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Discussion Starter #1
Can any dealership tech tell me the benefit of having your Challenger serviced at the dealership vs doing it yourself?
 

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If it's like mine, the benefit would be oil filters installed over old O-rings with the result being a decorative oil spray all over the vehicle. Yay!
 

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They will do any software updates while it is in for service. I have seen this on my bill several times for the Challenger and my Ram truck. That is something you will not be doing at home.
 

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If your car is still under warranty, they will have a record of your dealer maintenance. This would be especially helpful if you had to file a claim. The down side is that dealer work is very expensive.

If you do your own work, you will have to keep receipts to prove that the required maintenance work was done.
 

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And in addition to the receipts you have to make sure you dont miss any required or even recommended service or that might give them an out if something big happens.


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Discussion Starter #7
Thanks for the info. That all makes sense. Regarding the updates, I own a 2016 Shaker RT. It only has 6000 miles and I has updated on it's own twice. Maybe this is a Uconnect feature? Are there different updates the car needs?
 

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If you do your own work, you will have to keep receipts to prove that the required maintenance work was done.
If you do your own work, who gives you the receipt?

If you're talking about the purchase receipt, how do you prove the oil went into your car?
 

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Also, with the dealer (assuming you have a good dealer), they'll give you more on trade because they can call it a "certified" used car.
 

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Thanks for the info. That all makes sense. Regarding the updates, I own a 2016 Shaker RT. It only has 6000 miles and I has updated on it's own twice. Maybe this is a Uconnect feature? Are there different updates the car needs?
The UConnect updates are different than the flash updates to other parts of the car. Like the PCM and TCM updates that are sometimes needed, and sometimes make things worse.
 

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Documentation. Doing "at home" service, without documentation, could put you in a situation where a warranty issue is denied because of "neglect".

"Neglect" is the actual word FCA will use in denying a claim.
 

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Can any dealership tech tell me the benefit of having your Challenger serviced at the dealership vs doing it yourself?
You get to pay more for it... :11:
 

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Documentation. Doing "at home" service, without documentation, could put you in a situation where a warranty issue is denied because of "neglect".

"Neglect" is the actual word FCA will use in denying a claim.
Anything other than doing it at the dealership will give FCA ammo to deny your claim.
 

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If you do your own work, who gives you the receipt?

If you're talking about the purchase receipt, how do you prove the oil went into your car?
I have said this all along. People say they have all the receipts, means nothing. No way to prove the work was actually done or even purchased for the car in question. We can only hope they are being truthful.
 

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If you do your own work, who gives you the receipt?

If you're talking about the purchase receipt, how do you prove the oil went into your car?
Here's what I do:
>print a page from the maintenance schedule
>put the date and mileage and what service performed
>attach copy of receipts / invoices for supplies I purchased

I keep physical files of the maintenance records - that's the proof.
 

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That's good Hal.

I've used a composition notebook before and write every single thing I do in that book on its own page in a neat format with the date, mileage and what was done. At the bottom of the page, gluestick any receipts you may have for that service. Everything stays nice and organized and they will accept this as proof of service.

You can also register your car at mopar.com and log your services there.


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If you do your own work, who gives you the receipt?

If you're talking about the purchase receipt, how do you prove the oil went into your car?
Here's what I do:
>print a page from the maintenance schedule
>put the date and mileage and what service performed
>attach copy of receipts / invoices for supplies I purchased

I keep physical files of the maintenance records - that's the proof.
Won't work according to Mopar. I called and asked, and unless the service was recorded officially, you can't prove that what you bought went into the car.

Obviously he's unaware that they have to perform an oil test before they can claim neglect, but then what's the point of saving receipts.
 

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I took pictures of oil change. Pictures will have date in metadata as well. Receipts and pictures are the best you can do if you do your own maintenance. Document as best you can. A Guy
 
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