I looked at it again off the utube site and reading the comments from both salesman and non-salesman was interesting. The mindset disparity was huge. I would have had respect for this salesman if he just said, look unfortunately $15950 is the best we can do for your trade. I leave when this game starts. Just tell me the best you can do and I'll take it or leave it. I noticed he glossed through the extras on the new Civic like pin striping. "makes your car distinctive". A Civic distinctive?