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Discussion Starter · #1 · (Edited)
Please help me!
I have a 2017 Dodge Challenger T/A with less than 15,000 miles on it. I drive out of my garage today heading to work. Made it about 2 blocks and could feel the car shaking really hard, seconds later I heard a loud bang underneath. I saw something fly out from under the car. I tried to pull over and had no control of the car, when it finally came to a stop it continued to roll in park.I called my insurance company and tow truck. Tow truck said drive shaft broke. I had the car towed to the dealership and got a call a few hours later. Dealership said there is some rubber particles in left real wheel well and some wear on the inside of the tire. I’ve never done any burnouts and no one else drives my car. They said they’ll have to submit photos and report to see if repairs will be approved or denied under warranty. Is there anyway to prove I’m not doing burnouts? Is there any other way the drive shaft could have broken?

Updated: Here are the pictures of my tires.
Tire Automotive tire Synthetic rubber Tread Wheel
Tire Automotive tire Wheel Auto part Synthetic rubber
Tire Synthetic rubber Automotive tire Black Tread
Tire Automotive tire Wheel Synthetic rubber Auto part
Tire Automotive tire Synthetic rubber Wheel Tread
Bumper Automotive exterior Automotive tire Auto part
Tire Synthetic rubber Automotive tire Wheel Tread
White Black Dress Black-and-white
Tire Automotive tire Wheel Synthetic rubber Auto part
Land vehicle Vehicle Car Motor vehicle Muscle car
 

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Long shot, did you ever get the piece that shot out from underneath the car? Rubber in the wheel well really isn't a indicator of doing burnouts, it could of been picked up while driving, it would have to be pretty excessive. You're car has a limited slip differential, meaning, if you did a burnout both tires would engage, there should be Rubber also on the other side as well. As far as the tire being worn on the inside, that can also be attributed to an alignmen issue.

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Discussion Starter · #3 ·
No, I didn’t get whatever it was that broke off and shot out from under the car. When the tow truck was pulling my car onto the flat bed. I big round silver piece fell out from under the car. Tow truck driver said it was a piece of the drive shaft. He took it with him and gave it to the dealership.
 

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This is not the first time I've heard about a Challenger snapping a driveshaft. I believe the issue is the bearings, plus the fact that they are balanced to something like 4000 RPM. Get a high-speed balanced 1 piece driveshaft. You will love it!

 

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Also, if you did a burnout, it would show across the whole surface of the tire an not just the inside of it.

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2017 challenger hellcat A8
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Any teenagers drive the car? If doing burnouts I would be surprised the driveshaft broke, these cars are stout. i think I would chalk it up to a defective part or poorly assembled.
 
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Perhaps DodgeCares can assist you in dealing with this? Send them a PM (Conversation) with your VIN# and details where the dealer is, etc.

Make DodgeCares the recipient


A Guy
 
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2020 R/T Scat Pack 1320 edition
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Dealership will say anything to get out of a warranty. I would have said "Show me the rubber you're mentioning".

I have a warranty on my car. I have a 1320 edition which comes with drag spec tires, line lock, trans brake, and launch control.... made for drag racing.... I have rubber thrown on the inside of the fender wheels...lol I have wondered if I'm at the drag strip and break a rear driveshaft/axle.... is that going to void my warranty? Of course I would have to say it broke on the way to work..lol Will they replace it no questions asked since the car is made for drag racing? Why would they warranty a drag strip equipped car....LOL
 

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Something similar to this happened to me when I first got my 13 M6 challenger. Except mine broke at 70 mph. I got it towed back to the dealership and the fixed it under warranty no questions asked. It did take a little time though. Hopefully you have the same luck.


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Sounds like one crappy dealer, how did you pick them? Is this who you bought the car from? Did you have any other work done there? I'd be over there in two seconds so they can show me this rubber and that I can take my own pictures. This is serious, if they black flag that car, youre not getting it fixed anywhere.


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If you decide to go with a high performance aftermarket driveshaft, it will most certainly void the warranty. Unless you purchased the car used; Dodge does not extend the warranty to second owners. If that's the case here, I'd go with the aftermarket shaft.
 

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Discussion Starter · #12 ·
This is not the first time I've heard about a Challenger snapping a driveshaft. I believe the issue is the bearings, plus the fact that they are balanced to something like 4000 RPM. Get a high-speed balanced 1 piece driveshaft. You will love it!

Sounds like one crappy dealer, how did you pick them? Is this who you bought the car from? Did you have any other work done there? I'd be over there in two seconds so they can show me this rubber and that I can take my own pictures. This is serious, if they black flag that car, youre not getting it fixed anywhere.


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It’s not the dealership that I bought the car from. But I have it serviced there. I actually just had it serviced 3 weeks ago. Oil change and tire rotation. I did go there and take my own pictures and spoke with the service guy. The amount of rubber in the wheel well is very little mostly on the back side and the wear to the tire is on the inside of the tire. They told me they’d call me back today. But they wouldn’t even give me a loaner or rental vehicle.

Any teenagers drive the car? If doing burnouts I would be surprised the driveshaft broke, these cars are stout. i think I would chalk it up to a defective part or poorly assembled.
No, no one drives the car but me. My kids are 12 and 8.
 

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It’s not the dealership that I bought the car from. But I have it serviced there. I actually just had it serviced 3 weeks ago. Oil change and tire rotation. I did go there and take my own pictures and spoke with the service guy. The amount of rubber in the wheel well is very little mostly on the back side and the wear to the tire is on the inside of the tire. They told me they’d call me back today. But they wouldn’t even give me a loaner or rental vehicle.
When you had your car serviced 3 weeks ago and rotated your tires did the dealer report any unusual inside tire wear to you? I'm guessing not, which might tend to negate their claims about you doing burnouts, etc. Just a thought.
 

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Discussion Starter · #14 ·
Perhaps DodgeCares can assist you in dealing with this? Send them a PM (Conversation) with your VIN# and details where the dealer is, etc.

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A Guy
Thanks! They are supposed to give me a call today and let me know if they will repair under warranty or not. Wish me luck! If not I will definitely send a message to DodgeCares!

When you had your car serviced 3 weeks ago and rotated your tires did the dealer report any unusual inside tire wear to you? I'm guessing not, which might tend to negate their claims about you doing burnouts, etc. Just a thought.
No, they never said anything to me about any wear on my tires or burned rubber inside of the wheel well.

No, they never said anything to me about any wear on my tires or burned rubber inside of the wheel well.
All of the other tires show no sign of wear and the right wheel well has no sign of burned rubber.
 

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@LadyTruckDriver
If you'd like, we can connect you with a case specialist for additional assistance while your vehicle is in for repair.

Feel free to follow up with us privately.

Lamar
DodgeCares
 

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A dealer doesn't need warranty authorization to replace a propshaft so we're not getting the whole story/all the info here. PTSC only requires photos/claims for (some) engines & transmissions.

Are you sure there isn't more damage/other problems going on here?
 
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