J.D. Power and Associates has released its annual Vehicle Dependability Study for 2011, and there are a few surprises in store for those who religiously keep track of who outperforms who on the automotive reliability front. For the first time ever, Lincoln, with 101 problems per 100 vehicles, leads the chart, followed by Lexus with a score of 109.
Number three on the list is also something of a surprise: Jaguar, who's score of 112 problems per 100 vehicles seemingly proves not all leaping kitties leave unwanted presents outside the confines of their litter boxes. Porsche (114) and Toyota (122) round out the top five. The industry average comes in at 151 problems per 100 vehicles, which of course means that some brands perform rather poorly in J.D. Power's rankings.
Bringing up the rear in this year's study is Mini, with 221 problems per 100 vehicles. That's not good. BMW's smallest brand is followed by Jeep (214), Land Rover (212), Dodge (206) and Chrysler (202). The study also ranks individual models in each category, and Toyota's seven individual segment victories gives the Japanese automaker more individual victories than any other brand.
A brief explanation of how this particular study is compiled: J.D. Power polled 43,700 original owners on problems experienced during the past 12 months on 2008 model-year vehicles after three years of ownership. As such, this study is not ranking the latest vehicles by any given manufacturer, but is instead intended to help consumers predict the durability of a potential automobile purchase.
There's lots more detail in the press release and graphs found after the break.
[Source: J.D. Power and Associates]