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Yup, I have a 2017 SRT 392 with 2,000 miles on it and this has happened to me a few times now. Nothing I tried would get the USB port to work again. But, everytime the next morning, it would spontaneously work again....annoying.
Me too. Same year car. My entire Uconnect module has been replaced, but it still does it. Since they appear to be Windows based units, it's no different then my laptop. I blame Bill Gates.....I admire him, but I blame him.>:)
 

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Not to defend Windows (and here I go defending Windows!), but something working intermittently is almost certainly a hardware rather than a software problem. When software "fails", it will reliably fail 100% of the time (think BSOD: Blue Screen Of Death!). Hardware, on the other hand, can be affected by changes in the environment (for example, something may work when the car is cold, but not when it's hot (or vice-versa)) but software is just code being executed. Unless something is wrong with the processor or the memory, it will execute the same way every time.

Me too. Same year car. My entire Uconnect module has been replaced, but it still does it. Since they appear to be Windows based units, it's no different then my laptop. I blame Bill Gates.....I admire him, but I blame him.>:)
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Not to defend Windows (and here I go defending Windows!), but something working intermittently is almost certainly a hardware rather than a software problem. When software "fails", it will reliably fail 100% of the time (think BSOD: Blue Screen Of Death!). Hardware, on the other hand, can be affected by changes in the environment (for example, something may work when the car is cold, but not when it's hot (or vice-versa)) but software is just code being executed. Unless something is wrong with the processor or the memory, it will execute the same way every time.
Coming from someone who writes computer code for a living...this is not correct. Conflicting loading of modules can cause errors intermittently with poorly written code. In other words, two jobs trying to run at the same time could cause one or both to fail. This can happen if one job takes longer than it should to run. When I write code, I have the jobs run one after another and never able to run simultaneously. There's obviously more to it, but don't have time to get into the details.
 

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Yes, you are right. Poorly-written code can exhibit random-looking outcomes. I shouldn't have been so declarative. What I should have said is that, in this case, with the symptoms described, it sounds to me like a hardware error.
Coming from someone who writes computer code for a living...this is not correct. Conflicting loading of modules can cause errors intermittently with poorly written code. In other words, two jobs trying to run at the same time could cause one or both to fail. This can happen if one job takes longer than it should to run. When I write code, I have the jobs run one after another and never able to run simultaneously. There's obviously more to it, but don't have time to get into the details.
Sent from my SM-J327T using Tapatalk
 

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I brought my 2017 Scat Pack Challenger in for a rocker and door panel replacement. I was listening to music on my USB drive on the way. Well going home nothing worked in the usb ports. Android Auto, Music, Charging phone all no good. Reading the posting I removed fuse #12 and #38 in the trunk fuse box. Verified the fuses were good with a DVM. After waiting 10 minutes reinstalled the fuses and all working. Thanks guys!!!!!!!!!
 

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Hello GotMetalBoy,

We're sorry to hear you're having a hard time with your USB port. If you're thinking you'd like to have this looked at by the dealer, let us know. We're available via direct message and can help with this process.

Jasmine
Dodge Social Care Specialist

I'm having the same issue, 2019 SRT, I'm sitting in the parking lot and my phone just stopped charging, has never happened before. What's my next step?
 

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I'm having the same issue, 2019 SRT, I'm sitting in the parking lot and my phone just stopped charging, has never happened before. What's my next step?
probably try a new cord

I friend just traded a '16 for a '19 and he couldn't get the phone to work with the cord for Android Auto - three different cords - no go.

Tried someone else's and it worked. Sometimes cords can go bad
 

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I'm having the same issue, 2019 SRT, I'm sitting in the parking lot and my phone just stopped charging, has never happened before. What's my next step?
Hi Marciea, I'm very sorry to hear that this happened to you. Please follow up with me via PM at your earliest convenience so we can have this looked into further for you.
Rob
DodgeCares
 

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I have the same problem with my 2016 scat pack. The USB in the console was intermittent, but I didn't really care as there are other charging ports. Lately my navigation stopped picking up satellites. A little research and I found my uconnect software was out of date which may be causing the problem.
To do this particular update, it MUST be done through the USB port. So after trying the fuse trick several times it was off to the dealer. They said it was a bad media hub, so I ordered one. They wanted another $250 to install it, so I just did it myself today.
Guess what? It's still is dead. I tested the power wire (red/ lt blue) and grounds to the connector at the hub and everything is fine, but it doesn't recognize or power my phone. Next I'm going to purchase a USB tester (only $20 on Amazon) and see what that shows.
It's frustrating as I may have a bad part, but have a suspicion it may be something else.
 

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I have the same problem with my 2016 scat pack. The USB in the console was intermittent, but I didn't really care as there are other charging ports. Lately my navigation stopped picking up satellites. A little research and I found my uconnect software was out of date which may be causing the problem.
To do this particular update, it MUST be done through the USB port. So after trying the fuse trick several times it was off to the dealer. They said it was a bad media hub, so I ordered one. They wanted another $250 to install it, so I just did it myself today.
Guess what? It's still is dead. I tested the power wire (red/ lt blue) and grounds to the connector at the hub and everything is fine, but it doesn't recognize or power my phone. Next I'm going to purchase a USB tester (only $20 on Amazon) and see what that shows.auto clicker
It's frustrating as I may have a bad part, but have a suspicion it may be something else.
I've noticed the issue seems to happen when it's really hot or cold outside. When it's under 40 degrees my windows won't go down either, so I can't open the doors because the window is stuck under the weather strip and if I do manage to open the door, then I can't close it.
 
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