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DODGE CHALLENGER SRT392
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I did a flash on the UConnect software as the Sirrius guardian contacted me and asked me to update the firmware in order to allow the Assist and SOS Button to work.

I downloaded the update from driveuconnect.com and then installed it on my UConnect. But unfortunately after the update nothing works, including the FM Radio. Forget about the Sirrius XM radio which doesnt even show on my screen. The heated seats dont work, AC works, however when I press the SRT Pages, none shows up. The Asist and SOS button still dont work.

Above all, when I turn on the UConnect, it shows Chrysler instead of SRT Logo, which is a big turn off.

I guess I have to goto the dealership to update again.

Anyone else faced same situation after the updated their UConnect on SRT 2017.


Thanking all in advance, :alfdance:
Alien Cop.
 

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I turned off the engine and started in back again. Same issue.
At first, after the update completed, I had blue icons, Sirius was missing and prompting me to register and saw the Chrysler logo. I started the engine and Sirius came back, turned the radio off and on a couple of times and the color of the icons came back to normal. I believe I restarted a second time then all functionality was restored.
 

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2016
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The car actually needs to go to sleep to make the changes. AC, If you have not already turn the car off, open the door, close the door, leave for about 2 minutes. Long enough for everything to shut off. try again. I also read on other threads the time is 10 minutes and sometimes you need to do it 2x. When I did my update the instructions say to reboot the radio(hold the upper right corner by the passenger temp) for 10 seconds. I was driving around so after the reboot and chrysler logo, I went and had lunch and came back it booted up dodge.

Ron
 

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I did a flash on the UConnect software as the Sirrius guardian contacted me and asked me to update the firmware in order to allow the Assist and SOS Button to work.

I downloaded the update from driveuconnect.com and then installed it on my UConnect. But unfortunately after the update nothing works, including the FM Radio. Forget about the Sirrius XM radio which doesnt even show on my screen. The heated seats dont work, AC works, however when I press the SRT Pages, none shows up. The Asist and SOS button still dont work.

Above all, when I turn on the UConnect, it shows Chrysler instead of SRT Logo, which is a big turn off.

I guess I have to goto the dealership to update again.

Anyone else faced same situation after the updated their UConnect on SRT 2017.


Thanking all in advance, :alfdance:
Alien Cop.
Hi Alien Cop,

Sorry to hear about your concerns with your Uconnect system after the latest update! Please PM our page with your VIN so we can look into this further for you.

Andrea
Dodge Social Care Specialist
 

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DODGE CHALLENGER SRT392
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Discussion Starter #7
Hi Alien Cop,

Sorry to hear about your concerns with your Uconnect system after the latest update! Please PM our page with your VIN so we can look into this further for you.

Andrea
Dodge Social Care Specialist
Thank you Andrea,

I have sent a detailed PM to your inbox. Please let me know if you need anyhting else.

Alien
 

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I just got the message to update it this weekend and after a 10 minute download it took about 30 minutes to install and once it rebooted and I restarted the car all looks good. No problems to report after two days.
 

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2016
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Crap.... Now I'm all paranoid about updating mine!!
 

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2016 SXT Plus Blacktop
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From what I've seen so far...it's only the 2017 Panasonic units that are having issues with the uupdate, no?

A Guy
 

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2016
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Just did the update this morning on the way to work.
Went smoothly and everything seems to be working fine.
Still have all of my Tazer SRT screens and drive modes.
Whew!
 

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From what I've seen so far...it's only the 2017 Panasonic units that are having issues with the uupdate, no?

A Guy
I believe that is all I have seen too. The only issues I have seen listed here are with 2017 Panasonic NAV units. I may have missed a post or two but that does seem to be the only combo having issues updating.

Ron
 

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I did a flash on the UConnect software as the Sirrius guardian contacted me and asked me to update the firmware in order to allow the Assist and SOS Button to work.

I downloaded the update from driveuconnect.com and then installed it on my UConnect. But unfortunately after the update nothing works, including the FM Radio. Forget about the Sirrius XM radio which doesnt even show on my screen. The heated seats dont work, AC works, however when I press the SRT Pages, none shows up. The Asist and SOS button still dont work.

Above all, when I turn on the UConnect, it shows Chrysler instead of SRT Logo, which is a big turn off.

I guess I have to goto the dealership to update again.

Anyone else faced same situation after the updated their UConnect on SRT 2017.


Thanking all in advance, :alfdance:
Alien Cop.
I had the same problems after the update. My dealer did a "hard reset" of the system by accessing the Service Page on the system, then pressing the top right corner of the screen down until the reset process starts. You may also be able to do it from other screens. To access the Service Page you have to hold 3 buttons down - believe it's the up & down temp buttons on driver side and one other. Apologies for not remembering the sequence but I bet it's posted somewhere on the site. So far my system appears to be good to go since the reset. Let us know if it works.
 

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Pressing the top right corner on the 17 screen will reboot the system any time. Not sure if that is just a reset like the old reset button on pc's or if it needs to be in the dealer mode before it does a "hard reset". the front defroster key is the other key needed pressed as well I believe. All on the hvac controller. That makes it easy to remember as the 3 buttons make an upside down L shape when using one hand to get to the dealer mode screen.

Ron
 

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its a SHAME

its a dam shame that dodge decide to go with some cheap garbage it their high end cars !! panasonic ?? really mopar.....all my mopars [dart-200s-cherokee-SRT all pre 17] had the older 8.4's and never had one seconds problems
updates went without a hitch,,had voice texting,,, you could respond with your own message when you received a text message,not some 18 pre-loaded garbage !!
had surround sound in ALL media modes [xm and usb/mp3,,not any more just mp3,,, and if you load your usb/media card with your mp-3's in alphabetical order and plug it in,,when you acess it
u-connect puts them in all kinds of order it wants ie-abcunwlops and so on AWESOME ,,,found a program to edit song titles [delete everything but title/artist in EVERY mp3]
all 582 mp3's ,,,took me 3 days to dedit them all but it worked,,saved all the edited files to folder on pc so now when i add new tunes i just have to edit the new one and they drop right in place on stick
and im not even gonna start on the guardian garbage,,almost 200 a year and works 27% of the time ,,compared to the pre 17 u-connect which worked flawless 94% of the time

ucconect USED to be top dog in infotainment systems,probaly rock bottom now,,might be a tad above a Toyota Prius now [maybe]
maybe somday they will update our high end units to the pre 17 system which kicked A###### !!!!
 

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I did a flash on the UConnect software as the Sirrius guardian contacted me and asked me to update the firmware in order to allow the Assist and SOS Button to work.

I downloaded the update from driveuconnect.com and then installed it on my UConnect. But unfortunately after the update nothing works, including the FM Radio. Forget about the Sirrius XM radio which doesnt even show on my screen. The heated seats dont work, AC works, however when I press the SRT Pages, none shows up. The Asist and SOS button still dont work.

Above all, when I turn on the UConnect, it shows Chrysler instead of SRT Logo, which is a big turn off.

I guess I have to goto the dealership to update again.

Anyone else faced same situation after the updated their UConnect on SRT 2017.


Thanking all in advance, :alfdance:
Alien Cop.
I had the dealer do the update even though they first told me that they no longer do it. No major issue other than the screen froze twice when using the backup camera.
 

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its a dam shame that dodge decide to go with some cheap garbage it their high end cars !! panasonic ?? really mopar.....all my mopars [dart-200s-cherokee-SRT all pre 17] had the older 8.4's and never had one seconds problems
updates went without a hitch,,had voice texting,,, you could respond with your own message when you received a text message,not some 18 pre-loaded garbage !!
had surround sound in ALL media modes [xm and usb/mp3,,not any more just mp3,,, and if you load your usb/media card with your mp-3's in alphabetical order and plug it in,,when you acess it
u-connect puts them in all kinds of order it wants ie-abcunwlops and so on AWESOME ,,,found a program to edit song titles [delete everything but title/artist in EVERY mp3]
all 582 mp3's ,,,took me 3 days to dedit them all but it worked,,saved all the edited files to folder on pc so now when i add new tunes i just have to edit the new one and they drop right in place on stick
and im not even gonna start on the guardian garbage,,almost 200 a year and works 27% of the time ,,compared to the pre 17 u-connect which worked flawless 94% of the time

ucconect USED to be top dog in infotainment systems,probaly rock bottom now,,might be a tad above a Toyota Prius now [maybe]
maybe somday they will update our high end units to the pre 17 system which kicked A###### !!!!
I think you're going a bit overboard here. I had the older model in 2015 SRT and the 2017 version is better in every way (much faster, better resolution, Android auto etc.). It's a new system so it's gonna have some glitches. As long as FCA fix them in a timely matter, I'm good with it.
 

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I dream of a day when our cars can have a decent infotainment system on them. I hate my 2015 8.4AN with a passion but it seems the 2017 models are faster but with more issues. It blows my mind that it is so hard for them to come out with a good, reliable system for our cars.
 
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