Yes, soft...almost like transparent clay. I am 6 months in and have 3 tiny chips though almost not chips but permanent dings, and thousands of pock marks acrss the entire surface. Never have I had a windshield have this surface wear this early in, hell, we had 20-30 mph gusts one day all day and it was obvious it picked up alot of marking then. Its like I cant get it clean...after 6 months! And I do not live on the prairie, I live in the city. My car is a daily driver but the windshield sure seems to be...soft. Just my 2c. I will be replacing it in 1-2 years without a doubt. Is it just mine or do you guys also have some of this? I know there have been some other threads on this, perhaps I should read there.Let a professional shop handle it. These windshields seem to be very soft.