I bought this brand new 2019 Challenger AWD, when i was picking the car up from the dealer i noticed scratch around 2 inches long right behind the driver side door. I pointed to them and they said they will take care of it and they asked me to leave the car for a few days, which i did. I thought they were going to touch up or something where the scratch was, easy fix right?
When car was done in a few days later for me to pick it up i saw no signs of scratch at all and i was very happy for it, i was just looking at the point where the scratch was not the whole thing. Problem started a few days after i start realizing different shade of color on whole panel where the scratch was, further inspecting it and i started looking same place every day in every angles and looked it was definitely darker color paint or shade right where the scratch was, whole panel. I never knew they were going to paint the whole panel and could end up bad job like this (picture under), if i knew this would be the result, i would absolutely stopped them.
Every time i go to my car now this huge problem right front of my eyes and always first thing i see and it bothers me (please see pictures), looks like car was in an accident or huge hit and fixing was terrible, it was obvious.
When i went back to dealer for this, they told me they can never guarantee exact color match they always try to get closer to original they can but sometimes can't be done.
What do i have to do, how bad these color codes or whatever system they use and they can't match the color or body shop screwed something somewhere.
Please advise what should i do, it really bothers me.
This is the worst angle, shows really bad
=============================================================================
FEW WEEKS AFTER !!!!!!!!!!!!!!!!!!!!!!!
Okay guys these pictures (under not above pictures) after they fixed the car again and i just picked the car up last evening.
Yes, i feel much better now. Dealership manager apologized and he was very professional and gave me a good confidence about the dealership and dealing with them in the future.
He said he never saw the car when they fixed first time before they giving me the car.
FIXED, THANK GOD LOOKS MUCH BETTER
I love this car again!
DodgeCares
When car was done in a few days later for me to pick it up i saw no signs of scratch at all and i was very happy for it, i was just looking at the point where the scratch was not the whole thing. Problem started a few days after i start realizing different shade of color on whole panel where the scratch was, further inspecting it and i started looking same place every day in every angles and looked it was definitely darker color paint or shade right where the scratch was, whole panel. I never knew they were going to paint the whole panel and could end up bad job like this (picture under), if i knew this would be the result, i would absolutely stopped them.
Every time i go to my car now this huge problem right front of my eyes and always first thing i see and it bothers me (please see pictures), looks like car was in an accident or huge hit and fixing was terrible, it was obvious.
When i went back to dealer for this, they told me they can never guarantee exact color match they always try to get closer to original they can but sometimes can't be done.
What do i have to do, how bad these color codes or whatever system they use and they can't match the color or body shop screwed something somewhere.
Please advise what should i do, it really bothers me.
This is the worst angle, shows really bad
=============================================================================
FEW WEEKS AFTER !!!!!!!!!!!!!!!!!!!!!!!
Okay guys these pictures (under not above pictures) after they fixed the car again and i just picked the car up last evening.
Yes, i feel much better now. Dealership manager apologized and he was very professional and gave me a good confidence about the dealership and dealing with them in the future.
He said he never saw the car when they fixed first time before they giving me the car.
FIXED, THANK GOD LOOKS MUCH BETTER
I love this car again!
DodgeCares