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Upgrade SW issues with RER radio

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Moderators - please do not move to Audio section.

I have posted several posts on the "Software updates for MyGig radio" thread in the audio section. Thought that if I start a post here, someone might be able to help me.

Problem is with updating from SW 9.706 to 9.713, then 9.807, and 2.404. Followed the instructions and thought I had upgraded to 9.713, but the radio is all screwed up. Only can hear music on Sirius, then only once in a while. No AM, FM, or HDD music. Looking for someone with experience with these upgrades to help me out.