:fight:
So I pulled the trigger on a Procharger and ordered it from Speedlogix. So far I am a little disappointed with the follow-up after 11 days from the date of order there is no ETA, tracking # or follow-up after placing 3 calls to Speedlogix. Last two calls they promised to call back and nothing. I completely understand if Procharger is behind and they have an estimated ETA, but for Speedlogix not to call back after promising they would even if they don't have an answer is kind of poor. As I have worked in a retail or sales management environment for 15 years I know communication is the key to making sure your customer service is second to none. As well as follow through when you say you are going to do something.
Hoping I get an answer soon.......
<Admin Edit: secondary vendor comments removed>
So I pulled the trigger on a Procharger and ordered it from Speedlogix. So far I am a little disappointed with the follow-up after 11 days from the date of order there is no ETA, tracking # or follow-up after placing 3 calls to Speedlogix. Last two calls they promised to call back and nothing. I completely understand if Procharger is behind and they have an estimated ETA, but for Speedlogix not to call back after promising they would even if they don't have an answer is kind of poor. As I have worked in a retail or sales management environment for 15 years I know communication is the key to making sure your customer service is second to none. As well as follow through when you say you are going to do something.
Hoping I get an answer soon.......
<Admin Edit: secondary vendor comments removed>