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I have a 2017 scat pack just had to have the water pump replaced at only 15,000 miles. After I got it back the next morning I check the engine coolant it was a little low took the cap off the reservoir and I noticed some shavings inside understanding when the bearing goes bad that lets the impeller rubbed the housing it's made of plastic so that throws shavings through the cooling system.ask the dealership about possibly draining it refilling with fresh coolant they told me Dodge wouldn't pay for that to be done.don't sound right the water pump created that problem and Dodge is just going to leave customers hanging with shavings in the cooling system.
 

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I'm no expert but I would think as part of a water pump replacement under warranty if the coolant had signs of water pump impeller or block metal debris in it this would require the coolant be drained, the system flushed, and then refilled with fresh coolant.


Even with no professional auto mech training/education when I replaced a water pump in a car and I did a fair number of these if I saw signs of water pump impeller contact with the block if I say any signs of debris in the drained coolant I would have thoroughly back flushed the cooling system before installing the new water pump and T-stat.


I would argue that in not doing this constitutes a to put it bluntly a half ass repair that leaves the engine and its cooling system more prone to problems like overheating or premature water pump seal failure, possibly even catastrophic engine failure.

The dealer owes you are a reasonable degree of care, skill, and experience in working on your car. To return the car to you with debris from a failed water pump in the coolant is clearly a sign you didn't get the reasonable degree of skill, care and experienced to which were you entitled.
 

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I'm no expert but I would think as part of a water pump replacement under warranty if the coolant had signs of water pump impeller or block metal debris in it this would require the coolant be drained, the system flushed, and then refilled with fresh coolant.


Even with no professional auto mech training/education when I replaced a water pump in a car and I did a fair number of these if I saw signs of water pump impeller contact with the block if I say any signs of debris in the drained coolant I would have thoroughly back flushed the cooling system before installing the new water pump and T-stat.


I would argue that in not doing this constitutes a to put it bluntly a half ass repair that leaves the engine and its cooling system more prone to problems like overheating or premature water pump seal failure, possibly even catastrophic engine failure.

The dealer owes you are a reasonable degree of care, skill, and experience in working on your car. To return the car to you with debris from a failed water pump in the coolant is clearly a sign you didn't get the reasonable degree of skill, care and experienced to which were you entitled.
I agree with you. I am thinking about taking it back to the dealership and talking to the owner about it.
 

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I have a 2017 scat pack just had to have the water pump replaced at only 15,000 miles. After I got it back the next morning I check the engine coolant it was a little low took the cap off the reservoir and I noticed some shavings inside understanding when the bearing goes bad that lets the impeller rubbed the housing it's made of plastic so that throws shavings through the cooling system.ask the dealership about possibly draining it refilling with fresh coolant they told me Dodge wouldn't pay for that to be done.don't sound right the water pump created that problem and Dodge is just going to leave customers hanging with shavings in the cooling system.
Where is a Dodge care specialist when you need them?
 

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There is 2 gallons of coolant listed on the work order from when mine was replaced at 14K miles.
My work order States replaced water pump topped off engine coolant. For all I know they recycle the engine coolant. Did you notice any shavings in your reservoir?
 

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My work order also states replace coolant and thermostat. I also remember the tech telling me that they had to flush the system because there was shavings in the reservoir...
 

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My work order also states replace coolant and thermostat. I also remember the tech telling me that they had to flush the system because there was shavings in the reservoir...
Did your water pump also go bad?
 

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Did your water pump also go bad?
Yep at 26k miles. Didn't fail but was making the grinding noise...
The service department that you took yours to don the right thing by going ahead and flushing the system out. The service department I took mine too just did a half-assed job and left me hanging with the shavings in the cooling system and told me Dodge wouldn't pay to have it flushed out just don't sound right.
 

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The service department that you took yours to don the right thing by going ahead and flushing the system out. The service department I took mine too just did a half-assed job and left me hanging with the shavings in the cooling system and told me Dodge wouldn't pay to have it flushed out just don't sound right.
I'm one of those few fortunate one that has a great Dodge dealer and service department. They even gave me a loaner while the work was being done...
 

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Well I'm a bit over 55k almost 30k miles from the first water pump failure and I think it's failing again! I noticed some engine noise last night and again this morning. I just started the engine and popped the hood and I'm hearing the same grinding noise from the water pump as last time just not as loud. Could just be the beginning of the road to failure SMDH. I'll have to make an appointment next week to get it checked out.
 

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It’s really not difficult to do. I have never done any mechanical work on cars before I got my challenger except for oil and plugs. Recently I put on ported heads, headers, cam and pushrods by myself. Before that I put on a cat back and some other stuff.

The water pump can come off in two hours. I replaced mine a couple of weeks ago. You can do it.


Sent from my iPhone using Tapatalk
 

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I'm a service advisor at a Volvo dealer, and although it's not Dodge, I can't imagine they would give you a hard time about a drain & fill, unless they are real *******s. They should be able to write that off as part of the needed repair, no problem. I'm sure they would not cover the flush, but certainly the drain & fill.
 

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Obviously this is a problem with these cars. I had mine replaced with a little over 11K miles. It appears with all the consistent problems that the Challenger has, Chrysler is perfectly okay with half doing a job or leaving a customer hanging when something goes wrong. I have had other issues, such as the back up camera and the radio. The radio has been replaced three times and still no fix. The last software update wouldn't take and no one seems to know the answers for solving any of this. In fact, there are multiple owners in a local car club here that are seeking legal representation due to the lack of effort put in on Chrysler's end of things. I will post an update on how things pan out for them.
 

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I bought my 2017 Challenger R/T Scat Pack Shaker back in April with only 2,700 miles on it. I started noticing a noise that sounded like the water pump three or four weeks ago and took it to the dealer for a replacement today with only 5,300 miles on the car. It's still under warranty, but it sure seems like a common issue with low mileage Challengers. I'm hoping this isn't an ongoing issue or that any damage has been done before having this one replaced.
 

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Welcome to Challengertalk ;) Well, that sucks, but good warranty covers it. Hopefully the last water punp you'll need

A Guy
 
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