[15RT]

When I started shopping my Scat Pack in July I started with my local dealer. I was ready to order in mid August (and did with another dealer) Long story short, he low balled my Mustang trade by about $2000 under KBB because he didn't want to be "stuck" with a RWD car heading into the winter months.

Today, he still has the same 5 2014 Challengers that were there at least since July (IIRC an Ivory 100th anni., a blacktop, an RT and 2SXTs). And now also has a 2015 jazz blue RTC, 2 base RTs an SXT and a sublime Scat Pack.

I went by there about 3-4 weeks ago when they got the SP (I hadn't seen sublime before so I stopped in). There was a guy there with a 2011 toxic orange checking it out. Since he wasn't interested in buying it that same day, they wouldn't let him test drive it. OK, I get that, they don't want to accumulate miles on it, but they wouldn't even start it for the guy.

The 100 anni. is in the showroom and has been for at least 4 months, the SP is outside by the front door of the dealership and all the other Challengers are socked away on the back lot... But there is a 2011 Camaro LT out front on the roadside.... and they didn't want to get stuck with my Mustang?

I would have wanted to keep my business in town, but are these guys selling Challengers or collecting them?

 

[Yellow Jacket 2012]

When I started shopping my Scat Pack in July I started with my local dealer. I was ready to order in mid August (and did with another dealer) Long story short, he low balled my Mustang trade by about $2000 under KBB because he didn't want to be "stuck" with a RWD car heading into the winter months.

Today, he still has the same 5 2014 Challengers that were there at least since July (IIRC an Ivory 100th anni., a blacktop, an RT and 2SXTs). And now also has a 2015 jazz blue RTC, 2 base RTs an SXT and a sublime Scat Pack.

I went by there about 3-4 weeks ago when they got the SP (I hadn't seen sublime before so I stopped in). There was a guy there with a 2011 toxic orange checking it out. Since he wasn't interested in buying it that same day, they wouldn't let him test drive it. OK, I get that, they don't want to accumulate miles on it, but they wouldn't even start it for the guy.

The 100 anni. is in the showroom and has been for at least 4 months, the SP is outside by the front door of the dealership and all the other Challengers are socked away on the back lot... But there is a 2011 Camaro LT out front on the roadside.... and they didn't want to get stuck with my Mustang?

I would have wanted to keep my business in town, but are these guys selling Challengers or collecting them?

They sound like people I wouldn't give my money too either. Let them sit on those cars for another season as the prospective buyers won't want to buy THEIR rear wheel drive Challengers going into winter either.
Let me guess they told you "the market is getting soft" for your Mustang at this time of year?

 

[15RT]

They sound like people I wouldn't give my money too either. Let them sit on those cars for another season as the prospective buyers won't want to buy THEIR rear wheel drive Challengers going into winter either.
Let me guess they told you "the market is getting soft" for your Mustang at this time of year?

Pretty much word for word. And where I took my business they offered me about $200 under KBB at the time i ordered, which by the time I took delivery was about $300 over book and was honored as a done deal.

 

[JohnnyQuaaludes]

As I have always said most dealers are dirtbags
and a few dealers are OK............JQ

 

[Yellow Jacket 2012]

As I have always said most dealers are dirtbags
and a few dealers are OK............JQ

I've always wondered why and when did the car sales business become such a slimy enterprise?
What other high ticket items have such tactics?
It's a circus like atmosphere.

 

[rk_house]

I've always wondered why and when did the car sales business become such a slimy enterprise?
What other high ticket items have such tactics?
It's a circus like atmosphere.

I know what you mean. I'm almost 55 and I'm still looking for one honest dealership. I think I've bought around 12 new cars since my first new car purchase, a 1984 Camaro Z28 5L HO that I bought when I was 24, including my most recent 2014 Challenger SXT. So far, I've never bought more than one car from any dealer.

There was one dealership that was pretty decent with me. Wasn't pushy and didn't try any of their usual stupid tricks, although, they did low-ball me on my trade, though. I think that I probably would have went back to that dealership a second time, but it went out of business shortly after. I don't get it. I remember my Dad going to the same dealer over and over again when I was young.

I really don't understand the logic of trying to maximize their profit on a single sale. Wouldn't it be better for them to treat a customer fairly and have them come back and recommend the dealer to their friends? In my case, I intend to buy a Dodge SUV next year, but I won't be going back to the dealer that I bought my Challenger from. I'll be driving out of town, for that. Only to find another dealer I don't like, I suppose.

Within the first two weeks of buying my Challenger, I had four people come up to compliment the car and ask me about it. I told them all how much I loved the car, but couldn't recommend the dealership that I bought it from. How much does that kind of bad word-of-mouth cost a dealer in future sales?

 

[JohnnyQuaaludes]

I agree that MOST dealers suck
I have been buying New cars since 1984 (13 New cars}
And everytime the sales person you have bought it from is not there anymore
Best too shop around and hell with the local dealer since most will still
not come down much on Msrp.
I rather shop and drive 100 - 200 miles and save a few thousands instead
of giving my local dealer a sale and getting screwed.......JQ

 

[Jbs$]

Remember, you can do business with anyone, even someone that you don't totally trust, so long as you stay focused on the "out of the door net cost". This way, it doesn't matter how the Dealer moves the value of your trade or the new car around, the true cost to you is kept in plain sight.

 

[mixiao]

https://www.youtube.com/watch?v=1B2Qm2_zMow

They get trained to screw people.

 

[hunttriumph1500]

When I started shopping my Scat Pack in July I started with my local dealer. I was ready to order in mid August (and did with another dealer) Long story short, he low balled my Mustang trade by about $2000 under KBB because he didn't want to be "stuck" with a RWD car heading into the winter months.

Today, he still has the same 5 2014 Challengers that were there at least since July (IIRC an Ivory 100th anni., a blacktop, an RT and 2SXTs). And now also has a 2015 jazz blue RTC, 2 base RTs an SXT and a sublime Scat Pack.

I went by there about 3-4 weeks ago when they got the SP (I hadn't seen sublime before so I stopped in). There was a guy there with a 2011 toxic orange checking it out. Since he wasn't interested in buying it that same day, they wouldn't let him test drive it. OK, I get that, they don't want to accumulate miles on it, but they wouldn't even start it for the guy.

The 100 anni. is in the showroom and has been for at least 4 months, the SP is outside by the front door of the dealership and all the other Challengers are socked away on the back lot... But there is a 2011 Camaro LT out front on the roadside.... and they didn't want to get stuck with my Mustang?

I would have wanted to keep my business in town, but are these guys selling Challengers or collecting them?

I know what you mean, I was at that same dealership about a month ago before I left for Korea, what a joke!

 

[gchallenger]

I love cars, but hate the hassle of the dealer. They low ball your trade, do not want to come off the price, they play the numbers game. When I worked out my wife's last car deal I called every Acura within 300 miles of me and got the best price. Took it to my local dealer and the sales manager said there was no way they would match that price as he did not think I would drive 200 miles for the one I found, well he was wrong.

I watched a 2014 Challenger in Atlanta sit and sit and sit on their website. I called them and made a fair offer on it and they were like oh we can't sell it for that and really acted offended I made an offer. Well about a month later they called me and said they would sell it for that price, I said I was no longer interested in buying from their dealership.

If I have to work hard from a dealer to get a fair deal I make sure they work as hard as I do and they probably do not like me after I leave. That being said I will be the first to post a positive review online and share with my friends/family as long as I was treated fairly and got a decent deal.

 

[SublimeHusker]

When I started shopping my Scat Pack in July I started with my local dealer. I was ready to order in mid August (and did with another dealer) Long story short, he low balled my Mustang trade by about $2000 under KBB because he didn't want to be "stuck" with a RWD car heading into the winter months.

Today, he still has the same 5 2014 Challengers that were there at least since July (IIRC an Ivory 100th anni., a blacktop, an RT and 2SXTs). And now also has a 2015 jazz blue RTC, 2 base RTs an SXT and a sublime Scat Pack.

I went by there about 3-4 weeks ago when they got the SP (I hadn't seen sublime before so I stopped in). There was a guy there with a 2011 toxic orange checking it out. Since he wasn't interested in buying it that same day, they wouldn't let him test drive it. OK, I get that, they don't want to accumulate miles on it, but they wouldn't even start it for the guy.

The 100 anni. is in the showroom and has been for at least 4 months, the SP is outside by the front door of the dealership and all the other Challengers are socked away on the back lot... But there is a 2011 Camaro LT out front on the roadside.... and they didn't want to get stuck with my Mustang?

I would have wanted to keep my business in town, but are these guys selling Challengers or collecting them?

This posts sounds awfully familiar. Especially the bolded part. I started out in the market for a Jeep, even going so far as signing the papers until they sold the Jeep I bought to someone else. Moved on to a sublime green Scat Pack Challenger they had, they wouldn't let me do anything but sit in it without signing papers. I walked out, stopped responding to e-mails and calls.

Went up to another dealer 50 miles away that had a sublime Scat Pack optioned identical to what I would order in transit, told them I wanted that car. I was trading in a 2003 Ford F-150 Harley Davidson Edition, KBB even for the worst possible condition was $11-14K, they offered $7K because they "didn't want to be stuck with a supercharged RWD truck going into the winter". Obviously that excuse is at the top of the dealer-speak handbook.

By the time I was done negotiating, I ended up getting more for my trade than I was expecting and paid invoice on the Scat Pack. When it arrived the next week, they handed me the keys and let me drive it around awhile before finishing up the paperwork. It started poorly but all is well that ends well. Ended up with a perfect car and a great dealer.

The "RWD in the winter" line absolutely killed me because I got it twice from both dealers. Surely the majority of cars on the road and on lots are rear wheel drive cars, it isn't like RWD is a rare breed. I drove that truck through 8 straight winters and never so much as spun a wheel. Anything to make a buck I guess.

 

[NoCoHc]

Had a very similar experience with my local dealer. This dealership is literally within walking distance of my house and is where I bought my 2013 Ram from. The goofy saleslady told me they couldn't go below MSRP on a Scat Pack. Shopped around and got the car for a few hundred under invoice and they gave me a fair deal on my trade. The best part of the deal was the financing office. Told the guy what interest rate I would pay based on what I knew my credit union would offer and he beat that and didn't even bother trying to upsale me on a bunch of extra bs like warranties, gap insurance, etc. The place I bought the car from actually doesn't have the best reputation. The guy that owns it is known as "Dealin Doug" and seems like your typical car salesman, but in my case at least it was a fair deal and a pretty smooth buying process.

 

[BlkSEbase]

Small dealer, treating it like it's his personal garage instead of a rep for Chrysler. Just the type of dealership Dodge is trying to get rid of. I got one up the highway from me. Real aholes to deal with. Bought me SE from one a town over, and my RT from on 60 miles away. This guy gets to suck wind. Find a volume dealer. to big a purchase to play games with .

 

[smttysmth02gt]

I have bought 3 vehicles from the same dealer....a FORD dealer too lol. And none of the vehicles were Ford. Let's see....

I bought my mustang GT brand new in 2002 from the dealer closest to my house. I really wanted an LS1 F body but simply could not find one I could afford, yet I could afford the GT brand spanking new at sticker. And I did. After a short while my GT began to go dead on me for no reason, which broke my heart...I loved that car dearly. I took it to the dealer and they could not find a problem so gave it back to me. This happened 4 separate times...the last time they drove it (kept it for 2 weeks) and claimed they could not duplicate the problem. Before I gave it to them the last time I told them that the problem was the IAC (idle air controller), or at least my opinion was that (I researched online) and they refused to swap the part. I couldn't believe they wouldn't fix my car. So I took it to the other dealer in town (but a little further away) and explained the situation to the service manager and he said "wait right here...let me take it around back". So he drives the car around back...comes back about 15-20 minutes later and said "all they had to do was take the IAC off and look at it instead of looking what the computer told them...you were right. We're replacing it now.". That earned my 2nd visit to the dealer.

Years down the road, after the stang was gone and I drove a ford escape (traded in at another dealer...regretfully, but I did enjoy that vehicle), I returned to trade in the escape on a 2005 silverado crew cab. Not only was it a fantastic deal (several thousand under kbb), but after I already had the truck for a few weeks, the salesman mailed me the 2nd set of keys and keyless entry. When I bought it, he told me he did not have them and the truck was being traded in to avoid it going to the wife in a divorce so he couldn't get them. Attached was a note that read "don't ask me how I got these" lol. That earned another visit.

The next visit came last year on a whim. After only driving my truck and my wife's santa fe, I was catching the fever for something fun like the mustang, but I have 3 small kids. I decided to look for a charger, but I did not think I could find a deal on a 2011 I could afford but decided to stop and look at a 2011 Charger R/T at this dealer and was so very surprised to see my car sitting right beside the Charger. My wife loves hot rods and muscle cars, so I figured that I'd love the Charger and she'd love the Challenger...but surprisingly she loved the Charger and I fell in love with the Challenger. Both cars were passed due to go to auction (they were trade ins) and they made me a pretty good offer. I bought the Charger outright and financed the Challenger and they actually beat my credit union's rate (through Capital One). Both deals were several thousand below KBB, again.

Thankfully I have never really had a horror story, other than the one with mustang. I should have kept that car. I was only about 8-10 months away from paying it off when my ex-wife pressured me to get rid of it. Oh well.

 

[The Chromer]

I've always wondered why and when did the car sales business become such a slimy enterprise?
What other high ticket items have such tactics?
It's a circus like atmosphere.

As for the when, I would put it around the time WWII ended, my dad told me stories that put enough fear in me to be afraid of them even today. The funny thing about this is Chrysler Dealers he said were the worst and from what I read of how they treat people 70 years later, not much has changed. There is a rule to the exception tho, my dealer has been fantastic but it took 7 months and countless trips to Illinois dealers before I ended up in a Dealer in Indiana that actually wanted to sell me a car, that relationship started in July of 2011 and since then I have bought 5 new Challengers and a 14 Ram from them with each of us keeping each other in check lol. IMO a lot has to do with the Dealer owner, if he or she is a slimy person you're going to deal with slimy tactics, they will hire slimy Managers to oversee salespeople to carry out their dirty work, I think that's why you see a high turnover in salespeople, the good ones leave and go to the good stores. Everybody seems to complain about how their salesperson treated them, first off they are only doing what they are told, if they don't they will be fired. Most dealers especially Chrysler dealers are run on a track system, it's a scripted system that is proven to work on a percentage basis, this is why sometimes you feel like your dealing with a robot, new salespeople you can usually see through because they follow the script word for word, it's like you're really not there and no matter what you say or do doesn't change the scene, Seasoned salespeople or the slimly ones have mastered the system and ad lib a lot of it to the point where they tell you stuff like they are working for you to get the best deal, what BS this is a commissioned salesperson that relies on making the most profit possible to make the most commission, I actually had a salesperson tell me he makes 6 figures a year but i'm going to be the one guy he isn't making anything on, yeah right I left right after that statement. Chrysler is all about selling you a payment, they don't care about the car or the msrp it's all about what you want to pay each month once they know that then that will tell them what they are selling you the car for. You will here things like what is your current payment, how many months was that for, did you get a good interest rate, just by telling them that opens up everything, it tells them what you paid for your last car, what you owe, what interest rate your willing to pay and don't ever let them run a credit report until the deal is completely done and agreed on by you and a manager. If a dealer will not give you a price without checking you credit first, Plain and Simply get up and leave, I have been in dealers where I told them I was paying cash or had arranged my own loan with my bank and they still wanted to run a report, the only reason for this is to find out what your paying now, with that info they can determine what you owe on your trade and screw you there too. I could go on for years but all I'll say is be careful, search out a good dealer, listen to friends and family when they say stay away or go to this guy and do as much homework as possible on the new car price, what your used car is worth, and what your credit score is and what interest rate you qualify for. With that ammunition going in you got a fairly good chance coming out ok, remember the dealer has to make a profit to keep his doors open. If you owned your own business how long could you survive on selling at or below cost and for the dealers that want over MSRP for the Hellcat, these are the slimy ones, so the first question in the door should be "are you asking over MSRP on a Hellcat" if the answer is yes LEAVE

 

[ViperTomcat]

Dealers get it into their head that anything that isn't a 4 door midsize or a SUV/truck is a "limited production" vehicle and think they can command the moon for them.

Back in the summer of 2009 when I was shopping for my R/T I visited my local dealer (Lithia CJD in Medford, Oregon) and stated I was looking for a Challenger R/T auto, 27F (which at that time was BASE base, don't know if that's still the code). I explained to them how I was going to be paying for it, that it was going to be a cash sale thru my CU, and that I was going to be bypassing their finance dept. Drove a 2009 R/T Auto and loved it, and told them I would be a buyer at MSRP. Now, I know "only a fool pays MSRP" but keep in mind this was a time when the Challenger was extremely rare, and being July of 2009 there was no real reason to believe with any real confidence that Mopar would even be around that fall.
Salesmen does the usual talk about how they could probably beat the rates, and wasn't treating me for crap because of my age (24 at the time). Comes back with a "offer" of roughly half what my current car, a 2008 Avenger R/T AWD was worth, and a markup of $8,000 on the Challenger. I laughed and told them that wasn't going to work. I then got a "super deal" on the managers 2008 SRT8. Nope, not interested. I eventually told them that they had one shot left, and they came back with a "compromise" of "allowances" for $2000 under KBB rough condition on my car and "only" $2,000 over MSRP and how I was really taking them to the shed and how they weren't going to make money. I stood up, walked away and said I was visiting another dealership in the same chain (Lithia CJD of Klamath Falls). The Sales Manager arrogantly scoffed at how I wasn't going to get any luck there.

Called the other dealer, told them what happened in Medford, the sales manager practically died laughing, we made a deal at MSRP and I had my car 6 weeks later, custom built how I wanted it.

Driving it to the other dealer who boasted how I wasn't going to get a deal like theirs was the best, and when the sales manager walked up and said "how'd you get that?" I told them "well, apparently the other dealer wanted my money more than you did".