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63 Posts
Hello,
I just wanted to share this with everyone as it is just about the worst experience I have EVER had.
My car has smoked a lot since day one. To that point as stated in other posts, below is what has been done in my case ( with color pictures and even some video links).
1. Day after I bought the car I was refused by every dealer to have it looked at for oil consumption. Even with the video listed below which is a compilation of SOME of the smoking, nobody would even let me start a oil consumption test. I was forced to put a lot miles real fast just to get it to the 7500 mile mark to be inspected.
2. The Service manager at Franklin Dodge in Nashville TN ( seen walking through the smoke in one of my videos had stated he "Can not reproduce. Car is normal." I mean, you can see him walking through the smoke.
3. The service Manager at Freeland Dodge in Antioch told me the car was not designed to be parked on a incline which was why it smoked on start up. He then followed me out to my car after I told him I would just pay to have the car hooked up to a POD in order to show them that it was missing due to the fouled out plugs and told me not to bring the car back to their dealership. I had tried to run me off when I went in to get copies of all invoices as well.
4. Premier Dodge of Mount Juliet TN told me that I was banned from having my car worked on at ANY South Eastern Region dealer. I recorded the whole 20 minute conversation between the service manager and service consultant. The conversation is very funny because they keep pointing at each other. I will be posting that to YouTube shortly. However, the "ban" was due to their stealing a rifle bag out of another car (Scat Pack ) while they had possession of it and leaving my car unlocked on the sales lot. The bag did not have a rifle but did have ammunition for my AR and Colt 45 in it which was worth over $100 dollars. It also contained one of my single point slings for one of my rifles as well.
5. I was able to talk Bob Freensley Dodge into letting me do the oil consumption test once I got over to them. However, after begging, they hooked it up to a POD and found that... surprise... it was missing.
6. All plugs ended up getting replaced behind that. The old head looked like those attached.
When the above was swapped out, dents in both front fenders and a large hit on the front bumper while at the dealer required the car be sent to a body shop for a repaint on the bumper and paintless dent repair. The paint is still not correct and the front bumper still shows the warp / bulge from being hit as they just smoothed it out and painted it.
7. The complete rear end was replaced due to a grinding noise on turns that was getting worse after they did the anti-friction oil. Now, even from the service manager at Bob Frensly, the car acts like either the clutch is slipping or the gear is out of a Honda. The car goes back to have the part number looked up because its not right. Either that or it was de-tuned. Although, since they thought the motor was going to be replaced the same fouled plugs got put back in.. When I dropped it off at least it was still fun to drive. Now, its just a piece of shit./
8. Steve Stander, recorded, told me that if I go Lemon Law it will just make everything harder. He stated that I should not get legal advise because they could sort it all out. I told him I was thinking of doing it anyways though because he and Mike MacDonald told me that "FCA will NEVER replace your vehicle.". He told me that was before they knew that the car had problems. Now, keep in mind I have recorded EVERYTHING. I knew that I could not trust the right thing to be done on this. I even recorded him telling me that he "Would never say such a thing. FCA would never tell you not to seek legal advice."....right. When I told him I recorded everything he got upset and said "Why would you do that? What about trust?" . Lying turd. Anyway, once they knew they had the lemon letter and I had the receipt back on it, they wanted a regional rep to go and look at the car.
The rep did not make it out until a day be fore the 10 day final notice ran out. I went and met him. Turns out that he said to replace the motor. I read his report and a new motor was to be put on order. The service manager at Bob Frensley had to put the car together agin after the inspection and told me to come by today when I called at lunch. Upon showing up, he told me corporate had told him to replace the valve cover. The stupid valve cover that is not even leaking. The regional tech is calling and trying to find what the hell is wrong. All I was told and read my self in the reply from the Power Train tech was " Replace Valve cover. We don't have a TSB for this but are trying to work on one." Well, so now FCA just makes stuff up in a TSB? I grabbed a picture of that as well. Before I got pissed I thought it was funny. But just is me, so not going to let that fly... I don't care if I have to f*ing drive to auburn Hills.
Anyway, this is the worst thing I have ever owned. The FCA execs are FING HORRID! The BBB complaint I filed they have flat out lied and said I had a attorney and would not be talking with me anymore. That's just a flat out lie. They changed it up today on the reply after I called in and explained that and said that they would not communicate with me because I filed Lemon. So, they basically said they would just ignore the law as it is in the State of Tennessee? Wow, I hope you get fined at the end of this FCA. I really will just smile if both Steve Stander and Mike MacDonald end up getting stuck inputing warranty return cores into a commodore 64 as that is truly what they should get.
While some of you may have great cars, I do not. Every time it goes in for repair it gets worse when I pick it up. I have been with out the car for over 40 days now in total. Yes, I can sue now. I have asked though for them to just do the right thing. I don't see that happening. FCA truly seem to be scum to me at this point. I have bent over backwards to gt the car fixed. When that was not working, I asked to have it replaced.
If you are reading this... by a Chevy or Ford maybe. Yeah, everywhere has a bad lemon from time to time, its what happens in production lines. It is how they deal with you that matters. Mr. MacDonald, when all this comes out in court or if you end up getting a copy, I was not threatening anyone about getting legal advice. Although, telling me that "You don't threaten us. We don't care about you. Do what you want. We don't care". I will pal, I f*ing will.
I just wanted to share this with everyone as it is just about the worst experience I have EVER had.
My car has smoked a lot since day one. To that point as stated in other posts, below is what has been done in my case ( with color pictures and even some video links).
1. Day after I bought the car I was refused by every dealer to have it looked at for oil consumption. Even with the video listed below which is a compilation of SOME of the smoking, nobody would even let me start a oil consumption test. I was forced to put a lot miles real fast just to get it to the 7500 mile mark to be inspected.
2. The Service manager at Franklin Dodge in Nashville TN ( seen walking through the smoke in one of my videos had stated he "Can not reproduce. Car is normal." I mean, you can see him walking through the smoke.
3. The service Manager at Freeland Dodge in Antioch told me the car was not designed to be parked on a incline which was why it smoked on start up. He then followed me out to my car after I told him I would just pay to have the car hooked up to a POD in order to show them that it was missing due to the fouled out plugs and told me not to bring the car back to their dealership. I had tried to run me off when I went in to get copies of all invoices as well.
4. Premier Dodge of Mount Juliet TN told me that I was banned from having my car worked on at ANY South Eastern Region dealer. I recorded the whole 20 minute conversation between the service manager and service consultant. The conversation is very funny because they keep pointing at each other. I will be posting that to YouTube shortly. However, the "ban" was due to their stealing a rifle bag out of another car (Scat Pack ) while they had possession of it and leaving my car unlocked on the sales lot. The bag did not have a rifle but did have ammunition for my AR and Colt 45 in it which was worth over $100 dollars. It also contained one of my single point slings for one of my rifles as well.
5. I was able to talk Bob Freensley Dodge into letting me do the oil consumption test once I got over to them. However, after begging, they hooked it up to a POD and found that... surprise... it was missing.
6. All plugs ended up getting replaced behind that. The old head looked like those attached.
When the above was swapped out, dents in both front fenders and a large hit on the front bumper while at the dealer required the car be sent to a body shop for a repaint on the bumper and paintless dent repair. The paint is still not correct and the front bumper still shows the warp / bulge from being hit as they just smoothed it out and painted it.
7. The complete rear end was replaced due to a grinding noise on turns that was getting worse after they did the anti-friction oil. Now, even from the service manager at Bob Frensly, the car acts like either the clutch is slipping or the gear is out of a Honda. The car goes back to have the part number looked up because its not right. Either that or it was de-tuned. Although, since they thought the motor was going to be replaced the same fouled plugs got put back in.. When I dropped it off at least it was still fun to drive. Now, its just a piece of shit./
8. Steve Stander, recorded, told me that if I go Lemon Law it will just make everything harder. He stated that I should not get legal advise because they could sort it all out. I told him I was thinking of doing it anyways though because he and Mike MacDonald told me that "FCA will NEVER replace your vehicle.". He told me that was before they knew that the car had problems. Now, keep in mind I have recorded EVERYTHING. I knew that I could not trust the right thing to be done on this. I even recorded him telling me that he "Would never say such a thing. FCA would never tell you not to seek legal advice."....right. When I told him I recorded everything he got upset and said "Why would you do that? What about trust?" . Lying turd. Anyway, once they knew they had the lemon letter and I had the receipt back on it, they wanted a regional rep to go and look at the car.
The rep did not make it out until a day be fore the 10 day final notice ran out. I went and met him. Turns out that he said to replace the motor. I read his report and a new motor was to be put on order. The service manager at Bob Frensley had to put the car together agin after the inspection and told me to come by today when I called at lunch. Upon showing up, he told me corporate had told him to replace the valve cover. The stupid valve cover that is not even leaking. The regional tech is calling and trying to find what the hell is wrong. All I was told and read my self in the reply from the Power Train tech was " Replace Valve cover. We don't have a TSB for this but are trying to work on one." Well, so now FCA just makes stuff up in a TSB? I grabbed a picture of that as well. Before I got pissed I thought it was funny. But just is me, so not going to let that fly... I don't care if I have to f*ing drive to auburn Hills.
Anyway, this is the worst thing I have ever owned. The FCA execs are FING HORRID! The BBB complaint I filed they have flat out lied and said I had a attorney and would not be talking with me anymore. That's just a flat out lie. They changed it up today on the reply after I called in and explained that and said that they would not communicate with me because I filed Lemon. So, they basically said they would just ignore the law as it is in the State of Tennessee? Wow, I hope you get fined at the end of this FCA. I really will just smile if both Steve Stander and Mike MacDonald end up getting stuck inputing warranty return cores into a commodore 64 as that is truly what they should get.
While some of you may have great cars, I do not. Every time it goes in for repair it gets worse when I pick it up. I have been with out the car for over 40 days now in total. Yes, I can sue now. I have asked though for them to just do the right thing. I don't see that happening. FCA truly seem to be scum to me at this point. I have bent over backwards to gt the car fixed. When that was not working, I asked to have it replaced.
If you are reading this... by a Chevy or Ford maybe. Yeah, everywhere has a bad lemon from time to time, its what happens in production lines. It is how they deal with you that matters. Mr. MacDonald, when all this comes out in court or if you end up getting a copy, I was not threatening anyone about getting legal advice. Although, telling me that "You don't threaten us. We don't care about you. Do what you want. We don't care". I will pal, I f*ing will.
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