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2016 Challenger R/T Scat Pack Pitch Black A8
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Needs a tinted license plate cover to complete the look. Then it would look like a black hole traveling on the highway! Looks great!馃榾
 

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Discussion Starter #63
Hi Norm747,
While we deeply regret to hear of your experience working with your local dealer, we appreciate you reaching out to let us know. We would be happy to escalate a case on your behalf so that a Case Specialist may work alongside your dealer regarding this concern. Your information needed to make a case is private and is the reason we recommend following up with us through direct message.
Rob
Dodge Cares
Thanks Rob. I did start a case #78926165
I told the rep at the time that I wanted to see if the dealer would handle before naming names (I want to be able to work with them since they are close -they've worked on my Charger). Going on 2 weeks since I informed them. After I told them I set up a case with Dodge, they said they would order the part, but I don't think it should take this long. I'll give it until Monday before I start it up again.
It does appear they are not really willing to cooperate. What else would you need from me?
 

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Thanks Rob. I did start a case #78926165
I told the rep at the time that I wanted to see if the dealer would handle before naming names (I want to be able to work with them since they are close -they've worked on my Charger). Going on 2 weeks since I informed them. After I told them I set up a case with Dodge, they said they would order the part, but I don't think it should take this long. I'll give it until Monday before I start it up again.
It does appear they are not really willing to cooperate. What else would you need from me?
Thanks for that information, Norm. Please let us know how you plan to proceed so that we may continue assisting.
Rob
Dodge Cares
 

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Please let us know the outcome.

Taking mine in for the first time under warranty because the backlights on the truck have serious condensation.
$980 part which includes your trim part also the license plate light is full of water and condensation another $70. On a side note be very careful taking the license plate light out, the snap breaks very easily.

The first guy I talked to at the dealership said have you ran it at night. I said no I just got it out of storage. He said to run it at night and it will clear up when the lights are on. It did not cure it after 100 miles. Not going to mess with these burning out when they can be replaced under warranty.
I heard this is a common problem on the Challenger. They still haven't corrected this problem in 2021? :unsure:

Mine, what I'd call "normal"
View attachment 1018087
A Guy
It looks normal. Where is the problem if any? Is it the gap in the tail light doesn't line up horizontally? I know when looking at a car under florescent lighting will usually bring out any paint blemishes. The space in between the two tail lamps in the center I hear is prone to scratching?

Purchased a new 2020 scatpack widebody 1 month ago. After washing the car the first time I noticed the rear trunk molding/trim that frames the top of the taillights was warped. The gap is pinched on the left side, but is consistently straight on the right.

I have had some bad luck with the car since buying it (among other things a chair fell of a truck and was hit into my car by another vehicle). While at the shop for repairs I asked the shop manager to have the defective molding replaced. She said not only would Dodge not replace the molding, that a new molding would likely be warped- even worse than mine is now. I have ordered the new molding myself - which I will pay for, but the service manager told me to expect it to be warped as well. He said sorry, we don't build them, just sell them.

I can't live with this on a new car I just paid over $50k for. As much as I initially loved the car when I picked it up, I will never love it if it will always have this fairly noticeable defect. I feel like a fool to have paid so much money for something that looks like it was made in China.

I also have a weird issue with the rear windshield, but that's another topic. I loved my previous Challenger and wanted to upgrade, but if this is the case, I will trade it in another vehicle (that is not FCA). I wanted to love this car so much- I'm crushed.

Has anyone else had this issue? I have not seen anything about this in the forums or on the internet.
:unsure: Is it the case of "Made in the USA" is not credible as it was back in the day? Poor worker morale that goes back to the don't buy a "Monday" or "Friday" car. China does some great copy cats nowadays and manufactures everything we buy and own. They are #1 manufacturing country now. There is also something to be said of low grade parts being used to cut costs? This would get by the robotics since robotics is used more now in assembling these cars? In any case it this not acceptable and I hope it isn't the case representative of all Dodge Challenger vehicles.
 

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I wonder if it's an optical delusion? Note the 3 different angles I took.

In this picture, note the 'angle' of that trim piece from right to left. It changes as it goes outboard. Mine looks
kinds like yours from this angle.
1018591


Once again go from right to left, note the change in that angle. However, look at how the left part of it meets
the one on the fender. Meets up fine, however I see that weird gap.

1018592


However, when I look straight on, it looks just fine. I'm just going to leave it as is.

1018593
 

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I wonder if it's an optical delusion? Note the 3 different angles I took.

In this picture, note the 'angle' of that trim piece from right to left. It changes as it goes outboard. Mine looks
kinds like yours from this angle.
View attachment 1018591

Once again go from right to left, note the change in that angle. However, look at how the left part of it meets
the one on the fender. Meets up fine, however I see that weird gap.

View attachment 1018592

However, when I look straight on, it looks just fine. I'm just going to leave it as is.

View attachment 1018593
:unsure:Hard to tell. I would have to see it up close in natural light.
 

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Discussion Starter #68
I wonder if it's an optical delusion? Note the 3 different angles I took.

In this picture, note the 'angle' of that trim piece from right to left. It changes as it goes outboard. Mine looks
kinds like yours from this angle.
View attachment 1018591

Once again go from right to left, note the change in that angle. However, look at how the left part of it meets
the one on the fender. Meets up fine, however I see that weird gap.

View attachment 1018592

However, when I look straight on, it looks just fine. I'm just going to leave it as is.

View attachment 1018593
Yours looks good. I'd take that. Believe me, mine is not an illusion. I can push it to the normal position, it's just warped.
 

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Discussion Starter #69
My case is back with Dodge. I requested the new part over 2 weeks ago by the dealer, but was told they were trying to get this approved with Dodge - though they said they still ordered the part. I called the dealer today, but never received a call back, so I contacted customer service again. I was given a new case # and told they will contact the dealer and get back to me on Wednesday. They still want my local dealer to do the work, though I have said I would rather go to another dealer at this point. I previously attached pics of the poor paint work, and later discovered the rear plastic applique (where DODGE is located) was scratched by someone carelessly handling the deck lid possibly with a ring on. I hadn't opened the trunk since the prior washing, so I knew it wasn't me. They admitted opening the trunk. I'd really prefer they don't work on MY car ever again.
 

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Chiming in late but I have the same drooping trim, driver鈥檚 side, as the OP. I鈥檓 of the opinion that this is something that shouldn鈥檛 have passed QC but I have a couple of other minor issues as well. I attempted an adjustment but saw that it made no difference and have more or less forgotten about it. Worse in my mind would be a misaligned trunk lid and/or tail lights that I鈥檝e seen before on brand new Challengers.

We all come from different points of reference but as an enthusiast now in my 50s with mostly Japanese vehicles in my past, I walked in to my local Dodge dealer with trepidation. I鈥檓 more or less pleased, especially since I have zero rattles as I close in on 10K miles. The list of 鈥渇laws鈥 - mostly cosmetic - I keep in my head is annoying but, in my case, not unexpected. Unfortunately for me, Dodge made the 鈥減erfect鈥 car in the R/T Scat Pack... :)
 

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Chiming in late but I have the same drooping trim, driver鈥檚 side, as the OP. I鈥檓 of the opinion that this is something that shouldn鈥檛 have passed QC but I have a couple of other minor issues as well. I attempted an adjustment but saw that it made no difference and have more or less forgotten about it. Worse in my mind would be a misaligned trunk lid and/or tail lights that I鈥檝e seen before on brand new Challengers.

We all come from different points of reference but as an enthusiast now in my 50s with mostly Japanese vehicles in my past, I walked in to my local Dodge dealer with trepidation. I鈥檓 more or less pleased, especially since I have zero rattles as I close in on 10K miles. The list of 鈥渇laws鈥 - mostly cosmetic - I keep in my head is annoying but, in my case, not unexpected. Unfortunately for me, Dodge made the 鈥減erfect鈥 car in the R/T Scat Pack... :)
I just hope they have fixed that leaking LED rear light problem.
 

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Discussion Starter #72
Chiming in late but I have the same drooping trim, driver鈥檚 side, as the OP. I鈥檓 of the opinion that this is something that shouldn鈥檛 have passed QC but I have a couple of other minor issues as well. I attempted an adjustment but saw that it made no difference and have more or less forgotten about it. Worse in my mind would be a misaligned trunk lid and/or tail lights that I鈥檝e seen before on brand new Challengers.

We all come from different points of reference but as an enthusiast now in my 50s with mostly Japanese vehicles in my past, I walked in to my local Dodge dealer with trepidation. I鈥檓 more or less pleased, especially since I have zero rattles as I close in on 10K miles. The list of 鈥渇laws鈥 - mostly cosmetic - I keep in my head is annoying but, in my case, not unexpected. Unfortunately for me, Dodge made the 鈥減erfect鈥 car in the R/T Scat Pack... :)
I have to agree with you Ramcharger. I love the design, feel and look of my scatpack - close to perfect. My son was complaining about an occasional minor distortion in a speaker in his VW we bought for him to commute to college. He loves his car. I told him that cars are inherently imperfect because they are always taking some form of abuse or wear. Don't let the little things eat at you. I said I made the mistake of buying new and expecting perfection. Had the car been a year or 2 old, not so much. I am trying to adopt your POV.
 

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2016 SXT Plus Blacktop
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I think the thing is not expecting perfection so much as most cars like yours aren't like that, so why are you the lucky one? o_O

A Guy
 

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Chiming in late but I have the same drooping trim, driver鈥檚 side, as the OP. I鈥檓 of the opinion that this is something that shouldn鈥檛 have passed QC but I have a couple of other minor issues as well. I attempted an adjustment but saw that it made no difference and have more or less forgotten about it. Worse in my mind would be a misaligned trunk lid and/or tail lights that I鈥檝e seen before on brand new Challengers.

We all come from different points of reference but as an enthusiast now in my 50s with mostly Japanese vehicles in my past, I walked in to my local Dodge dealer with trepidation. I鈥檓 more or less pleased, especially since I have zero rattles as I close in on 10K miles. The list of 鈥渇laws鈥 - mostly cosmetic - I keep in my head is annoying but, in my case, not unexpected. Unfortunately for me, Dodge made the 鈥減erfect鈥 car in the R/T Scat Pack... :)
Just turn up the stereo to cover up any noises/rattles you don't like.
 

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What year is your Challenger?
2018 with 7500 miles bought in November 2018 with 9 miles on it.
I am seeing the rings around the front inside lights are now loose also. May have them order those too. I am so anxious to see what kind of work they do on the backlights and how the lines line up. May just try to fix the rings on the front myself. I bought all the bells and whistles with a 10-year warranty. I bought the paint protection and have a couple of small spots I want to be touched up. Needless to say I know every part of this car.
 

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2018 with 7500 miles bought in November 2018 with 9 miles on it.
That is low mileage vehicle. Do you think that 10 year warranty is worth it? (dealer makes good on it and fix all the problems that may come up?)
I had heard this was a common problem on the Challenger. I don't know if the 2020 and 2021 models have remedied this problem. It sounds like this is a temporary fix if they are just replacing the lights. Is there a permanent fix / or will the lights go out again? Is this from leaving car outside in the rain?
 

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That is low mileage vehicle. I had heard this was a common problem on the Challenger. I don't know if the 2020 and 2021 models have remedied this problem. It sounds like this is a temporary fix if they are just replacing the lights. Is there a permanent fix / warranty repair or will the lights go out again? Is this from leaving car outside in the rain?
I don't know if the 10-year warranty will be worth it, I think I paid 1500-1800 for it. I have heard you can sell them back but I haven't looked into that. I know my car is worth 33k+ at VRoom or Carvana at the moment if I wanted to sell it. It is worth more then I owe so I am happy about that.
No idea really how that condensation got in there, it does rain a bit here sometimes but the car is stored in a 3 sided carport during the winter. I do know they have to replace the piece the OP is talking about also. It is the whole middle section along with the lights.
Mine is perfect. If the car was out of warranty I would dry them out and figure out how to seal them- $980 part.
 

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No idea really how that condensation got in there, it does rain a bit here sometimes but the car is stored in a 3 sided carport during the winter. I do know they have to replace the piece the OP is talking about also.
Mine is perfect. If the car was out of warranty I would dry them out and figure out how to seal them- $980 part.
There should be a permanent fix so you don't have to go through this all the time.

I don't know if the 10-year warranty will be worth it, I think I paid 1500-1800 for it. I have heard you can sell them back but I haven't looked into that. I know my car is worth 33k+ at VRoom or Carvana at the moment if I wanted to sell it. It is worth more then I owe so I am happy about that.
No idea really how that condensation got in there, it does rain a bit here sometimes but the car is stored in a 3 sided carport during the winter. I do know they have to replace the piece the OP is talking about also. It is the whole middle section along with the lights.
Mine is perfect. If the car was out of warranty I would dry them out and figure out how to seal them- $980 part.
The tail lamps you have aren't the 1971 style with the thin line across? Or is it the later model Challenger with the larger back up lights?
 
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