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Discussion Starter #1 (Edited)
I will start by posting the video below.


Now, went to the dealer and was told "Thats normal". Right. It sounds like sh*t. So, today went and spoke, nice like, to the GM at the local Dodge dealer. He told me "Time to get Chrysler involved". So, I am thinking , that along with the nasty wheel hop I pointed out, the ticking will be pointed out. Has any one on here ever gotten a bunch of the Challenger owners together and complained in a letter? If I can get an email address of someone at Chrysler would anyone help me pled the case?


Videos of me and the "tick"


Thanks,

John
 

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Had the tick when I first brought mine home. 2016 5.7 Shaker. Took her in for first oil change at 800 miles , no more tick. I'm at 3k miles and had a 2nd oil change around 2k and still no tick. I wonder if the oil from the factory was the issue. My dealer knows I had the issue so it's on the record but it's gone for now. Go figure. Hope you resolve your tick.
 

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Are you using a synthetic oil? If not, switch and see what happens. My 2009 SRT came with Mobil 1 from the factory and I have used it since then with no Hemi tick.
 

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I will start by posting the video below.

Hitler reacts to the ticking noise on his Challenger R/T - YouTube

Now, went to the dealer and was told "Thats normal". Right. It sounds like sh*t. So, today went and spoke, nice like, to the GM at the local Dodge dealer. He told me "Time to get Chrysler involved". So, I am thinking , that along with the nasty wheel hop I pointed out, the ticking will be pointed out. Has any one on here ever gotten a bunch of the Challenger owners together and complained in a letter? If I can get an email address of someone at Chrysler would anyone help me pled the case?


Thanks,

John
Hi John,

Sorry to hear about your concerns with your vehicle! If you would like to PM our page with your VIN and more information I'd be happy to document them in a case so we have them on file. I can also pass your message along to the Dodge brand for internal review.

Andrea
Dodge Social Care Specialist
 

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I had the Hemi tick when I bought my R/T new. Changed oil early (can't remember the mileage) to Mobil 1 with regular Mopar filter (#899) and it sounded quieter right away. After a few hundred miles it got even less... and eventually went away completely within the first couple of thousand.. I have 10K+ miles on the car and have had a second oil change done (again, Mobil 1 and #899 filter) and the tick continues to be gone. Every now and then if the car sits for 3-4 days I get a little bit of the tick but it soon goes away after the car gets up to normal operating temp. I'd do an oil change with Mobil 1 and Mopar filter and see if yours gets any better (like Cuda340 suggested). I'm thinking it will. Good Luck.
 

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using lucas upper cylinder lubricant each fill up and AMSOIL's Signature Series 0W40 got rid of my hemi tick
 

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That would be great if the oil would cure it. I had a little tick on my 14 but really more of the sewing machine sound, did a change with Mobil 1 and 899 filter and no change for me.

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IAmAWild1 had a long thread on this. She went through quite an ordeal and lots of work on her car. Bottom line though was that Dodge says the tick is normal and will do nothing. She finally found a fix at her expense. New aftermarket adjustable push rods and lifters. So you might want to save yourself lots of time and grief and either live with it or pay for an aftermarket fix.
http://www.challengertalk.com/forums/f188/dear-dodge-cares-289906/
 

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For M6 only, can't be used with automatic and 5.7.

IAmaWild1 was also told by Dodge to use 0W-40 in her M6 Shaker but it did nothing for the tick.


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Why the heck would it matter if it is a M6 or A8? How is the oil in the motor going to be affected? :dunno:
 

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Why the heck would it matter if it is a M6 or A8? How is the oil in the motor going to be affected? :dunno:
The MDS in 5.7L they say will only work with 5W-20 oil, no MDS with M6. The 6.4L MDS must be different to work with 0W-40.

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The MDS in 5.7L they say will only work with 5W-20 oil, no MDS with M6. The 6.4L MDS must be different to work with 0W-40.

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Yeah I know the 5.7L takes 5w-20 which I believe is the case regardless of M6 or A5/A8. As far as I know all 6.4L take 0w-40 regardless.
 

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Discussion Starter #16
Not so sure about that.

IAmAWild1 had a long thread on this. She went through quite an ordeal and lots of work on her car. Bottom line though was that Dodge says the tick is normal and will do nothing. She finally found a fix at her expense. New aftermarket adjustable push rods and lifters. So you might want to save yourself lots of time and grief and either live with it or pay for an aftermarket fix.
http://www.challengertalk.com/forums/f188/dear-dodge-cares-289906/
I have built cars in that past. Building cost money; many times, unexpected. For a month old car to do this? Nope. Not going to put up with it. The tick is localized to the passenger side and it is the tappets. So, took the car in AGAIN today to the dealer. I got to say they are nice. But then, "Sounds like a Dodge problem" comming from the Dodge dealer? Really? Anyways, got a claim number now for a few things.

Started off by driving the car off the lot after a 5 hour bus ride up north to pick it up. Break rotors started to fail on the way home. Actually had to stop in the middle of nowhere to have another dealer look at it. Of course they did not have the parts to fix it. So, limped it back to Nashville. Took it the shop, kept a smile on my face. All rotors replaced. Thats great. 2 days down on the 30 days of being with out the car on the TN Lemon Law.

Took the car out on the I-40 here in Nashville, hit some pot holes. Driver side door flex ( actually due to it being a unibody as a 68 Camaro I had did this and needed bushings ) causes it not to line up at the rear of the door and sit anywhere from a 1/4 inch to maybe 3/8 high. Also, fender wely gasket not lined up right ( those are in place to stop water from getting back in the jamb ). Showed that to the dealer, delaers choice if it gets fixed right away or if it something that has to be investigated. Funny thing, took one of the sales man out on the lot and 4 out 5 of the challengers and all of Chargers.. same damn thing. That means, once the car settles in real good and gets some miles on those crap body bushings on the crap assembly, its going to get that sag you can see on some of the older mopars like the Dart I used to have. Again, thats a NOPE on a 1 month old car. Not sure how long that will take, goes in the folder as days with out the car I am paying on.

Transmission CLUNK. Now I find this real funny. 1 month old. Followed the "BREAK IN" which is in the book but every service person has said up to now is not required. Sometimess clunks shifting from 1-2-3. I have the m6. Yeah, it could be argued I need to rev it up on shift just a bit like a truck, it does it to often for me to like. Made note of it, put it on the case.

Wheel hop. OMFG. This thing hops like it want to blow up!. Took it to my buddies shop and could flex the rear cross member using HAND pressure. It is a 400TG engine. What the hell did they think? Seems like the ingine was dropped in after the rear was designed for something else or maybe they saved 5 bucks on the bushings. Again, when the add shows the car laying scratch and it does this? Sorry, thats not a race condition, its a poor design. Can it be fixed? Sure, spend money on after market, time out of the car, etc. It's 1 month old. Thats not going to happen. Again, put on the claim. I'll take it in and drop it off every day if I have to hit that maginc 30 day number. This is a joke.

The wheel hop has also brought on the whine. I bet thats going to be nice when the pumpkin goes belly up at 36001 miles. Again, NHTSA complaint already on file for that. The best part, you know what one of the selling point for the Demon is? "We got rid of wheel hop". Right. So you know you f&cked the duck on that right? I mean, it all over the place. "Buy this cause we fixed that janky rear cross member with electronics". Sure you did. I can not wait to start seeing complaint of twisted up IRS / Drive shafts; assuming of course. no body gets hurt by the car pole vaulting on the drive shaft first.

Uconnect. Its nice, when it does not glitch. It glictches often for me. So whats that, a few days for that to be replaced? Right. The car cost a bit of money. I am ok with a few "Well its new, lets just fix that loose nut from the factory". That is not what this is. I am not going to ignore the fact that this car is NOT built for the drive train. Ticking lifters, even if it is VVT? Nope. Using the factory installed oil. Does that mean replace it on my own with out using the 4 free oil changes ( not two as the person that sold it to me said who also told me sorry about your luck on the failed rotors on the way home ). Nope. This is Janky.

Again, this is a new car. I am filing 3 NHTSA complaints today. I found some other posters in other forums who did the same , although another year model, where they had the whole crossmember fall out. So far Dodge has had to buy back trucks, been sued over lying about smog. How many of these cars break due just being a lemon but get looked over in the rush to buy some after market thing and slap it on. Thats what you do to make a car better. At this point I would be happy if it performed as advertised ina safe manner. I have seen rear end where the springs bind up. Not from the new cars, modeded out poorly cars. This is not a modded out used car. It has 1143 miles on it.

Manager at the dealer actually told me "Oh they bought a guys RAM back because it just would not ride smooth." Called and told that to the Customer service person when trying to get the claim going "Oh no, thats not how this works. We dont do that." I asked them "Well what about the lemon law?". Sir this is the first time we have heard of it. The other dealer visits dont count." Now thats funny cause the TN law says it does. It very, very much does matter.

Anyways, thanks for the suggestions. I know you guys love your rides. I love the idea of the car. Could not be more disappointed in it. In summing it up, if the car SMELLS wrong it is going in for inspection for the day. I figure it'll take me a few months to prove that
1) DODGE could give a hoot now that they got the money.
2) A bit of SEO and complaints can give them a bit of a BAD time.
3) Signs posted along the way to a few dealerships stating DONT FING DO IT might prove to make a point.
4) That if they do offer to fix it it'll be using the same poorly desinged parts. Which I will end up showing right back up. Takes 3 attempts to fix before its a lemon. And the inspection does NOT have to be by Dodge. Any ASE cert tech can do it.


By the way, have Mopar Stage 1 springs for sale. New in the box. They'll not be usaed. Dealer will not buy them back even though still new. Strut tower brace as well once it shows up in the mail.

Going to go back to driving my 1996 Toyota. Its a piece of junk and has been to the shop less than the one month old 44000 dollar challenger.

John Teasley
Nashville TN
Dealers : Stinnet in Newport, TN
Dealers : Rocky Williams in Mount Juliet.

I'll post the NHTSA complaints shortly.
 

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Discussion Starter #17
Thanks For the Offer But..

Hi John,

Sorry to hear about your concerns with your vehicle! If you would like to PM our page with your VIN and more information I'd be happy to document them in a case so we have them on file. I can also pass your message along to the Dodge brand for internal review.

Andrea
Dodge Social Care Specialist
Well, it took all day to file a claim. And based on what I was told, its sure file a claim, we will look at it, and say "Oh look at me! its normal". Sorry, that crap is not going to fly with me. I have filed my claim and am tracking the days its already been in service. the lack of offer of a tow when the rotors started to fail on the way home from the lot, etc.

I am going by the folowing :

https://www.tn.gov/commerce/article/consumer-lemon-law

That wheel hop alone falls under "Substantially impair". But anyways, sure you are a nice person doing SEO / Social media damage control. I have worked in hosting, I get it. But this, its not going to fly.
 

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Sorry you are having so many issues with a new car that shouldn't be there!

Back in 13 I had a 5.7 that developed a not normal(dealer term) very loud clicking/ticking sound after it's first oil change. I changed the brand and type of oil, no change. They replaced lifters, no change. Then I had a oil leak they couldn't find, that left the cabin with a constant burning oil smell. I emailed Pietro Gorlier @FCA [email protected]. I have no idea if this email is still good or not. But 1 day later I heard from Corp Customer Serv.. End of story they offered to replace engine or car. I took possession of a new 14 R/T in 4/14 at NO Cost to me. It never had any ticking noise. You have to have the dealer/Serv Mgr behind you, which I believe helped my case greatly. Others have had their engine replaced. So it can be taken care of. Makes no sense to me why they would turn a new customer off for life. Don't give up! My whole process from beginning to end took 9 months. Good luck!
 

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Sorry to hear about your troubles. I posted this in another chat about my experience with my '14 RT. From the moment I got the car it pulled to the right, the inner fender liner was curled up and rubbing the tire, would knock hard during downshifting (auto btw) and two sets of brakes and rotors in he first 5k miles. The first time I had the car hand washed the manager called me over to show me a circle on the hood the size of a basketball of where something was buffed out. I got a flat after a year and the jack failed while halfway jacked up.

Long story short, The dealer completely replaced the rotors and calipers and inner fender liner but the car would continuously pull to the right. People kept asking me how could I be so patient with all this happening. I said I had already done everything I needed to for this car to fall under California Lemon-Law and if they can't fix it, well then I'll get a new one. So, after 2 years and about 12-15 alignments later they came to me with those inevitable words "your car needs an alignment and we can't do it under warranty anymore". I almost fell out of my chair laughing. I filed a claim hat day and within about 30 days I had a check for every red cent I put into it for 2 years and drove away in a new '16 SP.

Moral of the story, be patient, be positive and be polite to them on the phone, and be sure to do what you gotta do to fall within the TN Lemon Law and know that you'll be taken care of. I did find FCA to be very easy to work with and the fact they have access to all the service reports makes it that much easier. All I had to do was make the call. I hope your buy back goes just as smooth.


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