Hey guys new guy here. I wanted to post my most recent experience changing the oil on my 2015 challenger sxt plus. I’m not sure if anyone has heard of cougar auto in JARRELL Texas, but I wouldn’t recommend them to my worst enemy. I got my oil change done by them back in September last year, and I went to do my own oil change last Sunday. Brief point, it took me 6 full days to get it done, and a couple hundred dollars. So I went to look at it and they had stripped the bolt out and rounded it completely, so I had to drill into the oil pan to get the old oil out, then use goo gone, a breaker bar, and a hammer to remove the messed up oil pan. Just replacing that alone took me 4 days. They very obviously uses an impact gun on that bolt. Oh, but it gets better, I went to change the oil filter, and the cap doesn’t budge at all. They used an impact on that as well. So I had to have my father in law dremmel that cap off carefully, to which we were able to safely unscrew it after we pretty much cut it completely up. Needless to say, a simple oil change turned into a nightmare of me having to learn and replace my entire oil drain pan (which I haven’t seen any forums on how to do, so if your ever in need I got you) and replace the oil cap after cleaning the filter housing thoroughly. I have receipts proving they did the last job, but when I went to them to show them what they did, they made it a point to show they don’t warranty their work. No one touches my challenger anymore. If you want pics of the damage done just let me know.