Nuke;8341505 but that just means we should give the good ones our business when we do run across one.[/QUOTE said:Exactly what I do and why I say the bulk of dealerships do corporate no favors. When I find a good one I become a loyal customer and stay with them until I move or they change. That's how I ended up getting a VW back in the mid 1980s and stayed with that dealership and brand for as long as I could even though I preferred a different brand. In my current city there are two Dodge dealerships. One was pathetic (horribly sloppy service area, did not care about the customer and claimed my 6-speed vibration was due to the MDS. Even signed off the fix and billed Dodge as "MDS working as designed"). The other was good for several years and so I did several deals with them and had service done there. Now they are just as bad as the other so I go 150 miles to Phoenix to buy and only go to the dealer for recalls. Dealerships need to give training to their employees, even on the basics, on how to handle vehicles. Several years ago when I had a Silverado, I brought it in for noisy leaf springs, again (GM NEVER actually fixes anything). The ASE certified monkey pushed on both bedsides instead of the top bed rail, to duplicate the noise. Of course that put dents all along the bedside. How dumb are these people. That's your job to know about vehicles and it doesn't pop into your mind that sheet metal being paper thin for the last 30 years, if you push on unsupported body areas you will dent it? Astounding stupidity and yet, no one will try to instill basic sense into these guys. I've had stupid stuff done to my vehicles for decades which is why I pray I have no recalls. Unfortunately both my vehicles are affected by the cruise control recall so they'll get two more chances to damage my stuff if I choose to take that chance.