thanks everyone! i've been mostly been communicating with the service manager but was being handled by one of his team members. he wasn't that helpful and the last time I went, he didn't work there anymore. i'm not sure if it was related or not. i need to see him in person to show him the damage on wednesday since he is off until then. before then i don't know if i should get an estimate for all the repairs from the bodyshop i was recommended by my clear-bra installer. i've met the guy and he seems really trustworthy as well. should i e-mail the service manager or just talk in person or both?
i hope it doesn't have to come to a lawsuit or some social media outrage for something to get done. i just want things to be made right. whatever damage that was caused taken care of.
When I said talk to the service manager, I was referring to the service manager of a Different Dealership.
Do NOT go back to the same Dealership that has caused all the problems.
Find a different Dealership with a good reputation and take your car to them.