[caddishatch]

Hello BigChallenge,

We're sorry to hear you're experiencing these bubbles. If you end up going into the dealer for an official inspection, please let us know. We're available via direct message and would be happy to help with the servicing process.

Jasmine
Dodge Social Care Specialist

DodgeCares

I'm having same issues & now radio is switching to sxm on its own. Assuming the bubble line on SXM is doing it. Suggestions & help you can provide?

 

[or2010rt]

I just noted a small bubble in the upper left hand corner of my 8.4 touchscreen yesterday while cleaning the interior. If it gets worse, I am hoping that I can find a local stereo shop that will replace the screen. I am a bit hesitant to leave my car at the dealer who would recommend replacement with a reconditioned unit for an exorbitant price. My Challenger is a 2018 Scat Pack. So far, the radio is okay and I hope it doesn't get worse.

~$325 on eBay for replacement digitizer and screen. Dodge cares was of no help

 

[DodgeCares]

Wonder why I did not get the same friendly reply?

Hi or2010rt,

I'm sorry my response wasn't as favorable towards you. Your inquiry was a bit different than the quoted post. However, I provided a link to submit your reimbursement request to the internal team for further review of the situation.

Steph
Dodge Cares

 

[DodgeCares]

DodgeCares

I'm having same issues & now radio is switching to sxm on its own. Assuming the bubble line on SXM is doing it. Suggestions & help you can provide?

Thanks for the tag, caddishatch! You are welcome to PM us your VIN and current mileage for further review of your concerns.

Steph
Dodge Cares

 

[caddishatch]

Thanks for the tag, caddishatch! You are welcome to PM us your VIN and current mileage for further review of your concerns.

Steph
Dodge Cares

Seems I do not have the function of initiating a PM? I have clicked, hovered and tried everything in regards to your username Can you initiate the PM or direct me for alternate contact means please?
Thanks!!

 

[Cameron72]

@DodgeCares I’m also experiencing delamination in my charger, I cannot PM you as I’m a new member, could you PM for help/assistance, thank you!

 

[DodgeCares]

Seems I do not have the function of initiating a PM? I have clicked, hovered and tried everything in regards to your username Can you initiate the PM or direct me for alternate contact means please?
Thanks!!

Hi caddishatch, I can send a PM your way.

Steph
Dodge Cares

 

[DodgeCares]

@DodgeCares I’m also experiencing delamination in my charger, I cannot PM you as I’m a new member, could you PM for help/assistance, thank you!

Hi Cameron72, I'll be in touch with you shortly.

Steph
Dodge Cares

 

[or2010rt]

Hi or2010rt,

I'm sorry my response wasn't as favorable towards you. Your inquiry was a bit different than the quoted post. However, I provided a link to submit your reimbursement request to the internal team for further review of the situation.

Steph
Dodge Cares

Sorry not seeing the link, thanks

 

[Kaitlyn R]

hey @DodgeCares !

I have been having a ghost in the touch screen of my 2018 Dodge Durango. Slowly over the past 6-9 months a air bubble has appeared in the upper left part of the screen and started delaminating from itself. It has continued to spread and reached the point that it changes the station, the time, and any other button it decides to press.
I am concerned this delaminating defect will continue and ruin the controls at the bottom of the screen.

Please help!

Thanks!

 

[DodgeCares]

hey @DodgeCares !

I have been having a ghost in the touch screen of my 2018 Dodge Durango. Slowly over the past 6-9 months a air bubble has appeared in the upper left part of the screen and started delaminating from itself. It has continued to spread and reached the point that it changes the station, the time, and any other button it decides to press.
I am concerned this delaminating defect will continue and ruin the controls at the bottom of the screen.

Please help!

Thanks!

Hi Kaitlyn R,

Thanks for the shout! Please send us a private message, including your VIN, so we can take a further look into your concerns.

Steph
Dodge Cares

 

[Beal13]

Hi Kaitlyn R,

Thanks for the shout! Please send us a private message, including your VIN, so we can take a further look into your concerns.

Steph
Dodge Cares

@DodgeCares , we have a 2018 challenger GT that the Uconnect screen has delaminated from the top right corner and it gets to where nothing works on the touchscreen. A reboot of the radios will temporarily restore function but only for a day or two at a time before nothing works again. Thanks

 

[Kaitlyn R]

Hi Kaitlyn R,

Thanks for the shout! Please send us a private message, including your VIN, so we can take a further look into your concerns.

Steph
Dodge Cares

I don't seem to have the funtion to send a PM?

 

[A Guy]

Welcome to Challengertalk @DodgeCares will need to PM you. Hopefully they will see this soon

A Guy

 

[DodgeCares]

@DodgeCares , we have a 2018 challenger GT that the Uconnect screen has delaminated from the top right corner and it gets to where nothing works on the touchscreen. A reboot of the radios will temporarily restore function but only for a day or two at a time before nothing works again. VIN:
2c3cdzgg4jh218503. Thanks

Hi Beal13,

Thank you for tagging us! We'll send you a message shortly. We kindly recommend removing your VIN or deleting any public posts containing private information such as your VIN as a way to protect your privacy.

Steph
Dodge Cares

 

[DodgeCares]

I don't seem to have the funtion to send a PM?

We can send a PM to you in a moment, Kaitlyn R!

Steph
Dodge Cares

 

[GNBRETT]

I wonder when a "Class action lawsuit" will be filed for developing the biggest POS entertainment system in the history of the world sold in $100k cars smfh.

 

[MrF8Green]

The Miller Law Firm is the class action attorneys for U-Connect issues. Their phone # is: (248) 843-0775. I am not sure what the current status is & how one would join the class action.

 

[GNBRETT]

Nice!!!!!!!! I didnt buy new so im not eligible but im sure many others are.....

The Miller Law Firm is the class action attorneys for U-Connect issues. Their phone # is: (248) 843-0775. I am not sure what the current status is & how one would join the class action.

 

[A Guy]

I don't believe current class actions are for Delamination, but rather other issues those unit have. This site just says they don't need additional info from owners...not if they will actually open a lawsuit

Uconnect Not Working? Attorneys Investigating Delamination Problem

Attorneys are looking into whether a class action can be filed over a reported delamination problem with the Uconnect screen in Jeep, Dodge and Chrysler vehicles.

www.classaction.org

A Guy