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Discussion Starter #1
Mine is still slipping when shifting, causing the car to lurch and slam into gear sometimes.

I've had it at the local dealership twice now, and it is scheduled again next Tuesday, but the dealership keeps telling me nothing is wrong because there are no codes. That is the stupidest thing I've ever heard. They keep trying to tell me that it is a learning transmission, and it learns to do that. Except, they wiped it, and it has started over, and it did it immediately after leaving the dealership. They say that without codes, if they tear into it, and can't find an issue, then I have to pay for the work. The car is under warranty, and I expect them to make it work like a transmission is supposed to, especially in a 485 horsepower car. It does it in all three transmission modes, too.

I need to talk to someone that has actual experience with these transmissions, and isn't going to lie to cover for FCA over and over until the warranty expires. Last time I had the car in the dealership, they were all worked up about metal in the rear end, until they found out that the car is still under warranty. They changed the lube, and said everything is probably alright.

DodgeCares, are you out there? I really get the feeling Dodge doesn't care. I sold my 2012 because the learning transmission was annoying. At least on that, we had Fuse 2 that would help for a while. I bought a 2015 because Chrysler said this 8 speed was so awesome, I'd love it. Well, either I have a strange one that needs to be fixed, or they lied to all of us, and the transmission is a POS. I'd rather have a 727, or God forbid, the AOD in my wife's 68 Mustake than this hunk of crap in my SRT. Let's not even touch base on what a hunk of garbage the 9 speeds are in the Cherokees. I just want a transmission that shifts up as I accelerate, and shifts down when it needs to. Confused transmissions are GARBAGE. They hesitate, and are going to get people killed when the car needs to go, and it just hangs and thinks about it for a while.
 

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Go to a different dealership, and bring a good attitude with you.......................it goes a long way to getting problems resolved.
 

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They are correct as in it is a learning trans. It shouldn't slip though. It learns it's shift points. With the 8 A I'm not to sure but the older ones used to have a drive cycle after a reset that would get good starting shift points until it learned.
 

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Discussion Starter #5
They claim that they checked the fluid level. I'm not really sure what they actually did. They wanted to charge me $119 to tell me that there are no codes. Is that really the only troubleshooting abilities the mechanics have?

They have seriously told me that it definitely isn't acting right, but without codes, they don't know what to do.

And I do know that a good attitude helps. I've been very polite and patient so far, but it is getting ridiculous. I really hate how all of the CDJR dealerships have started gathering under one roof, too. There are no other dealerships very close by. I'll have to start taking days off work and driving to the next state to get to the next closest dealership.
 

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They claim that they checked the fluid level. I'm not really sure what they actually did. They wanted to charge me $119 to tell me that there are no codes. Is that really the only troubleshooting abilities the mechanics have?

They have seriously told me that it definitely isn't acting right, but without codes, they don't know what to do.

And I do know that a good attitude helps. I've been very polite and patient so far, but it is getting ridiculous. I really hate how all of the CDJR dealerships have started gathering under one roof, too. There are no other dealerships very close by. I'll have to start taking days off work and driving to the next state to get to the next closest dealership.
I understand the situation of having to go a distance to get to a dealer. I'm in a rural area, and my little dealer is 40 miles away, but dang good. I've got a huge dealership about the same distance in the opposite direction, but I wouldn't take a dead dog to them for anything, as they just run stuff through, and it takes multiple trips to get anything done right..............except for free grease prints and free door dings!


It'll be worth it to start checking out other dealers. There are good ones out there, you just have to find them.


Best of luck getting this done and the problem resolved. My experience with the A8 is nothing but good in 15k miles of running it hard. It's a solid, great shifting unit. Best automatic that I've ever owned.
 

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Discussion Starter #7
I have experience with all of the Dodge dealers within 60 miles of here, and they all basically suck. Well, there is a new one that I haven't been to yet. It's over an hour away. Ugh. Starting over with another dealer is starting over. They all want to play the several visits / learning transmission / hope I go away game.

It's just hard to believe that it's hard to find a mechanic that is actually familiar with these transmissions and knows how they work and can diagnose issues.

This car was a pilot car, and was owned by Chrysler for 40,000 miles. They replaced the engine at 29,000 miles, which leads me to believe that they drove the car hard. The dealership showed me metal in the rear end that concerned them until they saw it was under warranty, and Chrysler owned the car before me. Now the rear end is fine according to them. I'm guessing the car was driven really hard and abused, and the rear and transmission both have internal issues, but they won't take it seriously and even look into it, let alone admit there's a problem. Heck, the car could have been one loaned to magazines for reviews, and we all know those are tested hard, and probably abused. I didn't know it was a pilot car until after I bought it. If I had known, I wouldn't have bought it. Now I own it, and it has a warranty for a little under two more years. I want it to work correctly. I don't think I'm being unreasonable.

The biggest issue is that in first and second gear, when you are accelerating, it revs, like it wants to go, but it is slipping, or in the wrong gear, and then suddenly slams into gear. It feels more like a manual transmission, with a pause between gears, but then the clutch is suddenly popped, and it bangs into gear. There are times when the car is lurching forward and back as I pull across an intersection, because of this.
 

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Mine is still slipping when shifting, causing the car to lurch and slam into gear sometimes.

I've had it at the local dealership twice now, and it is scheduled again next Tuesday, but the dealership keeps telling me nothing is wrong because there are no codes. That is the stupidest thing I've ever heard. They keep trying to tell me that it is a learning transmission, and it learns to do that. Except, they wiped it, and it has started over, and it did it immediately after leaving the dealership. They say that without codes, if they tear into it, and can't find an issue, then I have to pay for the work. The car is under warranty, and I expect them to make it work like a transmission is supposed to, especially in a 485 horsepower car. It does it in all three transmission modes, too.

I need to talk to someone that has actual experience with these transmissions, and isn't going to lie to cover for FCA over and over until the warranty expires. Last time I had the car in the dealership, they were all worked up about metal in the rear end, until they found out that the car is still under warranty. They changed the lube, and said everything is probably alright.

DodgeCares, are you out there? I really get the feeling Dodge doesn't care. I sold my 2012 because the learning transmission was annoying. At least on that, we had Fuse 2 that would help for a while. I bought a 2015 because Chrysler said this 8 speed was so awesome, I'd love it. Well, either I have a strange one that needs to be fixed, or they lied to all of us, and the transmission is a POS. I'd rather have a 727, or God forbid, the AOD in my wife's 68 Mustake than this hunk of crap in my SRT. Let's not even touch base on what a hunk of garbage the 9 speeds are in the Cherokees. I just want a transmission that shifts up as I accelerate, and shifts down when it needs to. Confused transmissions are GARBAGE. They hesitate, and are going to get people killed when the car needs to go, and it just hangs and thinks about it for a while.
Hi damnimcooltom,

I just responded to your PM!

Andrea
Dodge Social Care Specialist
 

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have had my a8 only 2k no issue, but have a ford a6, although not the same similar. i had problem with it going into limp mode on downshifts. no codes ever thrown, they tried software upgrades, but luckily made it worst so i could make it happen so tech could see & they got ford involved & turned out there are a couple of sensors in these new electronic trannys that help it find the right gear. my guess is that the a8 has similar sensors & one or both are malfunctioning. it's a tough one for the dealer because no codes & to replace the sensors alteast on the ford required a tranny pull thus big $$$. just a guess, but have not had 1 issue since the sensors were replaced.
 

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Discussion Starter #10
Yeah, I understand they are relying on sensors to give them feedback and will throw codes if they see a problem. But who is to say the sensors are working as expected? That is exactly what you describe.

The car shouldn't lurch and jerk when shifting. It does it in all three modes, too. When accelerating hard, in track mode, the first two shifts "cough" twice during the shift. That's how I describe it. When it shifts, instead of quickly going into the next gear, it sound like what I would describe as a cough like sound, twice, and then continues. I haven't noticed it in the higher gears, but I live in a smaller town, and there's only so many shifts before I hit 45 mph. Even if I go to the interstate, it doesn't shift a ton of times under hard acceleration before 70. While driving in the 25 and 35 mph zones, it is much more noticeable, since the shifts aren't as quick.

I get the feeling that they don't want to tear into it, because they don't know what they're looking for once they're inside it, and they also don't want to spend the money on a new transmission pan and fluid. I can understand that, but if wiping and relearning that transmission made no difference, what's next? Hopefully DodgeCares can find someone that has an idea. It is an SRT, so the SRT team should have an idea, right?
 

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Sounds like you are describing torque management on the shifts. It reduces the engine torque during shifts to smooth out the shifts and take it easy on the drivetrain. If that is what you are feeling, it is normal and just part of the shift logic.
 

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Discussion Starter #12
After a shift, it pauses, and then slams into gear. Sometimes it is pretty violent, and can't possibly be easy on the drivetrain. It causes the car to rock forward and back so much sometimes that it looks like I'm riding a hobby horse. If that's normal, Dodge should stop making cars. Seriously.

I've owned dozens, if not more than a hundred cars. This is not normal, unless somehow high performance cars are supposed to be less fun to drive than a pickup. I enjoy driving my 2004 Ram more than the Challenger.

I've had some really hard shifting cars in the past. They shift quickly, and hard, and it's good. This car stops accelerating, causing me to lurch forward in my seat, and then suddenly bangs hard into gear, in what feels like someone did a neutral drop.
 

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Yeah, I understand they are relying on sensors to give them feedback and will throw codes if they see a problem. But who is to say the sensors are working as expected? That is exactly what you describe.

The car shouldn't lurch and jerk when shifting. It does it in all three modes, too. When accelerating hard, in track mode, the first two shifts "cough" twice during the shift. That's how I describe it. When it shifts, instead of quickly going into the next gear, it sound like what I would describe as a cough like sound, twice, and then continues. I haven't noticed it in the higher gears, but I live in a smaller town, and there's only so many shifts before I hit 45 mph. Even if I go to the interstate, it doesn't shift a ton of times under hard acceleration before 70. While driving in the 25 and 35 mph zones, it is much more noticeable, since the shifts aren't as quick.

I get the feeling that they don't want to tear into it, because they don't know what they're looking for once they're inside it, and they also don't want to spend the money on a new transmission pan and fluid. I can understand that, but if wiping and relearning that transmission made no difference, what's next? Hopefully DodgeCares can find someone that has an idea. It is an SRT, so the SRT team should have an idea, right?
mine was worst in the 25-35 mph area as well, but for whatever reason it never threw a code, even with the dealers tranny tech hooked into obd port with his labtop as we drove around & i made it mis shift. i still think it's some bad sensors
 

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After a shift, it pauses, and then slams into gear. Sometimes it is pretty violent, and can't possibly be easy on the drivetrain. It causes the car to rock forward and back so much sometimes that it looks like I'm riding a hobby horse. If that's normal, Dodge should stop making cars. Seriously.

I've owned dozens, if not more than a hundred cars. This is not normal, unless somehow high performance cars are supposed to be less fun to drive than a pickup. I enjoy driving my 2004 Ram more than the Challenger.

I've had some really hard shifting cars in the past. They shift quickly, and hard, and it's good. This car stops accelerating, causing me to lurch forward in my seat, and then suddenly bangs hard into gear, in what feels like someone did a neutral drop.

Sounds like torque management, I was really annoyed by this on my car, the solution was Hemituner, AJ out of new york, he reprogrammed my tcm and it's gone, when the car shiftsit hits next gear with authority, no lag, no cough, no silence as if the car shut down. All of the annoying things torque management does is gone.

Listen to the clean shifts in this video, before the tcm reprogram all kinds of crap went on between shifts. now it's clean and crisp.

www.youtube.com/watch?v=9eAvwgn5kSs
 

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Sounds like torque management, I was really annoyed by this on my car, the solution was Hemituner, AJ out of new york, he reprogrammed my tcm and it's gone, when the car shiftsit hits next gear with authority, no lag, no cough, no silence as if the car shut down. All of the annoying things torque management does is gone.

Listen to the clean shifts in this video, before the tcm reprogram all kinds of crap went on between shifts. now it's clean and crisp.

www.youtube.com/watch?v=9eAvwgn5kSs

Obviously the 392's have torque management, but the issues that the OP is having is not factory/OEM torque management at work.


Yes, a custom tune will reduce/eliminate torque management, but the only thing that a custom tune will do for the OP is have his warranty voided.


He doesn't need this while he's having obvious factory issues with the A8, FWIW, the A8/392 combo has a ton of torque stock...........and his has issues and is not running like it should.
 

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Obviously the 392's have torque management, but the issues that the OP is having is not factory/OEM torque management at work.


Yes, a custom tune will reduce/eliminate torque management, but the only thing that a custom tune will do for the OP is have his warranty voided.


He doesn't need this while he's having obvious factory issues with the A8, FWIW, the A8/392 combo has a ton of torque stock...........and his has issues and is not running like it should.

All i can say what he is describing mine did the same thing, coming out of my seat between between shifts and it finally decides to shift. Probably be a good idea to data log to see what's going on between shifts, seeing the throttle close between shifts, seeing what the rpm are doing and what the fuel is doing, this would get more in depth of whats going on and a tuner could compare that information to a normal car if there is actually any thing wrong.

I would just imagine it's torque management, I'm a guy with great deal of history with the older vintage, and the newer stuff just sucks with all of it computer control hardware, it takes the raw feeling out of a car, even tho mine is a nag1 the tranny never felt right from the factory, it was sloppy, not firm with shifting, under wide open throttle it spent way to much time trying to make a shift from one gear to another.

I have the feeling the OP knows how the tranny should feel, we have been spoiled by the past with non computer controlled tranny's. I too thought my tranny had issues. But it was the torque management, once that is gone I think the OP will be happy

If you bought the car all for the warranty you bought it for the wrong reason, if you going to hide behind a warranty one should have never bought this kind of car, that's the way I see it, if you concerned with cost and are so broke can't afford to play, then one should have bought another kind of care with lower cost and one that is just to be driven from A-B.

I bought a hot rod, I'm going to tear the crap out of it and hammer down, oh when it breaks I want it fix for free, How stupid is that thinking, but I guess there are owners out there who think like this. Either live with the factory protections and learn to like it, or free your self and do what you want.

I bought my car to enjoy, I had the intake manifold off and started modding with 255 miles on the clock, now I have it supercharged, never worried about the warranty, I bought this kind of car to enjoy and beat on and do what I want.

If the car really has something wrong with the tranny and no one knows why then trade it off and get something else, no reason to keep being unhappy about the deal, either that or pony up the money for a new tranny and swap it in. It's like going from dealer to dealer looking for a free hand out, not happy with the car get something else.

OP can order a custom tcm, slide it in test drive it, if he likes it then he know it was torque management, if it does the same thing, then only out few hundred dollars and can slide the stock tcm back in.

Either way OP can get another car or pony up the money and make it the way he wants, I see no proof that the tranny is broke.

Maybe some video of the tach would be nice to see with sound of the engine. At least I could see if there is a flare in the rpm would indicate a tear in a seal. which may never show up in any tranny codes.
 

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Comparing an A5 to an A8's shifting is comparing apples to oranges. Even an A5 with a custom tune, and torque management reduced, is not even close to the feel of a stock A8. I've had both.


An A8 from the factory, has lightning quick shifts, with zero "slipping". The OP has an A8 that just isn't performing to specs, based on what he's describing
 

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Discussion Starter #18
Comparing an A5 to an A8's shifting is comparing apples to oranges. Even an A5 with a custom tune, and torque management reduced, is not even close to the feel of a stock A8. I've had both.


An A8 from the factory, has lightning quick shifts, with zero "slipping". The OP has an A8 that just isn't performing to specs, based on what he's describing
Yeah. I had a NAG1 in my 2012. I know the mushy shifting. This is jerking and bucking, even while pulling away from a stop in a 25 mph zone without any hard acceleration. It does flare shift from 1 to 2 sometimes, too. My neighbors love that when I'm leaving for work early.

The thing that happens that bugs me the most is when I'm pulling away from a stop, and it acts like I have a 3500 stall converter, or something. It rolls forward slowly, the rpms increase, and then it suddenly catches. It does it most often when I'm in a line where I stop, roll forward, stop, etc. Then when it's my turn, I stop, and then try to go, and it does as I just described. It also seems to do it while turning right, after I stop. It really seems like it's starved for fluid, but the dealer says it's full. All of this is happening in 25mph residential zones. if it does what I've described while starting, and then the weird shift to second, the car rocks forward and back, like bouncing on springs. Each time it happens, I imagine everyone around is saying to the person next to them, "that guy's never driven a clutch before..."
 

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Discussion Starter #19
They are finally admitting that there is really a problem. It's such a huge problem that they can't possibly let me drive the car anymore. Now, if they ever actually pull the pan to take a look, that'd be great. One day down, no work done.

They said that if they see any metal in the pan, they will replace the transmission. If no metal, replace the valve body. I asked her to check on the availability for a valve body, and she said when she asked the parts department, they "estimated" 1-2 weeks. Ugh. I wonder what the estimate is for a whole transmission. It's probably quicker, unless I need one, then it'll be available around the time I'd normally put the car away for the winter.
 

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Discussion Starter #20
The valve bodies are apparently an issue on these, especially if built before July of 2015. They are on national backorder from Chrysler. SRT said they located one, and over-nighted the parts last Friday. The dealership was supposed to have the car back together today. Except no one bothered to let me know that the part didn't arrive on Monday, like it was supposed to. So now, they are saying the part, which was supposed to show on Monday, MAY show NEXT Monday. Someone forgot to actually overnight it, and it is going through the normal warehouse channels. Ugh. SRT is trying to find another one. I guess we'll see if I ever see my car again.
 
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