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They have issues with their product pipeline. More specifically shipping after completion. They don't want people knowing a car is sitting on a railroad siding for weeks. You can find out by calling Dodge customer service, but who would do that constantly * cough *

A Guy
As you notice, he's been gone for weeks. Thank goodness. :giggle:
 

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Today has been 3 weeks since I ordered my SPC. Called my guy at the dealership and he checked the status code and said it was KZP. Don't see that code on the list? He said it was built, had vin#, and was ready to begin shipping... He estimated arrival in around 10 days or so....
Anyone know the code KZP?
Todd
 

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I believe these are the KZ codes

KZL Released - Not Shipped
KZM First Rail Departure
KZN First Rail Arrival
KZO Delayed
KZP Arrived at Body Vendor
KZR First Move To Rail Station
KZS Second Move To Rail Station
KZQ Completed at Ship-Thru
KZT Second Rail Departure
KZU Second Rail Arrival
KZX Delivered To Dealer
KZY In Transit Issues

But if so, almost sounds like KZP Arrived at Body Vendor is like JB? All the other KZ codes are for shipped cars, so I'd go with that ;)

A Guy
 

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And didn't think it went KZ until it left the body vendor so guess I don't understand KZP.


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JB = Shipped to Upfit Center (for Stripe)
I don't think this is the case, I'm not getting any of the factory stripes......
My guy at the dealership did say something about Body Vendor....not sure what that is describing?
Todd
 

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JB = Shipped to Upfit Center (for Stripe)
I don't think this is the case, I'm not getting any of the factory stripes......
My guy at the dealership did say something about Body Vendor....not sure what that is describing?
Todd
Scat Pack right? What options? Shaker?

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Scat Pack Shaker, 6 speed, Dynamics Package, Drivers Convenience Group....
Todd
 

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Scat Pack Shaker, 6 speed, Dynamics Package, Drivers Convenience Group....
Todd
That's it right there, all Shakers leave Brampton with a hole in the hood and go to the Upfitter for completion. Usually only adds a week or two at most.



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Well I guess what I need to know now is how long has the car been on code KZP. After KZP the railroad shipping process starts. I have read some post about them sitting at the train station for two to three weeks!:oops:
I would assume there are several different distribution center stops along the way before it gets to Dallas Texas. Anyone know where it arrives in the DFW area? Any guess on the transport time from Ontario to Texas?
Todd
 

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Whether it goes to the Upfitter in Bolton or Windsor, I think it still will go by truck to a yard in Michigan. Mine went to Sterling Heights then by train from there via St Louis, yours might do the same.

Figure 100 miles per day average once it ships. It's about 1,200 to 1,400 miles to you so figure about 2 weeks shipping time.

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Today makes 4 weeks since SP ordered. Called my dealer and got code KZT! Said it was at rail yard in Indiana now! Hoping it gets here by next weekend! I need to go learn how to post pics on this forum now.....
Todd
 

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Today makes 4 weeks since SP ordered. Called my dealer and got code KZT! Said it was at rail yard in Indiana now! Hoping it gets here by next weekend! I need to go learn how to post pics on this forum now.....
Todd
To post a picture, first either have the pic on your computer or online photo site like Imgur. Next click the little box icon, to the right of the smiley face, in the list of icons under the reply box. When you click that box a small box will open up with 2 icons in the upper left corner. Click the left one to upload from your computer. Click the right box to insert the link from a photo hosting site. Hit reply and done.
 

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Or just wrap the image address with bbcode img tags



or just drop image into text box



A Guy
 

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Day 38 since SPC was ordered. Dealer said code KZU Second Rail Arrival..so it's in Dallas!
Tomorrow code will be KZX, Delivered To Dealer!!! :D I pick it up in 1 or 2 days!!!!!
Todd
 

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Congrats Todd I'm sure that makes the wait (not to bad) worth it. What a beauty, nothing like that 392 HEMI on the shaker.
 

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So I ordered a Scatt Pack 1320 over 6 weeks ago.
The car was actually through the build process in about 2 weeks. I was completely impressed!
Now... not so much. The car has been sitting in what they tell me is KZ status since September 16.
But based on the status abbreviations at the front of this post, there is no KZ status.

Regardless... what a joke.
Chrysler needs to read a book called the Toyota Way and learn how to eliminate waste as there is clearly much room for improvement!
I cannot believe a completed vehicle can sit in the same status for 3 weeks and not move.
these cars are not cheap and to have your customers waiting like this is absolutely unacceptable.
 

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I just called back and all the said is that I'm in KZ status which means my car has not been given a ship status.
It's frustrating because it's been in this status for close to 4 weeks.
That's just plain and simply unacceptable.
I have a feeling I am stuck waiting for the 2020s.
I asked the lady on the phone what I had to do to escalate my order. She emailed corporate and said it would take about 3 days for the reply. ?
We pay good money for these cars. It's no wonder these car companies are always going bankrupt.
They essentially have money sitting there wasting instead of a customer taking ownership.
That's HUGE waste.
And judging by the posts on this thread, it's the norm.
Just think about that... 40, 50, 60k per car just sitting there waiting in limbo.
Pathetic and unacceptable.
 

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I just called back and all the said is that I'm in KZ status which means my car has not been given a ship status.
It's frustrating because it's been in this status for close to 4 weeks.
That's just plain and simply unacceptable.
I have a feeling I am stuck waiting for the 2020s.
I asked the lady on the phone what I had to do to escalate my order. She emailed corporate and said it would take about 3 days for the reply. ?
We pay good money for these cars. It's no wonder these car companies are always going bankrupt.
They essentially have money sitting there wasting instead of a customer taking ownership.
That's HUGE waste.
And judging by the posts on this thread, it's the norm.
Just think about that... 40, 50, 60k per car just sitting there waiting in limbo.
Pathetic and unacceptable.
Just a FYI, FCA doesn't ship. A third party does. FCA has no control over it. It sucks that you've had to wait that long, but it will be worth it when it arrives.
 
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