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I've seen customer support on this website occasionally using the handle "Dodge Cares." How can I contact them here?
Hi SRT8 Pilot,I've seen customer support on this website occasionally using the handle "Dodge Cares." How can I contact them here?
Hey Andrea. Im having a ghost touching issue on my screen in my 2018 charger sxt. Are you able to help me get it replaced?Hi SRT8 Pilot,
We recevied your PM and I responded to it this morning!
Also, thanks @MGretz70 for directing him our way 👏
Andrea
Dodge Social Care Specialist
Sorry to hear that! If you'd like us to look into this for you, feel free to send our team a private message with your VIN and any additional details that would be helpful for us to know.Hey Andrea. Im having a ghost touching issue on my screen in my 2018 charger sxt. Are you able to help me get it replaced?
DodgeCares
Hey Courtney,Sorry to hear that! If you'd like us to look into this for you, feel free to send our team a private message with your VIN and any additional details that would be helpful for us to know.
Thanks,
Courtney
Dodge Cares
Mouse over their screen name on the left side of the screen. You'll get a pop up. On the bottom right of that pop up is a "message" option. You can also click on their screen name and you'll see a "start conversation" option.Hey Courtney,
I can’t find the option to start a conversation with you. My vin is 2c3cdxhgxjh162781
Thanks I tried that but the message option isn't there for me. Do I have to be a premium member to get the messaging option?Mouse over their screen name on the left side of the screen. You'll get a pop up. On the bottom right of that pop up is a "message" option. You can also click on their screen name and you'll see a "start conversation" option.
It looks like a change was made to new comers. A Guy posted that Dodge Cares will have to PM you first. Not sure when that change took place.Thanks I tried that but the message option isn't there for me. Do I have to be a premium member to get the messaging option?
Yes, we have! Thank you!DodgeCares will need to PM new members until they have contributed more here at ChallengertalkThey have been made aware
A Guy
Hi there,Hey Courtney,
I can’t find the option to start a conversation with you. ---------
my 2018 Dodge Charger sxt dash screen has been ghost touching for about a month and it’s driving me crazy! It changes the music, temperature in the car, etc all by itself and won’t stop. I’ve tried resetting it and cleaning the surface. Can you all help me get this fixed?