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I have a 2011 Challenger SRT8 with 34,000 miles. Never had any problems at all until about 2 weeks ago when I went out one day and it would not start. Just Spun and spun but nothing else. Had it towed to a dealer and they said I had a bad fuel pump. They charged me $1,000 to replace the fuel pump and I picked the car up the next day.

After that it usually started right up but sometimes it would only sort of start. It would fire up and the sputter and die two or three times and then it would be fine. Also the remote start no longer worked (It would just spin over but not fire with remote start but regular start would work just fine.)

Then over the weekend, It would not start at all again. I had it towed back to the dealer where they now say it is the Fuel Pump Relay. They are going to replace it free of charge (Since they already charged me $1,000 for a fuel pump that I probably didn't need) but they also say the remote start is still not working and they don't know why but come get the car anyway.

I don't have a lot of faith in this dealer after this but I don't want to take it elsewhere since I already paid these guys to fix the car.

Anyone have any experience with a problem like this? Does the remote start use a different circuit for the fuel pump?

Why would the car start fine with the Start Button but just spin and not fire with remote start?

Any suggestions or advice would be greatly appreciated.
 

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I have a 2011 Challenger SRT8 with 34,000 miles. Never had any problems at all until about 2 weeks ago when I went out one day and it would not start. Just Spun and spun but nothing else. Had it towed to a dealer and they said I had a bad fuel pump. They charged me $1,000 to replace the fuel pump and I picked the car up the next day.

After that it usually started right up but sometimes it would only sort of start. It would fire up and the sputter and die two or three times and then it would be fine. Also the remote start no longer worked (It would just spin over but not fire with remote start but regular start would work just fine.)

Then over the weekend, It would not start at all again. I had it towed back to the dealer where they now say it is the Fuel Pump Relay. They are going to replace it free of charge (Since they already charged me $1,000 for a fuel pump that I probably didn't need) but they also say the remote start is still not working and they don't know why but come get the car anyway.

I don't have a lot of faith in this dealer after this but I don't want to take it elsewhere since I already paid these guys to fix the car.

Anyone have any experience with a problem like this? Does the remote start use a different circuit for the fuel pump?

Why would the car start fine with the Start Button but just spin and not fire with remote start?

Any suggestions or advice would be greatly appreciated.
Hello,

Sorry to hear about your concerns with your vehicle! Per page 27 of your owner's manual the following conditions must be met in order for remote start to work:

"How To Use Remote Start
All of the following conditions must be met before the engine will remote start:
• Shift lever in PARK
• Doors closed
• Hood closed
• Hazard switch off
• Brake switch inactive (brake pedal not pressed)
• Ignition key removed from ignition switch
• Battery at an acceptable charge level, and
• RKE PANIC button not pressed.
• System not disabled from previous remote start event
• Vehicle theft alarm not active
• Ignition in Off position (Keyless Enter-N-Go)"

Is your current concern causing any of these conditions not to be met?

Andrea
Dodge Social Care Specialist
 
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