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Fellow Canadian's Who Ordered a Hellcat

55389 Views 239 Replies 50 Participants Last post by  Cruisin1966
I was just wondering if anyone has an update on the status of their HC who got a VON when ordered? I ordered July 23 when my dealer call and said he was able to place an order. I called my dealer on Friday and he said no change in status still in B something status. Dealer has been family owned for over 55 years and has a Five Star Status (highest quality service rating awarded by Chrysler Canada), got an email from area rep and said they were going to build 3 HC per month for western Canada with first ones going to Vancouver and with the amount of orders for HC it might take 3 years to get one.I talked to the dealer in Ontario where I bought my Yellow Jacket and said they would get one HC but it would be about a month before they could option it, and he said they would build 50 HC for Ontario. If anyone would like to add to this, true or false, I would appreciate it.
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There are 35 MILLION people in Canada and at Moparfest they admitted to ONLY 100 cars being made for Canada
Whomever you heard that from is full of ****.
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Whomever you heard that from is full of ****.
Lol I wish...

A Canadian executive from Chrysler was ON THE STAGE on both Saturday and Sunday of Moparfest trying to generate interest from the crowds in the car.
Sorry but it's fact, they HAD only planned 100 cars for Canadians but did say on the Sunday that due too increased demand for the cars they will INCREASE Canadian production but wouldn't comment on how many.
Moparfest isn't a small car show, it's THE LARGEST ALL MOPAR show in Canada!
20,000+ spectators

Believe me or not , that's what was said back in August
Lol I wish...

A Canadian executive from Chrysler was ON THE STAGE on both Saturday and Sunday of Moparfest trying to generate interest from the crowds in the car.
Sorry but it's fact, they HAD only planned 100 cars for Canadians but did say on the Sunday that due too increased demand for the cars they will INCREASE Canadian production but wouldn't comment on how many.
Moparfest isn't a small car show, it's THE LARGEST ALL MOPAR show in Canada!
20,000+ spectators

Believe me or not , that's what was said back in August
My buddy was there and he heard that as well, so it wasn't BS, although I am sure that has since changed, considering the amount if Cdn orders.

Followed up with dealer this AM and no news ( gee... there's a shock )
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A "Canadian executive" does not overrule Tim K, Dodge CEO.

I don't care if Jesus H. Christ descended from upon high and said there is limited Canadian production - he'd be full of **** too.

Please stop perpetuating the confirmed myth that there is limited production. There isn't. Anything you hear on "production limits" is poppy****. There may be an initial allocation from the initial build for 100 for Canada, but not the total model year.

There's a lot of confusion due to the way the allocations have changed. The order banks are opened for each run, then closed when the capacity for that run are met. That's likely where these rumors keep coming from.

The only people that want you to believe there is limited production are the dealerships (so they can charge markups), and the sales execs (because their role is to support the dealers).

The $60k price point is very reachable for a lot of people. Using common sense, Dodge would be shooting themselves in the foot if there was a very restrictive availability.
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A "Canadian executive" does not overrule Tim K, Dodge CEO.

I don't care if Jesus H. Christ descended from upon high and said there is limited Canadian production - he'd be full of **** too.

Please stop perpetuating the confirmed myth that there is limited production. There isn't. Anything you hear on "production limits" is poppy****. There may be an initial allocation from the initial build for 100 for Canada, but not the total model year.

There's a lot of confusion due to the way the allocations have changed. The order banks are opened for each run, then closed when the capacity for that run are met. That's likely where these rumors keep coming from.

The only people that want you to believe there is limited production are the dealerships (so they can charge markups), and the sales execs (because their role is to support the dealers).

The $60k price point is very reachable for a lot of people. Using common sense, Dodge would be shooting themselves in the foot if there was a very restrictive availability.
Nobody has CONFIRMED any myth...........................
A "Canadian executive" does not overrule Tim K, Dodge CEO.

I don't care if Jesus H. Christ descended from upon high and said there is limited Canadian production - he'd be full of **** too.

Please stop perpetuating the confirmed myth that there is limited production. There isn't. Anything you hear on "production limits" is poppy****. There may be an initial allocation from the initial build for 100 for Canada, but not the total model year.

There's a lot of confusion due to the way the allocations have changed. The order banks are opened for each run, then closed when the capacity for that run are met. That's likely where these rumors keep coming from.

The only people that want you to believe there is limited production are the dealerships (so they can charge markups), and the sales execs (because their role is to support the dealers).

The $60k price point is very reachable for a lot of people. Using common sense, Dodge would be shooting themselves in the foot if there was a very restrictive availability.
Time will tell.....
I didn't make it up too stress folks out, I know what I heard and what we were told at Moparfest. The dealer I ordered from is the sponsor and was trying to get info from the exc. all wknd on stage...
Tim K also said US order banks would open before the end of August.
I placed an order 10wks ago and have nothing more than a VON ATM and have serious doubts about receiving a car come spring. I have visions of having my deposit returned

I will update this post one year from today hopefully with Canadian production figures just for sh%#} and giggles

Hope they build thousands for us:grin2: but I seriously seriously doubt they will even make 200
I can back ToasterOvern on this stuff as well. I have several insides at Chrysler/SRT and someone on stage doesn't mean squat. There are hundreds of people that work at Chrysler Canada, if you think one of the people in the know was at that event, and on stage, you're mistaken, sorry man. A PR person, not announcing things they can't confirm because US hasn't told them much of anything yet... this I can back.

Reality is, the Hellcat is not limited production in any way shape or form.

Yes, a smaller amount is allocated for Canada, but we're around 1/10th (316 million USA to 35 million Canada) the population of the USA so it's not a shock that the US gets 9 of every 10 cars created is it?

I went through this EXACT same stuff when the Grand Cherokee SRT was announced/coming for 2014 model. I ordered mine January 9th 2013. I had mine three months later.

To be fair, one of the high ups at SRT pushed it through faster for me.. but others I know that didn't have the 'in' got theirs within 1-2 months after me.

Point being, they're coming...

Now, I can go to any Jeep dealership and blamo.. I see the Jeep SRT sitting on lots in various colors. Go back 2-3 weeks later, they're gone and new ones are there. These sell and for that reason, they get replenished quickly.

Hellcat will be no different.

Vehicle Status and Information
Vehicle Identification Number (VIN): 1C4RJFDJ1EXXXXX
Order Number (VON): XXXXXXXX
Sold Order: Yes

Vehicle Status
Current Location: On Railcar - Mishawaka, IN
Bay Information:
Build Code: Special Authorization, 03/26/2013
Dealer Delivery ETA: 04/15/2013
Origin Assembly Plant: Detroit Jefferson Assembly, MI
Origin Shipping Location: Detroit Jefferson Assembly, MI
Distribution Center: Calgary, AB
Vehicle Description
Year: 2014
Make: Jeep
Model: GRAND CHEROKEE
Dealer Information
Dealer Code: XXXXX

Vehicle Movement Information

.. Adv Shp Notice - Pre-release 01/31/2013 07:39 AM EST Detroit Jefferson Assembly, MI
.. Scheduled for Build (D1) 03/01/2013 07:40 AM EST Detroit Jefferson Assembly, MI
.. Built - Pending Inspection (I) 03/14/2013 03:23 AM EDT Detroit Jefferson Assembly, MI
.. Ship To Storage (JS) 03/14/2013 02:13 PM EDT Detroit Jefferson Assembly, MI
.. In Bay At Facility 03/14/2013 04:14 PM EDT Avi - Vls Charlevoix Yard, MI
.. Adv Ship Notice to Dest Ramp 03/14/2013 04:14 PM EDT Avi - Vls Charlevoix Yard, MI
.. Bay Location Update 03/14/2013 04:16 PM EDT N/A
.. Staged For Shipment 03/15/2013 06:15 PM EDT Avi - Vls Charlevoix Yard, MI
.. In Bay At Facility 03/15/2013 08:36 PM EDT VASC - Taylor Auto Auction YD, MI
.. Adv Ship Notice to Dest Ramp 03/15/2013 08:36 PM EDT VASC - Taylor Auto Auction YD, MI
.. Departed Facility 03/15/2013 09:43 PM EDT Avi - Vls Charlevoix Yard, MI
.. Ramp Compare Inventory 03/15/2013 11:46 PM EDT VASC - Taylor Auto Auction YD, MI
.. Ramp Compare Inventory 03/15/2013 11:46 PM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/15/2013 11:46 PM EDT N/A
.. Ramp Compare Inventory 03/17/2013 11:56 AM EDT VASC - Taylor Auto Auction YD, MI
.. Ramp Compare Inventory 03/17/2013 11:56 AM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/17/2013 11:56 AM EDT N/A
.. Ramp Compare Inventory 03/19/2013 08:06 AM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/19/2013 08:06 AM EDT N/A
.. Ramp Compare Inventory 03/20/2013 10:29 AM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/20/2013 10:29 AM EDT N/A
.. Ramp Compare Inventory 03/21/2013 01:55 PM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/21/2013 01:55 PM EDT N/A
.. Adv Ship Notice to Dest Ramp 03/24/2013 03:30 PM EDT VASC - Taylor Auto Auction YD, MI
.. Plant Release (KZ) 03/24/2013 03:30 PM EDT Detroit Jefferson Assembly, MI
.. In Bay At Facility 03/25/2013 03:48 AM EDT Detroit Jefferson Assembly, MI
.. Bay Location Update 03/25/2013 02:33 PM EDT N/A
.. Ramp Compare Inventory 03/25/2013 05:52 PM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/25/2013 05:52 PM EDT N/A
.. Special Authority to Move 03/26/2013 09:44 AM EDT N/A
.. Paper Receipt 03/26/2013 11:26 AM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/26/2013 01:40 PM EDT N/A
.. Staged For Shipment 03/26/2013 07:46 PM EDT VASC - Taylor Auto Auction YD, MI
.. Bay Location Update 03/26/2013 07:46 PM EDT N/A
.. Departed Facility 03/26/2013 09:13 PM EDT VASC - Taylor Auto Auction YD, MI
.. In Bay At Facility 03/26/2013 10:12 PM EDT Awhc - Toledo Ottawa South, OH
.. Bay Location Update 03/26/2013 10:30 PM EDT N/A
.. Paper Receipt 03/26/2013 11:00 PM EDT Awhc - Toledo Ottawa South, OH
.. Staged For Shipment 03/27/2013 10:51 AM EDT Awhc - Toledo Ottawa South, OH
.. Departed Facility 03/31/2013 02:57 PM EDT Awhc - Toledo Ottawa South, OH
Current
.. Train Departure 04/03/2013 12:12 PM EDT On Railcar - Mishawaka, IN
Future
.. Railcar - Interchanged 04/04/2013 11:46 PM EDT Chicago, IL
.. Railcar Placed at Destination Facility 04/11/2013 03:10 AM EDT Calgary, AB
.. Unloaded From Railcar 04/11/2013 03:10 PM EDT Calgary, AB
.. Vehicle Delivered to Dealer 04/15/2013 06:10 AM EDT

We're about to hit winter and Chrysler Canada knows 99% of you won't be driving a Hellcat in the snow so does Canada get a bunch of pre orders? No, the initial lot has been built already and is being built now and is in QC.

Mine was shipped to QC and sat in inspection for 2 weeks before anything further went on. Expect a wait, but KNOW the wait, will be worth it.
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Sorry I'm not buying it.
Especially with all the MISS INFORMATION on this car.

I've been waiting 10 wks for a seat upgrade that now will not be AVALIABLE in the 2015 model year if at all.

Beyond ridiculous with the lack of info from Dodge on the car and the current status of peoples orders, ESPECIALLY THE CANADIANS WHO HAVE BEEN WAITING THE LONGEST AND LEFT IN THE DARK THE LONGEST.
I will be speaking to the dealer tomorrow about my order.

Not a happy customer , buy a 79K car and 3 months after placing my order I'm left to wonder if and when I "might" get one of the "allocated" unicorns

Happy some of you have several "insiders at srt" but the rest of us are having to deal with REALITY and the fact we may never see a car.

Nice to dream but at some point the grown ups amongst us have to start acting like grown ups and decide enough is enough.
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Sorry I'm not buying it.
Especially with all the MISS INFORMATION on this car.

I've been waiting 10 wks for a seat upgrade that now will not be AVALIABLE in the 2015 model year if at all.

Beyond ridiculous with the lack of info from Dodge on the car and the current status of peoples orders, ESPECIALLY THE CANADIANS WHO HAVE BEEN WAITING THE LONGEST AND LEFT IN THE DARK THE LONGEST.
I will be speaking to the dealer tomorrow about my order.

Not a happy customer , buy a 79K car and 3 months after placing my order I'm left to wonder if and when I "might" get one of the "allocated" unicorns

Happy some of you have several "insiders at srt" but the rest of us are having to deal with REALITY and the fact we may never see a car.

Nice to dream but at some point the grown ups amongst us have to start acting like grown ups and decide enough is enough.
You sound like you need some time off the computer, damn, that was intense. Time for a beer. :)

Let's not forget this is just a car. A CAR. Nobody is dying here, nobody's life is at stake.

This is a FIRST GENERATION car at that given the changes. Will there be some misinformation? Sure, supply chains promise one thing but when things started they can't keep up etc. This *exact* same thing happens every time a new model is introduced, or a refresh that uses new parts etc. Same thing happened with my Jeep SRT, same thing is happening now.

Canadians aren't left in the dark in the least, car dealers know what they're told by their reps, who then get their info from their regional manager who gets their info from Windsor, who gets their info from Detroit. If you think US dealers are more knowledgeable, I'd ask you to check with some.

Yes, some Americans have VIN's already. That is based upon who they ordered through, their footprint sales wise/allocation etc. Reality is, Canada doesn't move anywhere near the Chargers/Challengers that the US does so no, Dodge isn't going to stop making money so they can tell you that a car is coming down the line for you. They're too busy filling orders placed from dealers five times larger than where you ordered yours, or that guy with a Timmy's in his hand ordered his. This is about money and if you were running the shoe and had stockholders and Fiat to answer to, you'd also be playing it this way.

I know it's hard, I know it sucks, but if you want to play with the big boys and have the bad ass muscle car before anyone else - why on earth did you think it'd be easy? You're not buying a v6 Mustang here, you're buying the baddest b*tch on the block. It's worth the wait.

If you don't want to wait, drop your order. It's been three months. If you were buying a luxury car like a first gen Ferrari or Lambo, you have a 2-3 year wait. Chrysler launched the details, got us excited and then there was the horsepower issue and what had been approved versus what it actually was etc and that had to be redone. In addition, some things weren't final/perfect in the fine tuning. The testers we all see images of (they say Supercharged on the side) - those drivers are told - THRASH THIS. BREAK THIS. HELP US. They do just that and report back - Chrysler fix things before models go to customers and your hint this is happening is because cars are still in QC, but last I heard they are being released shortly. For Canada? Yes, a handful... then they start trickling quicker.

Again, we can all sympathize with wanting this NOW. Look at it. heh. Thing is, you have to wait if you want the car, if you said forget the order, waited a day and tried to get back in line.. you get your car in April/May if lucky. This car will be difficult to get in year one, the same line that builds these builds the other Chally's and those are selling faster than they ever have. New records are coming for cars sold/built.

So yes, it's a process.

Sorry you're having a tough time man, but smile. Soon you'll have your car, even if another three months.. one week driving it and you'll be thankful you waited. :thumbsup:
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^^^^^^ Well said SRT Geek, I am in the same position and have some of the same feelings and frustrations as G4B.( as do a lot of other people)
Am I ready to cancel my order? Not yet, but it certainly has crossed my mind, but I will give it a few more months to get sorted out before I consider that.
I think the complete lack of info/updates from corporate to the dealers for "sold orders" is the biggest issue.
As I said in previous post, when I sacrificed my car and put 40K down on a HC, I had no idea the bumpy ride I was in for with the rumours, delays, unavailable and late delivery items, and the overall "unknown"

So as you say, we need to chill and relax, it will happen at some point, I just hope it is before next summer !
SRTgeek I appreciate the time and thoughts you put into your post and I agree with almost all of what you said. Up until the second last paragraph where you lost me.

I have NO desire to be the first to get there Hellcat, or am I in a rush!!!
You said if I cancel my order and try and get back in line I would be lucky to get a car in April or May?!
Well I ordered in JULY and that's is ALREADY my expected delivery date? So I'm really confused by your logic there....
When I ordered I was told Spring delivery which I'm perfectly fine with.
I have No plans to ever drive the car in snow and have ordered the summer only tires

If I won't have a car til March, April, May I'm FINE with that.

I received a phone call last week to inform me an order ahead of mine had been scheduled for production. The dealerships first one..
But who's to say the dealer will sell enough cars to meet the next allocation?
Obviously my order isn't part of their first allocation or it would be moving along with the other customer.
There are still 5 others ahead of me at the dealership, I was number 7 in line at time of order.

A phone call from Chrysler Canada to say congrats on your purchase and getting in line for a hellcat would put all my fears to rest.

How do we as consumers KNOW the deal is solid?

I told them when I ordered I had No desire to be the first on the block with the car and didn't care how long I had to wait but that I didn't wanna miss my opportunity to buy one.

I still don't feel like I've bought anything 3 months later

I don't drink , but I might just have too start:guiness::guiness::guiness::guiness:
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Not a Canadian order here but I have the same fear. I select a dealer (1 out of the 20-30 in my area) and I HOPE that they happen to get enough allocations such that my order gets taken. I'm 3rd on the list and I'm worried the dealer I chose, selling at MSRP, was a mistake and instead I should have gone with one of the ones selling at $15k over MSRP....this whole allocation thing was a mistake. The major dealers are still selling their cars even with the giant markup without delay so they are going to get more allocations....it was a good attempt by Dodge but they just don't have control over that stuff. Make it simple, put in a sold order, you get a car PERIOD.
To my fellow Canadians that are on this forum, I just wanted too wish you all a Happy Thanksgiving!!!
:grin2::thumbsup:
To my fellow Canadians that are on this forum, I just wanted too wish you all a Happy Thanksgiving!!!
:grin2::thumbsup:
Same to you :cheers:
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Same to you :cheers:
Did you order your car from Dodge City in Saskatoon?
Did you order your car from Dodge City in Saskatoon?
Nope, Southey Motors
Does anyone know how/where I can look up the status of my VON? Since I'm in Canada and ordered through a local dealership, the VOTS does not work and SRT customer service was not able to help me.

To add to my frustration, my salesmen has been promising an update for two months and all I am asking him for is the VON status code (want to know if it made it to BX and awaiting allocation) as well as the priority and scheduling build but he always finds a reason why these cannot be provided. Computer problems, person who has access out of the office, etc...

I checked with someone at another dealership who I used to do business with many years ago and he told me that my salesmen should be able to look this up on the Chrysler "DealerCONNECT" system but it is apparently not available for the general public to use for tracking purposes and since my salesmen can't/won't give me this, I looking for suggestions/options.
You probably won't get an update anytime soon, I have been trying for almost 3 months.I don't know anymore now than I did in July, other than I now will not have a sunroof, black hood or laguna Interior !
The dealerships basically know what they are told...NOTHING
You will just stress yourself out, the VOTS will not work, calling Chrysler is useless.So you may as well sit back and wait for the car that may or may not come

After today, my patience has all but run out..............



Does anyone know how/where I can look up the status of my VON? Since I'm in Canada and ordered through a local dealership, the VOTS does not work and SRT customer service was not able to help me.

To add to my frustration, my salesmen has been promising an update for two months and all I am asking him for is the VON status code (want to know if it made it to BX and awaiting allocation) as well as the priority and scheduling build but he always finds a reason why these cannot be provided. Computer problems, person who has access out of the office, etc...

I checked with someone at another dealership who I used to do business with many years ago and he told me that my salesmen should be able to look this up on the Chrysler "DealerCONNECT" system but it is apparently not available for the general public to use for tracking purposes and since my salesmen can't/won't give me this, I looking for suggestions/options.
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You probably won't get an update anytime soon, I have been trying for almost 3 months.I don't know anymore now than I did in July, other than I now will not have a sunroof, black hood or laguna Interior !
The dealerships basically know what they are told...NOTHING
You will just stress yourself out, the VOTS will not work, calling Chrysler is useless.So you may as well sit back and wait for the car that may or may not come

After today, my patience has all but run out..............

Lots of other Canadian members were provided with the VON status code by their dealership. I'm not looking for a build date or when I will get a VIN as I don't expect any movement until at least December when there is the next allocation.

I just want to know the VON status code to determine if it passed edit and is waiting for allocation, which is exactly what many others are receiving from their dealership and I'm wondering why mine won't provide me with this...
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