an issue on their end, I can't barely hear them. Then I look at my phone and press volume up and notice it says "Bluetooth" and the volume bar is almost off! So turning up the volume on the phone fixes it. BUT....next time I make a call, same thing happens again (and I don't make calls that often in it, maybe 1-2 a week) and I forget, crank up car stereo, nothing, then look at phone and once again bluetooth volume is turned WAY down and I didn't do it!

The last 5yrs I've had a 2013 Hyundai Elantra and made a lot more calls on it and never once did I have to touch the phone to hear people, just adjust the car stereo. I'm using an iPhoneX now, which I got in Nov and got the Challenger in Jan, so it is the only phone I've used in the car. In the Elantra I used an iPhone 5, 6, and X and never had the problem.

So I'm guessing it's the car, some how resetting this, or maybe my phone doesn't like this car? Anyone familar with this or how to fix it? IMO it's sorta defeating the point of bluetooth calls if I have to pull out my phone while driving to turn up the volume to hear it, especially so in a 6spd manual!

Thanks!

Edit - If it helps at all I have the new 7" Uconnect unit
Most likely there is a setting in the UConnect device which tells the phone to put its volume at some pre-defined level, and there may also be a corresponding setting in the iPhone which does the same (places its call volume at a pre-set point when connected to Bluetooth). Whether or not either of these settings are user-configurable is anyone's guess. I would guess that if it does exist in the phone, it's configurable or at the very least able to turn it off so it doesn't affect call volume anymore. The UConnect is a black box to me, I couldn't even venture to guess with any certainty whether or not it has the setting I speak and if it's user-configurable. Maybe someone with more knowledge on the subject will chime in.
 

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Don't know if this will help, but if you want your bluetooth volume to increase you have to turn it up while the party is talking to you. That way the radio stays the same when you are not on the phone....
 

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This is a well known iPhone problem. Do a search on Google for this - You will be shocked how many people complain of this. I did see a number of suggestions to improve the issue.
 

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Common recommendations appear to be:

under settings->music
1) Volume Limit - this sets the maximum volume the phone will output. This function should be off or if left on, to set to the maximum volume level with the slider
2) sound check - this actually detects lower volume recordings and acts to boost the volume. You may wish to toggle this back on, especially with adjusting #1 above
Go to Settings > Music

Check to see if Volume Limit is on. If so, click on "on" and then turn the volume all the way up. When you save & exit from this screen the Settings > Music screen will then show Volume Limit as Off. This is what you want.

To help deal with "quiet" music I also recommend you turn Sound Check on.

Finally, if you are still having issues, change EQ to Off.

You should restart whatever apps are accessing sound.

Once I made these changes, I was able to connect to my bluetooth device and audio was back to normal.

NOTE: You do indeed still need to crank the volume on the iPhone once it is playing through bluetooth AND THEN adjust your volume on the bluetooth device as well...
A Guy
 
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