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I got the R/T up on ramps and changed the oil today to get ready to cruise on out to the Dream Cruise. Got the belly pan off and my 13mm six-point socket didn't want to fit on the drain plug. So I wiggled it a bunch and got it on, though I didn't remember buggering up the head of the drain plug. Hmm.

Then the plug was so tight I finally had to use a 1/2" breaker bar to get it off. I didn't remember putting that much grunt on it before as I wouldn't want to strip out the threads. Weird.

Then I dropped the filter (literally - It slipped and I dropped it in the drain pan - I hate it when that happens). I fished the Mopar filter out and then it out and then the light-bulb came on: The dealer changed the oil when they did the timing chain recall! I always use Pure 1 filters and that's what reminded me. That explains why the oil was nearly a quart low, too.

So it just verified what I already knew; don't expect too much from some dealers. That led me to re-inspect the bolts around the timing chain end of the motor and they all looked okay. I could tell a wrench had been on them but nothing was mangled. The fan motor connector had been re-attached properly, too (I know that gets missed on this job sometimes). The TC job was a bit over 1000 miles ago and it's been running fine with no leaks, so I think the repair was okay except for the oil change part. I am glad to get that oil and filter changed and Mobil 1 back in, though.

So I touched up the burrs on the corners of the drain plug with a file and sprayed some matching silver paint on it. It's fine for now and I'll probably buy a replacement one of these days.

Anyone have similar dealer oil change experiences? Makes me wonder if the mechanic that did the timing chain R&R handed the car off to a low-level grease monkey for the oil change.

Bill
 

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My wife took our Jeep GC to the dealer and had the oil changed once. Then when it came time to change it again, I couldn't get the plug to budge without seriously risking damaging it. I drove it to the dealer and told them whoever tightened up the plug way over torqued it and damaged it. I not only made them loosen it, but also had them give me a replacement plug. I vowed to do my own oil changes religiously from now on. The only reason my wife took it to the dealer in the first place was because it was in the dead of Winter. I guess I'm just going to have to freeze my ass off next time to know it's done right.
 

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The only work my local dealer has done to my car was PA state inspection every year and the battery & cable recall. I have done all my own oil changes and plan to do that with my 2015 too.
 

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My dealer didn't even change the oil after my timing chain recall, and I didn't realize it until I had already put 300 miles on the car. They claim that they drained and refilled the oil with new but did not change the filter, so I got the Mopar filter that they already billed Dodge for and added 7 fresh quarts of Mobil 1. It was only after I transferred the oil from my drain pan to my holding tank that I realized that they had not even touched the oil.
 

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I've seen it all, working in dealerships.

In the late 80's the 4.0 I6 in most Jeeps went from an SAE to metric thread. The metric filter would seem thread on to the sae of adapter....then blow the filter off 10 miles later....that was a great summer, bein a parts guy sold a buncha long blocks :p
Ive seen drain plugs double gasketed. and blow oil all over the floor. Seen lube monkeys drive off the sides of racks, and drop em off lifts. One guy dropped a Renault from so high up, it was on it's roof when it landed!

The guys they employ at dealerships for oil changes only make less than a burger flipper.

So, yea, I been doin my own oil changes my whole life....
 

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dealerships employ flat rate mechanics, what do you expect? :slap:
 

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My dealer didn't even change the oil after my timing chain recall, and I didn't realize it until I had already put 300 miles on the car. They claim that they drained and refilled the oil with new but did not change the filter, so I got the Mopar filter that they already billed Dodge for and added 7 fresh quarts of Mobil 1. It was only after I transferred the oil from my drain pan to my holding tank that I realized that they had not even touched the oil.
I would have gone in and flipped out on them not for not doing it but for LYING to me.
I'd have left with something for my troubles. They owe you 7 qts. of oil.
 

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Suggest a fumoto valve for your next oil change. I've had one on the magnum for many years and will add it to the challenger on my first change (which I will do myself). Makes an oil change quick and pretty clean. Recommend getting the valve with the nipple to attach a hose and direct the oil to your container.
 

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except for warranty work I don't let the dealership touch my car
 
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And to further elaborate on IDMT's post.. Depending on the warranty work I STILL
won't let them touch it.. When I heard about the door handle recall I made them order
the replacement handles and I changed them at home. They told me "You can't do that"
and I said "Would you like me to have someone from Chrysler Corporate call you and
tell you otherwise?" :)
 

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^^^^well I don't feel that dealerships are somehow inherently inferior in their quality (even though some actually are). My beef with dealerships is that they are just overpriced. A synth blend oil change and tire rotation at my local Dodge dealership is $75. I can get that same level of service at NTB, Firestone, Tire America, Dobbs etc for $40, without an appt, and be done in an hour. Dealerships are simply overpriced with no better service or quality
 

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I was getting my last free oil change at the dealer (they "gave" me three) and this time I was right there watching the guy begin to pour the wrong weight Pennzoil Ultra into my SRT. I looked at him and said it uses 0W-40. He said well this is just lighter oil, and I told him to drain it out and pour in the right oil. Really. :eek:rder:
 

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By the time the dealer finally got me in for the timing chain swap, I was kind of paranoid about letting them do it, as they had messed up my window switch bezel when they changed the window motor out, then they messed up the vinyl on the door handle when they replaced the bezel. Everything seems ok after about 1000 miles after the TC change. It does run better than it did before it went in, as it was "just about to go", according to the service tech. They did change the oil and filter, BTW.
 
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